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I purchased the Sahifa theme and love it. I’m interested in getting the Basata theme. Can you tell me, does that theme have a header or ability to add one? I didn’t see one on the demo of the theme. Thanks!
Unfortunately, it doesn’t support that it available as sidebar only
can I change Basata settings to arabic?
and how do that?
Unfortunately, it is available in English only
Please note that, Right now, all support will be conducted through our support forum http://support.tielabs.com/
Thank you, we look forward to serving you!
How do I make the image on the left sidebar to just be solid white? I tried to upload a plain white image but it’s added some kind of shading.
Thanks for purchasing our product! All support is given through our Support Forum. Please create a support request there, so we can better assist you
Really nice job! Amazing work! Follow me
I think the posting instagram status doesn’t work, even in your demo. Can you check what’s wrong with it?
Thanks for reporting this issue … we will check it and provide a fix in the next version soon
i want to ask if i can change easly between arabic and english content, because i will write both languages and my readers will choose to switch between languages ??
Anu Update ??
Thanks for your interest in our theme
You will need to use a multi languages plugin like WPML
I tried to translate the page content specially the author bio but it still shown in one language, how can i create all content in two languages ( im using WPML)
Thanks for purchasing our product! We just sent you a new password to your email mail@marco--.com
Now You will be able to access our Support Center
Please open a support ticket there, so we can better assist you
? How do I update this without losing any settings I have set up for the current version?
Im using Shaifa theme, just purchased the Basata theme and having problems with the tooltip shortcode.. I think it’s not working correctly.
Also – both themes are awesome!! Very smooth & very powerful. Thank you for sharing these items!
I really don’t have time for that chasing game. Tell you what – why won’t I go and purchase a bug free theme and why won’t you go and debug yours.
When you test your theme, put it back on the market..
As of for now, Kindly explain to me your refund policy for non-working themes. I hope you understand it is no longer a “support” issue.
- As mentioned in the support tab http://themeforest.net/item/basata-retina-responsive-wordpress-blog-theme/6271813/support we provide support via our support forum only
- Tooltip working fine here without any problems http://themes.tielabs.com/basata/shortcodes/ so please open a new ticket in our support forum with all details so we can better assist you
- For refund please check this https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
Could you say me if there is a place where to see which files need to updated for each new version of the template ?
Because I made changes in the theme’s file and don’t want to upload the all folder… maybe there is a logfile somewhere ?
Thank you in advance,
Yes, you can check the changelog.txt file in the theme downloaded packge
Hello, my web designer installed this theme on my website. Now, when the website loads the white loading icon on the left sidebar doesn’t go away. The website keeps on loading ad infinitum. Kindly help! I am not very technical.
Sorry, Did you purchased the theme ? I couldn’t see your purchased badge !!
if you purchased this theme please open a support ticket in our Support Center
Hello .. I use Basata – RTL language .. how can I reduce the space between two posts in the main page !
Thanks for purchasing our product! All support is given through our Support Center. Please open a support ticket there, so we can better assist you
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