66 comments found

pronet1 Purchased

Suggestion:

If you enable the Vertical Slider Menu for the homepage it looks out of place when you load the site on a mobile device. On the mobile device it would make more sense to have it use the horizontal menu.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Great theme to really make your own! So many custom options with good support! Highly recommended!

ait
ait Author

Thanks for your comment. Please send me your website url if you can, we’re building a small showcase of websites created from our themes :)

I’m trying to sign into the support forum using my purchase code and its telling me it doesn’t work for the username even though both ait themes I have purchased through this username. I simply want to know why the xml content didn’t import correctly and its urgent! see http://dev.140buzz.com/

Thank you,

Cortney

ait
ait Author

What’s your email address? Please send it to me via private message. I’ll set you up an account manually. Thanks.

Hi! I was about to finish my website www.wrkshop.nl (I made in the Barcelona theme), I was just adding some pictures to my slider and then all of the sudden the website showed: Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request GET /index.php.

Reason: Error reading from remote server
I can still enter my dashboard but I don't know how to fix this error.
Can you please help me?
Thanks!!
Nina
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I’m having a problem submitting my purchase code to your support forum, not sure why, but I have purchased the Barcelona theme.

Couple of questions. How do I install the theme to Wordpress, with the default content (defaultcontent-export.xml)? They are separate files in the package.

Also, why arte there admin functions to the right on the live site? See attached. Color settings, etc.. (see attached)

For faster issue resolution please provide: URL to your website: http://www.fashionstyledright.com/ Browser version: Theme version:

ait
ait Author

Please send me a private message with your email, I’ll set you up an account manually. Thanks.

phil2564 Purchased

How do I go about updating my barcelona theme to 1.10 and where do U get the javascript bug fix

ait
ait Author

Hi,

You can download it from Downloads tab here on themeforest.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Nice.

ait
ait Author

Thanks :)

We’re getting PHP errors on the gallery pages: /wp-content/themes/barcelona/AIT/Framework/Shortcodes/gridgallery/ait-gridgallery.php on line 129 amongst other lines.

Any ideas?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi! Great Theme! I need some help, how I can do social links open in “_blank”?

I try change some files, but isn’t works.

Tks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Yogiboo Purchased

Hi, The theme looks great, but can you give/send me a dump.sql because the defaultcontent-export.xml give an eternal serveur error whatever upload max files size i put. It’s for me a reccurent problem with all themes from Themeforest, importing doesn’t work even with a dedicated host. Sorry for possible mistake, i’m french !

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Inep Purchased

Hi. The theme is great but I would like to know how I can change the background colour of “more” because I want every “more” to have different colour and the same for the background colour of the main menu which is in the slider. I know that this has to do with tha css of the home page but I don’t know how to do it. I am waiting for your reply Thanks Dimitris

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

kidino Purchased

I’ve bought other stuffs from you in the past. I can’t remember my password to the Support Forum, and I don’t see any forget password feature for the forum.

By the way, I am trying to remove the slider from ALL PAGES and POSTS. Can’t find that anywhere, except manually set that in ALL PAGES and POSTS but I have a ton right now.

ait
ait Author

Please use “forgot my password” feature on our support forum. Thanks.

Hi,

I notice on the Text Styles & Classes page on the demo you have some text that is boxed as a quote but there’s no information on how to use that shortcode. So i’m just wondering how you use the quote box!

Great them by the way! Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

msattolo Purchased

Hi. I want to know how is the procedure to update the theme. I am currently using the 1.1 version and noticed that are several updates. But in the themes area I cannot find the update link. Kind regards Miriam

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

fcoetsee Purchased

Hi, please see http://moyatribe.co.za.winhost.wa.co.za/. We installed the theme & Imported the defaultcontent-export.xml, but it is as if the theme does not load? Thanks.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I’m thining of purchasing this theme. One general question. What happens with existing content if I install your theme and import the XML file? Will it replace exisiting all content or leaves it in tact so that I can copy/paste? -josjee

ait
ait Author

Content from XML will be added in to your Wordpress database, it won’t replace your existing content. I highly recommend you to install a fresh copy of Wordpress and import default content from XML there. Thanks.

Hi, can i add an e commerce plugin? (like woocommerce) Thanks.

ait
ait Author

Yes no problem. Thanks.

Hi, the editor doesn’t work (visual and html). I can’t see nothing in the text area (page and article)(only the number of words, also in the example page of the theme). I can’t use this theme in this way…. In the item’s support page i can’t see nothing about. Please help!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Barcelona theme is cool but actually has a lot of issues that needs to be fixed, cannot make any css changes because they shows in some web browsers only, even if css values wrote in it are correct, over that you need to follow a dangerous procedure like set 777 permissions to the theme folder. You need to turn off the errors report in your web hosting service *it mean there are many scripting errors( Many plugins do not work if you using this theme… Anyway this theme is nice and cool to see. I really hope all those issues will be fixed

easyskateboard

You are welcome but when you sell a theme is better that it works fine, it’s not possible to change colors (I was forced to edit style.css and that file is written in a unique single line). Portfolio do not support videos from youtube (inserting any youtube link it returns like a “fog” with an error message “unavailable video” even if with other plugins it works), there are too many issues that needs to be fixed by you guys. I’m sorry to say that but it’s not a problem of assistance, this is a theme issue that needs to be solved. Anyway this theme is really cool, I love it, this is my website www.easyskateboard.com . Thanks a lot for your answer Marco

ait
ait Author

Please post more details to our support forum, it might be just a problem with your installation. Our support staff will have a look at it for you. Thanks.

easyskateboard

wtf why footer still to show gray titles? There is a way to change it? I mean via style.css which voice is? I don’t take care of portfolio, just tell me where is the color code in style.css file. This is the website http://easyskateboard.com

Thanks a lot

farm37 Purchased

Hi, i need to remove the cufon from some titles elements (like tags, categories) how can i do this? Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

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