TieLabs

TieLabs supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from TieLabs:

Where Can You Get Support

Support for our clients is provided only trough our support forum that can be found here : http://support.tielabs.com/

- If you have problems creating an account on our support forum , please contact us from our profile page on themeforest : http://themeforest.net/user/tielabs

Support includes:

- Responding to questions or problems regarding the item and its features

- Fixing bugs and reported issues

- Providing updates to ensure compatibility with new WordPress versions

What We Can’t Help You With

- WordPress general support/howto’s (please, use wordpress.org forums for that);

- Making edits to the theme to suit your needs (suggestions are welcomed though)

- Themes modifications and customization;

- Complex individual server-side issues;

- Third-party plugins and any other things that are not related to our products directly.

Important Before asking questions, read the help file (it’s in the “Main Files” ZIP) and FAQ below.

we don’t provide support for sites with sexual content .

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