71 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zapp02 Purchased

Hi, I am completely very very new to all to all of this i just signed up for a host and bought a domain name now…..i just bought your theme last night.. now for the question… how do i install your theme on prestashop?!?

Thanks!

blacksand

Hi,

Welcome to prestashop. I will help you. did you read my theme’s documentation? If you can not install it, just send me email with back-end login details and I will install it for you.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years

HI ,

I purchased your theme yesterday.It seems your theme deliverables dont contains assets like PSD files for the design.

What if i need to make custmisations on design.

regards

blacksand

Hi, PSD files are not included in zip file like mentioned in zip file details.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zapp02 Purchased

thanks for the quick response, i somehow installed it, and i just read your documentation. Thanks for that. There are many parts i don’t understand. Are you saying for each portion of the theme i have to configure it through the modules list? I can’t seem to upload an image with minic slider…. i’m having a world of problems i just want to quit… i just want the theme to look like the live demo… is that so hard to ask?!

blacksand

hi

did you contacted with me via email. If not please write me about your problem. I will help you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi!

Iwould like to know if this theme allows video and pdf files.

Thank You

blacksand

Hi,

what you mean by “allows video and pdf files”. Do you want to sell digital goods? Can you give me some information. You may also contact with me via email.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gatorwebs Purchased
Hello, I am expriencing an issue with the Balim template that I need some help with. The theme works great on IE, Chrome, Firefox and on my iPad but when I try to view it on my iphone it just shows a blank screen? I can pull up your demo site on my iPhone though and shows fine. http://www.wherewhodatsshop.com Please advise. Thank you.
blacksand

Login back-end>Preference>Themes and find “Enable Mobile Theme” and click to “I want to disable it”

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Bought your theme. Thank you – I like it, but I also have banner question – they are not located on the page properly. The third banner jumps to the second row. Could you please help me.

blacksand

Hi,

Please send me your your url via email. I have to look.

Regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gatorwebs Purchased

This may be a very simple question but I cannot find the CSS file where to change the homepage Featured Products price’s color. In the theme it is a yellow color but I’d like to change this. Thank you.

blacksand

Hi, You may change code under ”/modules/productsCarousel/css/productsCarousel.css” on line 153. Regards

Default-user
gatorwebs Purchased

Thanks for the info but that didn’t change the color. Can you check on that info. I need the “Featured Products” price on the home page color changed.

Default-user
gatorwebs Purchased

Please dirregard last message. I took off the homepage Product Rotator and the problem fixed itself. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Before buying: Is possible to add text on image slider? I need this to handle different languages.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
d-eco Purchased

Dear Blacksend,

I’ve purchased your theme and its great. Congratulations. I just need some support on minor things: My website: http://www.d-eco.it 1) Slider has no chance to insert text, different from the screenshots in documentation 2) ON SALE and NEW spots are different translated in different modules: you may check it on my homepage. 3) Products with long titles are not well handled (also on home page) 4) ADD TO CART follow ONSALE and NEW translation diffferences 5) Banners bundle on the homepage not charging images (Giving error). Also which are the correct size? 6) Layout problems on last row of grid product pages (as example: http://www.d-eco.it/it/riduzione-prezzi)

My mail is supporto @ d-eco. it

Thank you.

Luca.

blacksand

Send me email via themeforest contact form. I will solve your problem.

Default-user
d-eco Purchased

Done, thank you

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gatorwebs Purchased

Hello, I can’t seem to see the voucher code submit on the cart page at checkout. I have a cart discount rule set up but don’t see where the customer can plug this in. www.wherewhodatsshop.com Please advise on a solution. Thank you.

blacksand

hi, please check red rectangle that I mentioned on image. http://postimg.org/image/kziruzl4v/. Is it what you mean?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Interested in this theme, 1) is it possible to make the top featured products automatically scroll instead of the current manual scroll via the side buttons? Please advise. 2) What is the upgrade/update policy for this theme? In order words, does the theme gets updated to make it compatible with future prestashop engine updates and do we get to downloads the updated theme for free?

Thanks

blacksand

Hi 1. Yes 2. Until now new updates available.

Default-user
omoge Purchased

Fresh install. The frontpage minic slider is NOT displaying. I have uploaded two sample banners and still not showing on frontage. I have it configured to show/display on all pages. Please advise.thanks

blacksand

Hi, Please write to me from email. I will check it.

Default-user
omoge Purchased

Thanks I sent the mail using the contact form on your themeforest profile. I hope you got it.

Default-user
omoge Purchased

@blacksand: It’s been 5 days since I sent a support request to you and have not heard back from you yet. I really need to get both the frontpage slider and minibanners working. Please respond. Thanks

blacksand

Hi,

Please send me email again. Also did you try latest update of theme files?

Regards

Default-user
omoge Purchased

I purchased the theme only 6 days ago several days after your last theme update, so I believe I have the latest theme, unless you have not sent the update to themeforest yet. I just sent the email again using your themeforest profile contact form.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, my top menu is not right, its a little bite lower… the website is www.mobiliariopeluqueria.es

How can I change it?

Thank you!

blacksand

Problem source is your logo width. You have to decrease width of image

Default-user

Thank you! Is it possible to see the website in a iPad or not? Thank you again!

blacksand

Please login to back-end>preference>themes and find “Enable mobile theme” and click to “I want to disable it”. Then check it.

Default-user

THANK YOU! DONE!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
gatorwebs Purchased

Hello, I have noticed that when a customer signs up for an account that the State field has an asterisk next to it but is Not actually required. A customer can bypass this field. This is causing Huge problems with the checkout process as it goes to PayPal. The customer is not able to complete the checkout process. Can the State field be “Required” where it gives an error notice if a state is not selected. www.wherewhodatsshop.com Thank you in advance for your help.

blacksand

Hi, please check prestashop forum about that problem.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Just installed the theme and started to customise it, its a fantastic theme with real flexibility. Nice one! Having problems with the Banners Bundle module. cant seem to upload a banner, just get an empty red box returned. tried jpg, gif, png. I am running in multi-shop. Your help would be appreciated. Thanks.

blacksand

Hi, Please contact with me via email and I will send you modules. Regards

Default-user

Wow. Solution waiting for me in the morning. Excellent service. thanks !!

Default-user

Hi, I need to make the topmenu multi-level, like the categories/cms below. can you suggest a module that would do it.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
omoge Purchased

I am having exactly the same issue as unflatpack. The Banners Bundle module is coming up with an empty red box everytime I try to upload images. I have sent an email to your gmail account and waiting for a response. thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
omoge Purchased

blacksand – any update? I am still waiting to hear from you. thanks I sent the email request already. thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
omoge Purchased

blacksand – I am still waiting to hear from you. Any reason why it is taking this long to respond to support? This bug is delaying progress on the site. Please respond. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

salam qardas yakhcisan? man iranliyam,kiev de yasiyiram.istiyiram sanin themi alam,amma install basharmiram agar alsam san eliya bilasan yola salasan? rusi dil basharisan?iran azerisi biraz farqlidi sizin dilizinan,shayad mani basha dushmusan :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi I bought yesterday in your theme try to install WordPress themes Theme installation is not broken, but the installation was a theme that emerges The theme should have a good style sheets and templates Can not find the style sheet. This comes out

I would like to solve my problems

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there,

I was interested in buying this theme and wondered if it was possible to change the colours of the menu backgrounds in the css?

Also, one of the main things I’ look for is support and it appears you haven’t answered to a few questions above for a long time?

Many thanks

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