An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by THEMIAC.

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

How to create home page looks like on example?

1. Click “Pages” -> “Add New” 2. Enter title for example “Home”. On “Page Attributes” on “Template choose” “Homepage”. Click “Save” 3. Choose “Appearance” -> “Themes” 4. On LOVEit theme choose “Customize” 5. Choose “Static Front Page” where put active on “A static page”. Then on “Front page” choose “Home” (or whatever you called it). 6. Save and job done! :)

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

by
by
by
by
by
by