854 comments found

chrisball Purchased

Hi,

We are having problem with the image resizing not saving our configuration. The Save All Changes icon keeps on loading.

Default-user
chrisball Purchased

disregard this post. we fixed it. thanks

Webtreats

Hi chrisball,

Thank you for purchasing our theme!

Glad to hear you resolved your issue.

chrisball Purchased

Hi,

We added Extra Header Text and we enclosed it with

tag. it looks good on desktop but looks bad on mobile. please see the website http://www.oxfordofficefurniture.co.uk/. what will i do to make that text become responsive too? i thought it is responsive because i added that text on the theme options facility.

Default-user
chrisball Purchased

oh sorry the h2 tag made my comment looks big.. i did not intent to post it like that. what i want to say was i enclosed the extra header text with h2 tag. thank you

Webtreats

Hi chrisball,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hi I have a problem with twitter on this theme… everytime I click on one tweet in my page (on “last tweets” widget or at home page) the link send me here https://twitter.com/clinicaprario/status/3.8955615550192E+17 Always shows that the page doesn´t exist… any way to fix it??

thanks

Webtreats

Hi D4VIDMORENO,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Macs Purchased

Hi I need to fix a problem with the porfolio images not showing, I have installed the latest version of wordpress and the awake theme, I have even update the timthumb.php script but no avail. They show (but squashed) if I select ‘Built in WordPress’ for image resizing. I know this is not the right place to post such question but failed to register on your site, could not find the restration page. Please help urgently.. thanks

Webtreats

Hi Macs,

Thanks for purchasing.

You can register for our support forum here:

http://mysitemyway.com/user/themeforest/

You will need your ThemeForest.net item purchase code which you can find here:

http://mysitemyway.com/_shared/images/registration_steps.png

We look forward to seeing you in the forums.

lwolfe63 Purchased

The slideshow on the hompeage doesn’t work – it sits there with a spining wheel. Not sure what the problem is. Hep!

Webtreats

Hi lwolfe63,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

I bought this theme 1 week ago and I have not been able to upload it. Do you have a video I can use for directions?

Default-user

I’ve tried to go into support but I have no clue where to find the ITEM PURCHASE CODE…

Webtreats

Hi StephanieLWhite,

Thanks for purchasing.

You can register for our support forum here:

http://mysitemyway.com/user/themeforest/

You can find your ThemeForest.net item purchase code here:

http://mysitemyway.com/_shared/images/registration_steps.png

We look forward to seeing you in the forums.

Is there a way to add HTML/CSS on the home page’s “call to action text” (intro text below the slider)? I need to add a link with a tooltip, and I can’t seem to find the HTML editor for this part.

Thanks!

Webtreats

Hi discover_now,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Great theme! Been using it for a day now and it’s so easy to use! Good work! (This probably sounds like a fake bit of feedback.)

Webtreats

Hi afleetwood,

Glad to hear you like our theme!

Is there any plans to include Woo-Commerce compatability into your theme?

Webtreats

Hi TheAlikA,

Thanks for your interest.

Yes we do.

TheAlikA

That is great news, is there any time estimate? for example a week, a month, couple months etc…

Thanks

Webtreats

Hi TheAlikA,

Thanks again for your interest.

No timeframe yet, but we are working on it.

Hi, I have purchased this theme and I am having trouble installing it. I am running Wordpress 3.7.1 on crazy domains.

I upload the theme fine using FTP and then when I go to activate the theme it causes the wordpress admin console to stop working.

The errors that I receive are random errors in random files on random lines. there appears to be no pattern.

Help Please Brad

Webtreats

Hi bradhedley,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hi Webtreats, I’ve been using your theme for a few years now and it still looks fab! However I have a couple of issues. The twitter feed is not displaying in the teaser box and when you hover over the menu the drop down list doesn’t display correctly.

I can provide logins if required. Many thanks Kim

Webtreats

Hi kimberleyjanedesign,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

If I use your video shortcodes with the videos be responsive? They don’t seem to be in the demo (yes I selected responsive version).

Webtreats

Hi TanyaVB,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Default-user

Sorry I haven’t purchased it yet. Need to know the answer to this question before I recommend it to my client.

Webtreats

Hi TanyaVB,

Sorry for the inconvenience, I misread your question.

Yes, the videos will be responsive.

Hi,

how to resize the slideshow please? I have 900px and 350px and I would need 900px and 600px.

Thank you very much.

Webtreats

Hi vaclavz,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

How do you do SEO Yoast with Awake? I’m looking for a theme very well compatible with seo..

Thanks!

Webtreats

Hi mynak,

Thanks for your interest.

Yes, the SEO Yoast plugin will work with our Awake theme.

Hy,

[contactform email=”sitewebro@yahoo.com” subject=”Email de la formular contact Octali.ro” success=”Multumim !” captcha=”true”]

name label=”Nume” required=”true” textfield label=”Subiect” submit value=”Trimite”

this is the contact form

the problem is that it shows the captcha after the send button, how can i make it show before?

Webtreats

Hi Christiancrs,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Can I easily change/add a background image? Specifically a fullwidth horizontal band/bar?

Webtreats

Hi flatrabbit,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

Hey,

Thanks for the great theme, have been using it for a while. I was recently re-doing my website (www.osolemio.nl) , and added the Home Page Slider. For some reason I am receiving the following errors: Uncaught TypeError: Object [object Object] has no method ‘tabs’

This would mean that either my jQuery import is wrong, but isnt this done automatically by WordPress? I have tried using older versions of jQuery (1.7.0, 1.8.2) and this would help either.

Edit: I forgot to mention, when I activate the Home page slider on EVERY page, it all works everywhere except on the Home page. I could demonstrate this, feel free to e-mail me. (see profile for e-mail).

Any idea’s?

Puresoftware

I have moved this question to your support forum. This post can be ignored.

See: http://mysitemyway.com/support/topic/homepage-slider-doenst-work?replies=1#post-146468
Puresoftware

Problem is fixed: added <script type=”text/javascript” src=”http://localhost/osolemio/wp-content/themes/awake/lib/scripts/tabs.min.js?ver=3.4”></script> to the additional headers area.

Webtreats

Hi Puresoftware,

Glad to hear your issue was resolved.

On your alt home #2 with the overlay area. Can the overlay area be a jquery widget?

Webtreats

Hi jubileephotography,

Thanks for your interest.

Yes, you can put whatever you like in the slider/overlay area

alt123 Purchased

Hi folks, Can anyone advise me on how to create a pop-up on the homepage? I want a pop-up for a special offer we are running.

Webtreats

Hi alt123,

Thank you for purchasing our theme!

Please post your question directly in our support forum at http://mysitemyway.com/support and our support team will gladly help you there.

See here for registering: http://mysitemyway.com/support/topic/how-do-i-register-for-the-support-forum-1

We look forward to seeing you in the forums.

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