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I have the same problem. Have emailed your support team.
Could you inform us your ticket id? So we can inform the support team to handle your ticket asap.
Thanks for your confirmation.
I also would like to know how to add captcha to the quick contact. Submitted support tix 1494. Any answer appreciated. Thanks.
Our support team will reply your ticket asap.
your theme is great
Just a big problem for me, I absolutly need a full-width page template.
All pages : 404.php, search.php etc.. are also with a sidebar like a blog, it’s not good for me. Please could you tell me how can I do.
I’ve already sent a mail to your support .
Thanks for helping.
Thanks for purchasing our theme.
Okay, our support team will response on your email asap.
Ok, I’m still waiting
You are welcome
Can you have separate pages for some of the site content? For example if I wanted to have a completely separate page for Contact or Blog – can I do that or does ALL content have to live on the ONE page?
As theme default, we can’t use multiple pages. But we can help you to customize the theme with paid service.
We look forward for your purchase.
Can you give me a ball park estimate for what that would cost? Feel free to email me directly: firstname.lastname@example.org
Our services team have emailed you. You can continue the discussion within their email: email@example.com
I cannot make work the slider.
I don’t know where to add the images.
Please create a ticket to our Support System: http://support.puriwp.com
Our support team will handle your ticket asap.
Hi, I have a strange problem. Blog posts on my webpage apper on the home page as they should, but when I open it to read more, it is blank. Not even a headline.
what could be the problem?
Please send a ticket to our support system: http://support.puriwp.com
Our support team will handle your request asap.
Awesome theme is great!
I have a problem with quick contact form.
It’s never displayed at the bottom of the frontpage, in the quick contact section. Only the “Not Found” text is displayed.
I use portfolio template for frontpage.
I use the latest wordpress 3.8.3.
I found that others had the same problem, but the links for the solutions does not work for me (it seems the screenshot pages were deleted).
Please send a ticket to our Support System http://support.puriwp.com
Support and documentation sites are down. Any ETA when they will be back up? Can’t figure something out and have no way to troubleshoot without the documentation and support site…
Have you tried to open the website from another internet connection?
Both sites are okay from our end.
Theme looks great. However, I have some pre-sale questions.
1. Is it possible/difficult to add Google+ and LinkedIn to the Social media buttons?
2. Is the theme compatible with the WPML multilanguage plugin?
3. I noticed in the demo that, while scrolling down to other sections, the current menu item doesn’t automatically update to the section you’re in. Is it possible to change that?
4. Has it been tested with WordPress 3.9?
Thanks in advance for answering these questions.
Thanks for your interest in our theme.
1. As theme default no. But we can help you to achieve this request with some additional fee.
2. Yes, we can use the WPML plugin within the theme.
3. We will fix this small issue asap. It should be working like that. Thanks for the report.
4. Yes, the theme is compatible with WP 3.9
Hello! I can i use demo?
Can you rephrase your question?
To make my changes, I need to use the demo. How to use the demo, please?
Do you mean demo content?
Please check the theme documentation for the explaination http://demo.puriwp.com/awesome/documentation/
If you still have some questions please create a ticket to our Support System: http://support.puriwp.com
This is one I found!
My problem is on the menu of the demo. When I click on Contact, nothing happens. The page should scroll down but no reaction. The other menu items work but not Contact.
Lets discuss the issue within the Support System: http://support.puriwp.com
I followed the link and I sent a message, but you still have not answered me. I can not progress. I still waiting for your answer.
Our team have replied your ticket, thanks.
This begins to sweat! Once I activate a menu, the slider disappears and I do not know how to operate with a menu.
How to use the slider in a static page?
From ver 3.8 After update WP3.9 loss toolbar of theme:
Wordpress 3.8 = http://glui.me/?i=khv4fc57zl1ey20/2014-05-20_at_10.40_AM.png/
Wordpress 3.9 = http://glui.me/?i=27r0emnz9atixsb/2014-05-20_at_10.40_AM_%281%29.png/
I still waiting for your answer. Thanks
Please create a ticket to our Support System instead: http://support.puriwp.com
I don’t create a ticket! I need help it
We don’t discuss support problem here.
Please create a ticket or send us an email: firstname.lastname@example.org
I sent mail for you. Please check and give me feedback. I’m sorry if disturbing in here. Thanks you.
You can give me feedback to mail? I waiting for you! Thank you.
We will inform this to Support Team. They will reply your email today.
We bought this awesome theme , and we have a simple question: is it possible to change the white area between the pages at the frontpage? Now this area has a height of 160 px – we saw you can change this for example on rule 3646 at the style.css (fot the portfolio templatepage), but then we saw that the menu doens’t link to the page-title anymore, but to the page-content?
Hope you can help us out! Thanks!
Lets discuss this issue within our Support System instead: http://support.puriwp.com
Hi, I purchased the theme, I upload the dummy content and I don’t understand why About Us section is in the end and contact is the third option, everything is a mess, please can you please explain me how to order the section in portfolio page? http://www.peconsultores.com/
This is not a support channel. Please create a ticket to our Support System http://support.puriwp.com
I can’t find my evanto purchase code the video that you have to find it doesn’t work, and I don’t see any purchase code in my download, please help me with this…
Go to the Download tab and click on Download button. You will have option to download the License file. Hope it helps. Thanks!
I imported the sample content but when I edit the page title (Ex. About / Company), the rolling menu does not work. How do I resolve this?
Tiago de Jesus
Please read the theme documentation in order to know how it works: http://demo.puriwp.com/awesome/documentation
If you face any problem please create a ticket to our Support System: http://support.puriwp.com
Hello, have not really found a topic in the documentation that could auxilizar me informed about the problem. I need to change the securities within each page of One Page model. When I change the page disappears. Looking forward.
This is not a support channel.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.