Sara_p

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4795 comments found.

mattegg

mattegg Purchased

Anyway product images can be cropped to maintain aspect ratio? as it is now, if the image isn’t square it get horribly distorted.

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

Hi,

Where i need to go to translate the word Wishlist (image 1)?

I the link is clicked, the translation appear (image 2).

https://www.dropbox.com/s/71ktbvx7k2ji9ox/bazar-theme-translation.jpg?dl=0

I found nothing into the yith-woocommerce-wishlist language folder.

Thank you.

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

This is really terrible support – as in dam near NON-EXSISTANT! I have been waiting over 2days and my website is still down. And no word yet from the tech support.

I am still waiting on someone to get back to me on Ticket #60508

We replied to your ticket days ago and we are still waiting for your reply. So “no word from support” is not the true, right?

When i click on Widgets – under Appearance in the dashboard, it displays all the widgets on the left. But on the right side where I can actually edit the widgets and how they appear, it is blank! Right now, I have a copy of the facebook plugin appearing ontop of my Nav Bar, and I do not know how to get rid of it because I cant even edit the Widgets section. My site is still down after errors when trying to update the theme. Now this

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

i am really interested in your theme. 1. can i use this theme in “affiliate mode” with foreign products? so that there will be an affiliate link on a “buy now” button instead of a “add to cart button”, which links directly to another online shop. 2. is a language package included – which options do i have for transforming the theme to german language?

Yes, you can use the external product feature of woo commerce :) Bazar is altready translated in german by another customer, i can’t guarantee you is a perfect translation but can be useful :)

kingwson

kingwson Purchased

I want to add my article to short my description cause it looks really fit on the page. But my Yeost SEO doesn’t support my post, shown “There are 0 words contained in the body copy.” How can i fix that ?

kingwson

kingwson Purchased

Yoast*

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

walidnaji

walidnaji Purchased

Dear Sara , i hope you’re doing great ..

i have a quick question ..

i want to use different sidebars for each different categories page

would you please guide me

thanks

I’m sorry but in Bazar this is not possible…category pages show the sidebar of the shop page. We have this feature only in our new themes like Mindig or Nielsen..

EtnoWare

EtnoWare Purchased

Hello, I bought this theme and I was wondering if there is a way to import the product database from my old website into this new theme; i have tried Tools -> Import but it won’t work. When i import the .xml file, the browser freezes at step two. Thanks in advance!

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Good Morning! I keep downloading the update and uploading thru my FTP to my theme folder and yet it doesn’t update in my dashboard! When I Check the theme in my theme browser it keeps saying its the previous version and not the new one I uploaded!

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi can you tell me that we can merge 2 or more themes in one webtsite?

What do you mean exactly? You can’t use some features from one theme and other features of another theme..

Hello again, I have resolved my first issue and was able to purchase and correctly install the template. My next question is how do I adjust the splash page or change what the message says to my customers. Also I would like my logo positioned where you have the title for the site. How can I remove your simple text and replace it with my logo. Thanks Sara!

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

Partybody

Partybody Purchased

How do you add the facebook app key for the myaccount page?

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

Hello, I am looking for a way to get an add to cart button to the list view on the product overview page I can’t find it anywhere is this option even in the theme? I also tried to find it in the PHP but I can find it anywhere but i didn’t look into the PHP a lot. I hope you can help me out since i would like to have it.

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

mbarten

mbarten Purchased

Dear Sara,

The following comment I placed 22 days ago. You asked me to provide you with support tickets ID. which I did. Could you please me provide me with feedback with the issue described below.

On the 15th of April I addressed the following issue to the support team.

Within the Bazar theme the navigation of the product sliders is not working on mobile and most tablets. Please have a look at the following URL: http://test123456.nl/test-page-3/

The support team asked me to check all my plugins for a possible conflict. After I checked and no conflicts were found I addressed the issue again on 22th of May.

The support team mentioned this time the issue persists on the Bazar live preview website as well and try to fix it in the next update.

At least for 2 months visitors which use mobile or tablet devices (which is a huge percentage) can’t scroll through category or product sliders.

Could you let me know if and when the issue will be fixed or provide me a temporary fix?

Greetings, Martijn

entfiller

entfiller Purchased

contact-form-7/wp-contact-form-7.php , this is the error I get when I have installed all recommended plugins, help me

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