338 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Malaysia
vickson Purchased

hi there, I have a problem, sometimes when client making order and paid, but no order being recorded into the system.

Is that theme problem or opencart problem? Can HELP?

aldema

Hi, thanks for your purchase.

Sorry but our themes do not include payment controllers and methods. They are the default ones from OpenCart.

Regards, Aldema

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
pillaykm Purchased

Hi there,

I’m having trouble with something fairly basic, but I just can’t seem to fix it. The text below the logo, hat says “Premium OpenCart Theme”. How do I change it or remove it completely?

Regards, Malcolm

aldema

Hi, thanks for your purchase.

As written in the documentation, many oof the custom text lines are in catalog/language/english/basico.php.

Regards, Aldema

Default-user
pillaykm Purchased

Thanks Aldema,

I have another problem though. When I change the product image of any product, only a link displays and a blank white image pops up when I click the link. Also, just a blank white space displays on the slider on the front page, even though the text for the product changes.

Kind Regards, Malcolm

aldema

Hi, please send us an email from the themeforest contact form. We need you site’s link and your admin/password.

Regards, Aldema

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

5 Star for support. Author goes extra miles to resolve issues which were not even related to theme but hosting related. This is my second product I bought from Aldema, first being Linear.

Thanks so much with your help with timthumb.

aldema

We really appreciate your words, thank you from all the Aldema staff.

:)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI, Aldema, I admire your work and customer services, I have installed a different theme on my opencart, Didn’t work correctly for me, I just want to ask you before I make another purchase. Am I going to have everything shows on the Live Preview ? the theme features ? I am new to this, I need some instructions on the installation. Thank you!

aldema

Hi, inside the downloadable zip there’s also a sql file that after being imported on your database, gives you a site looking exactly like the demo site (with blank images tho).

For more info regarding theme features read the documentation:

http://www.fruitblu.com/Basico3/Documentation/

Regards, Aldema

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

How do I edit the number of social fans in category view left side bar & how to add Social URL’s so clicking on those links goes to Facebook & Twitter pages.

aldema

Replied by email,

Regards, Aldema

  • Bought between 50 and 99 items
  • New Zealand
  • Has been a member for 1-2 years
2schaa Purchased

Secondly I would like to know how to ensure images are not cropped when viewed in full (light box) as if you visit my site http://www.appleaccessories.co.nz/iphone-5-case-118144

thanks

aldema

Replied by email,

Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Has been a member for 1-2 years

I’m having problems getting the Twitter feed to work. I have added my twitter account but no updates are shown in the twitter box on the front page.

Any suggestions?

aldema

Sorry we can’t provide assistance to unverified users.

Regards, Aldema

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
djdonatas Purchased

Hello, i’ve sent you some questions via contct form, left sidebar doesnt work on main page, and also some other questions, maybe you lost them :( please help :) Thanks

aldema
Need Support? Thanks for purchasing one of our files, we really appreciate it! Support for all the products is now provided through our forum. Make your way over with your Item Purchase Code. http://themebull.ticksy.com Regards, Aldema
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
4lt3r Purchased

Please tell me how to edit main stylesheet, i don’t have this file – catalog/view/theme/Basico/stylesheet/stylesheet.php.. Really need it, cause in different languages some parts look just awful. P.S. Last version of theme.

aldema

Replied on the forum.

Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hi i am trying to change the default product category view to GRID rather then list.. but I cant seem to make it work.

catalog/view/theme/Basico/template/product/category.tpl > line 197 change list to grid

if (view) { display(view); } else { display(‘list’); } with: if (view) { display(view); } else { display(‘grid’); }

No difference, i have tried clearning cache etc but no luck yet?

aldema

Need Support? Thanks for purchasing one of our files, we really appreciate it! Support for all the products is now provided through our forum. Make your way over with your Item Purchase Code. http://themebull.ticksy.com Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bgastore Purchased

Hi I also cannot get my twiter feed to work and i would be wiliing to pay for some enhancements if you have the time please mail me at infrotechrepair@gmail.com

regards

paul

aldema

Need Support? Thanks for purchasing one of our files, we really appreciate it! Support for all the products is now provided through our forum. Make your way over with your Item Purchase Code. http://themebull.ticksy.com Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
bgastore Purchased

Wow thanks a lot making me sign up to another forum I don’t wish to do I guess I’ll buy another theme from another seller if I can’t get , you shouldn’t make people join forums when trying to get help on your theme

Once again thank you

aldema

That’s how we offer our support, since the support system here on themeforest doesn’t allow users to find previously answered questions that could help them. That spares time to us developers and to clients as well. We’ve been answering the same questions several times and a forum allow us to provide a better service. Instead of complaining, try to understand our reasons.

