1937 comments found

aziolo Purchased

Hi, How do I get the ’’Backstreet’’ logo out of header left corner or change into mine. Didn’t found any option.

ridwanreedwan

Hello,

Please send a ticket. I’ll help you..

Thanks

Would you please recommend a hosting service that I can use your theme without a problem? Im from Turkey. My site will be international.

ridwanreedwan

Hello,

I recomended you to using A2 Hosting.

Best regards

rbozsan Purchased

unable to load photos/videos to the website anymore

wwwTheLifeExpert.com

ridwanreedwan

Hello,

Please send a ticket. Give me your problem URL and admin account.

Thanks

Can we now update to the new wordpress 3.9.1 ??

ridwanreedwan

Hello,

Yes please… this theme is compatible with newest WP version.

Regards

habuba Purchased

My slider keeps loading without displaying image. Slider tag is just slider but it still does not work. How can I fix this?

One more thing. Can I place static image in the place of slider?

Thank you!

ridwanreedwan

Hello,

Please send a ticket here reedwan.ticksy.com, give me an admin account. I’ll check your site.

Regards

ledsaw Purchased

Hi!! I just bought the theme and im actually very happy :) Just one question: as you can see in the top, every category is titled with “browsing the .. category” (for example: http://skysohigh.de/reisevorbereitung/ ) How can I delete that?

Thanks!!

ridwanreedwan

Hello,

Please see your ticket. I have give you solution there… :)

Regards

Default-user
ledsaw Purchased

Yes, thanks! Just a short question: Which image size do you recommend for the slider?

Best Regards, Alex

Hi, I have set up the theme to show a small featured slider and a 2-column magazine-style widget on frontpage. I can’t figure out how to prevent posts from showing up both in the featured slider and in the 2-column widget at the same time. Is there an easy way to prevent such duplicate posts on the frontpage? I have tried to assign tags to some posts and pick these up in the slider, but if I then want to move the post from the featured slider and down to the 2-column widget I have to delete the tag. This is much manual work for something that should be working automaticly.

Best regards,

John-Petter Karlsen

noaneo Purchased

Hello there, @jpkarlsen : create a special category for small featured slider and put the posts you want in it and not in another category. sizes for the slider are shown in the file functions.php of the theme.

@ridwanreedwan: How to put Facebook comments under singles?

Thank You

ridwanreedwan

Hello,

You can read this article how to create the facebook comment https://developers.facebook.com/docs/plugins/comments/

Regards

noaneo
noaneo Purchased

hi, thank you but already read many times. I search before asking a question, the theme has not been updated since dem ises a time in three months, it will be a year without an update, some codes may be outdated.

Pre-purchase question.. Is this theme compatible with woo-commerce?

ridwanreedwan

Hello,

Sorry this theme is not compatible with woocommerce.

Regards

madmozg Purchased

Theme is good, but have a lot of small bugs like css, php and html.

ridwanreedwan

Hello,

Can you show me the bug you mean? So I can fix them….

Regards

Before I buy, is it possible to have the top menu, the logo, and the main menu all centered on the pages? Thank you in advance for your time!

ridwanreedwan

Hello,

Sorry you can’t do it.

Thanks

Hi,

I’m using 620×350px images in the slider. I would like to show the full image in posts rather than the 620×270px cropped version.

What changes need to be made to single.php to make that happen?

ridwanreedwan

Hello,

I have answered your ticket.

Regards

gashelio Purchased

Hi, How do I get the ’’Backstreet’’ logo out of header left corner or change into mine. Didn’t found any option. is there any tutorial because I speak Portuguese? How it could translate into English and better understand the operation of the site!

att. helio

Hi. I need to re build thumbnails. what are the image sizes I need to input in Media/thumbnails? Do you recommend any plugin for rebuilding thumbnails?

ridwanreedwan

Hello,

You can use this plugin https://wordpress.org/plugins/regenerate-thumbnails/. Just run it.

Regards

when upgrading you loose all the images in the galleries.

Hello, I need assistance with my slider on srtlife.com, which isn’t working.

I tried to create a ticket using my Purchase Number but your website isn’t allowing me. Please advise.

Jon SRTLIFE.com jonpowell@contentdope.com
ridwanreedwan

Hello,

If you can’t create a ticket, please send me an email from my profile page.

Regards

Hello Author, I am currently using the Backstreet theme on http://aceworldteam.com but I would love to disable the responsive nature of the theme for all mobile platforms as mobile devices and tablets are to be served with a different theme; I just want only the responsive nature of the theme to be effective on the Desktop version which is fine but I don’t want tablets and mobile devices to be served the responsive nature

ridwanreedwan

Hello,

You can deactive responsive layout. Go to the Theme Options -> General -> Active Responsive Layout -> NO

Regards

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