4507 comments found

yespa Purchased

Hi, I have an issue with my theme, when I select the “add to cart” button, products are not added to the cart, sometimes it works, but most of clients had complain about this issue, this only happen in spanish version:

http://www.oceanman-store.com/material-de-entrenamiento/

English version works fine all products are added. current version of theme: 2.4.0 WP: 3.9.2

Thanks

yespa
yespa Purchased

When I write down the Item Purchase Code i click the “activate theme” button and a message appears: “This key is already activated.” Then I go to http://support.yithemes.com/home I try to add a ticket but the following message comes out:

“Please, activate your theme Hello, it seems that you have not activated any theme yet.

Please head to the YIT theme activation page to activate your theme.

After the activation, please reload this page and you’ll be able to submit a ticket.

If you are experiencing problems in the activation process please send us an email to issues@yithemes.com.

Thank you for your patience, Your Inspiration Themes”

How can we proceed?

yespa
yespa Purchased

Sort it … out of the blue is working now!

Hello,

I installed the theme and when I activate the theme son messes everything.

When active parent topic , everything looks good.

Why ?.

Bazar: OK,

Bazar Child: Shown wrong.

What happen?

Thanks.

JoseCostaRos

Fixed … had an error Theme URI:

Sorry and Thanks!

Is it Compatible with Latest WordPress 4.1?

Sara_p

Yes :)

Hello,

I have the plugin plugin MyMail, How can I use it instead of using Mailchimp service?

Thank You.

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

JoseCostaRos

ok! thanks.

Sara_p

You’re welcome :)

How can you add an h1 tag, or even some sort of title to the home page. I ran a BING analysis and it says my site has no headers.

Sara_p

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

I had a woocomerce plugin update and two yith plugin updates with it now i can’t login to the admin

Hello,

What maximum dimensions can have the logo of the homepage?

thanks!

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