Regards, Aldema

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi

Great theme.

I have a problem / question – I can not figure out where to change the hover-color for the four boxes in the bottom of - single product page (named: Related products) - shopping basket (named: Your Last Viewed Items)

If You can tell me in which style-name or how to change.

thansk and best regards Peter

aldema

Need Support? Thanks for purchasing one of our files, we really appreciate it! Support for all the products is now provided through our forum. Make your way over with your Item Purchase Code. http://themebull.ticksy.com Regards, Aldema

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Sorry – my question is related to “Basico: E-commerce Site Template” – did not realize, there is two forum for Basico.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Secap Purchased

Hi,

I am getting “You do not have permission to access this page, please refer to your system administrator.” when I try to access any of the Basico modules from my admin panel. Any help?

aldema

Hello, glad you have solved the problem as written by email.

Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Singapore
faustine Purchased

Hi Aldema,

I’m to my wits end, no one could help me and I tried to check what is the problem, no results.

See : http://oc11.cybermind.com.sg/aoc-156-e1649fwu-usb.html

Currently the layout is haywired in product.tpl… is there any way you could help me to pin point what is the problem? And So that I could solve it on my end with some guide from you?

I tried upgrading Basico earlier last month but it didn’t help.

It may seem to be a conflict issue with an extension but I can’t be sure (seems after I disable the Recaptcha extension… the layout will be ok).

Would be great if you could guide me a while without really getting your hands dirty into manually helping me edit the codes (just guide me along).

Thank you.

aldema

Hello, nope, unfortunately there’s nothing we can do.

We’ve been talking about this problem several times and it ended out to be a problem of your own installation, as we discussed months earlier. Your theme is highly customized and the problem appears on your site only. That doesn’t depend on our theme, sorry, but we cannot help.

Regards, Aldema

Default-user
faustine Purchased

Ok….

Btw, I’m thinking of upgrading to OC 1.5.5.1, is there anything I should be wary or aware of in terms of Basico and extensions upgrade?

I hope I do not have to reinstall each and every extension and Basico upon upgrading…

Thanks.

aldema

Which version of Basico are you using? We updated the theme on version 1.5.4.1 and it’s not compatible with previous versions of Basico, as written in the documentation. Which it means: there’s no way to install it on your shop if you have a previous version. You need to reinstall it.

If you have Basico for oc 1.5.4.1, the update to 1.5.5.1 it’s just a small and easy files replacement.

Regards, Aldema

Default-user
faustine Purchased

OK. Noted.. I’m using the new Basico version. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there is a option of changing color scheme in this.

I need it in black let me know if that is possible.

aldema

What do you need to be black, exactly?

Regards, Aldema

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Singapore
faustine Purchased

Hi Aldema,

I tried to upgrade to 1.5.5.1 earlier.. but the sidebar—Best sellers has an issue.

Have sent in the problem via email.

Some issue about date—line 9 of bestseller.tpl

Notice: Undefined index: date_added in /home/cybermin/public_html/oc12/catalog/view/theme/Basico/template/module/bestseller.tpl on line 9

1st JanNotice: Undefined index: viewed in /home/cybermin/public_html/oc12/catalog/view/theme/Basico/template/module/bestseller.tpl on line 19 views

Line 9 : <?php $old_date = $product[‘date_added’];

Kindly assist please.

Thank you.

aldema

Replied

Regards, Aldema

Default-user
faustine Purchased

Thanks. solved!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Singapore
faustine Purchased

Hi Aldema,

I have 2 new minor issues I need your help on.

Have emailed you separately.

1) Checkout confirm page - Payment Method css - how to remove the -10px Wordspace

2) Special Price on the Featured Products Nivo slider and adding a caption saying this special pricei is for FB Members only.

Thank you.

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