Discussion on Base - Premium Knowledge Base / Wiki / FAQ Theme

ThemeBeans

ThemeBeans does not currently provide support for this item.

104 comments found.

Hi,

We have a lot of products.

- We hope user can have front-end panel to input their product series on it. Can it do it?

- Every client can have their own font-end ticket panel?

- Is it include member register custom field?

Thanks!

jonpedlow

jonpedlow Author Team

Hi

The theme does have a search feature, but does not have a front end ticket system or membership option.

There may be third party plugins for this though but I have not tested any with the theme.

Cheers

Hi ThemeBeans! You guys do beautiful work and I’m thinking of purchasing Base. I have three questions: 1) Is it compatible with the latest version of Wordpress? 2) Can I post and search PDF documents into Base for visitors to find using Base’s search box? and 3) Can the social icons/links on the bottom of the homepage (and others) be moved to the top of the page? Social is really important! Looking ahead to your answers. Thanks!

Hi, thinking about purchasing…can users be logged into the app, therefore logged into this site? ie, we only want our web app users to see / access this site…

Thank you!

Yup, you can restrict the site to logged in visitors only – or you can even make it where paid users have access using a plugin such as Restrict Content Pro.

I have purchased your theme and am using it with Heroic Knowledge Base Plugin. The search function on the Home template does not seem to pick up content on the articles within the assigned knowledge base. Title, content, categories, etc. all cannot be searched within the search function for the home template. Is there a way to force the search to also search the knowledge base articles? I’m not sure how they are classified to be different than what the theme would consider a searchable page. I have tested this with other themes and their search functions are able to “find” the knowledge base articles. Any help is appreciated. Thank you.

jonpedlow

jonpedlow Author Team

Hi there!

Thanks for purchasing one of our themes! Please note that support is operated through our Help Center.

To get in touch, create an account, login and create a ticket. We’ll take a look at your issue and get you some help usually within 24-48 hours.

Help Center | Login | Open a Ticket

Cheers!

Jon

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