93 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. I like the look of the theme and hope to buy it. I have just a few questions:

1. What is your plan for WP 3.9 support? This page only shows 3.7 and 3.8. This is not a deal breaker, I just want to know how soon you plan to update the theme.

2. The post format icons on top of each post currently show the format icon on page load then show the date on rollover. Is it easy to reverse that, so they show the date on page load? I honestly don’t really care about showing the format icon at all as long as it shows the date on page load.

TieLabs

Hi,

1- Till now we didn’t receive any complaints or issues from our customers after updating to Wordpress 3.9 .

if you faced any problem after updating to v3.9 please report it in our support forum to fix it http://support.tielabs.com/

2- Unfortunately, this is a change you would have to make on your own as it is not an automatic feature of the theme.

regards

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Awesome theme but I would like to ask the same as ATXWriter did. What about 3.9? Lot of themes that I bought broken after the upgrade.

TieLabs

Hi,

Till now we didn’t receive any complaints or issues from our customers after updating to Wordpress 3.9 .

if you faced any problem after updating to v3.9 please report it in our support forum to fix it http://support.tielabs.com/

regards

Default-user

Thanks, I did not bought yet, I just asked it before buy (I failed with another plugin about it, I bought and after that I read there are problems with 3.9) =D

TieLabs

Till now we didn’t receive any complaints or issues from our customers after updating to Wordpress 3.9 but if there are any problem appears we will release an update to fix it

  • Bought between 1 and 9 items
  • Egypt
  • Has been a member for 1-2 years

hello, I like this theme and interested to buy it .. does it has a static home page with a slider and other features than the blog view thank you

TieLabs

Hi,

Unfortunately, the homepage available as blog list only

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi, I wonder if this one works well with Tayqeem review plugin of yours too. Secondly, I also want to embed Amara video like this (they provide the embed but i can’t do it via wordpress.com) http://goo.gl/oVSi6v
I bought Remal and very happy with it and appreciate that you keep maintaining it. Interested to give this one a try. Thanks

TieLabs

Hi,

1- Yes Tayqeem review plugin is compatible with Basata theme

2- Sorry, I am not sure I understand you correctly, could you give me more details please ?

winnerlicious

For no2, i think it should work since I tried on Remal. If you click the link there’s a link to get the embed code, i was thinking to make it post type Video but can’t.

  • Has been a member for 0-1 years

Hello again,

I have bought the theme and it’s great. but I having an issue. I switched the language and using it for Arabic. and I want to add a home page ???????? similar to the one you have but couldn’t find this in the pages options?

moreover for having sub pages in your English version of the blog there is an arrow on the main page and when you put the mouse on it an orange sub page appear while on the arabic one I cdnt have an arrow so visitors can easily know that this page has sub pages unless they press on it and it’s not orange like the one you have in the English version?

Please advise :)

TieLabs

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Lebanon
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
Folkex Purchased

Great theme.

Majed Atwi seo-ar.net

TieLabs

Thanks bro :)

  • Lebanon
  • Exclusive Author
  • Has been a member for 1-2 years
  • Bought between 10 and 49 items
Folkex Purchased

Dear I have another question

How can i control the numbers of posts on the home page ?

TieLabs

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hi, I installed the Arabic version of WP (3.9.1-ar) but still can’t get the Arabic version of the theme Basata, hope to find some help and thanks in advance.

Best regards.

TieLabs

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to add the tracking code from Google Analytics. Can you give me directions to where I can find this field in the template?

TieLabs

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hello , I’m face a very strange problem suddenly some of my posts disappear but not the whole post ( only the content ) and the post title still there till now this issue happened with two post types ( video , Quote ) please advice Thanks

TieLabs

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there a way to default the website to load with the sidebar OUT instead of hidden?

TieLabs

Hello

Unfortunately, this is a change you would have to make on your own as it is not an automatic feature of the theme.

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/

Thank you, we look forward to serving you!

  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Referred between 1000 and 1999 users
  • Bought between 1 and 9 items
  • Egypt
  • Has been a member for 4-5 years

Hello

Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/
Pre-Sales Questions Are Handled Here In The Comments

Thank you, we look forward to serving you!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Indonesia
  • Sold between 100 and 1 000 dollars

Hi… I love your design, any space for ads? i need it :)

TieLabs

Hi,

Unfortunately, there is no a built-in Ads spaces in the theme .. but you still can add your Ads code in the theme template files directly

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