3551 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear Sara_p,

what happen? when in shop page click the list view, the product photo size not same…

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear,

print screen link: Image Hosted by ImageShack.us

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Has been a member for 2-3 years

Hi Sara !

As for the homepage, you show 10 or something ways to display it. I wondered if it was possible to display (in the main body) two things only :

- First, a slider, directly linked to the shop - Below the slider, from 3 up to 5 last blog posts

My idea consists in avoiding to frighten visitors with a too pushy marketing homepage. I’d rather offer them a useful information using the slider and above all the blog.

Is it possible to do it without coding ?

Thanks and best regards,

Roger

Sara_p

Sure, you can use the blog in the home page and also have a slider that link to the shop page. :)

Default-user

Thanks for your answer Sara !

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
katyboddy Purchased

On the wishlist page it says:

My wishlist on Bazar [SHOP]

Where do you change it so it doesn’t say Bazar? How many other places will this be referenced??

Sara_p
Hi, please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Spain
tuweb4 Purchased

Hi Sara Spanish translation not good, has many errors. Although modified file. Po malfunctioned. Can you check? if you want, I can send you the file without errors Sorry for my english, Thanks

Sara_p

Yes, thanks…can you send me the files to support[at]yithemes.com? thank you so much

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

3 days ago you said:

“We already fixed the issue with the multiple variations, we will send an update tomorrow.”

Where is this please? I cannot believe you have had over $39,000 worth of sales for a theme that does not function properly!

Sara_p

We are improving the theme options panel and adding some extra features like the ajax filtered extension that a lot of users asked us.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

when you state you are improving the theme. When will it be fixed? Also will the theme automatically resize for lower resolution screens in ie8?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

purchased the theme and installed sample data. however, there looks to be a plugin or newsletter right in the middle of the page.

Sara_p

To fix it go on Backup & Reset > Reset > Delete cache and click on the delete cache button.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
webworxni Purchased

Does anyone know where to edit the “Featured Products” and “On Sale” sliders on the Home Page?

Mine were working fine, until I added a few extra products to each one and the sliding feature automatically disappeared.

Thanks.

Sara_p

I suggest you to open a ticket to get support about this issue. If is a bug we have to fix it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

purchased the theme but the products images are not showing on the home page? you have to actually view the product for the image to show.

Sara_p
please open a ticket in the support area and ask this to our developers.I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation
Planetta Purchased

Yesterday I saw information about how to make home page like HOME II or HOME III… etc., but today I can’t remember, where I saw it. Give me a link, please!

Sara_p

In the documentation you can find in the zip you downloaded from themeforest. There is an index.html file, open it in your browser and in “setting up pages” we explain how to set the home page like the demo.

Default-user
Planetta Purchased

thanks a lot!

Sara_p

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jzenman Purchased

Why would this theme not come with the eCommerce plugin or at least a heads up that you need to install it first? That wasted half a day trying to figure out why my shortcodes were not working. Also if your selling t-shirts and shoes wouldn’t you want to add sizes? I see all kinds of options for color, on sale, inventory, out of stock, taxes etc but there is no simple function for sizes. Now I’ll spend half a day looking that up. And if it doesn’t have that option I am completely screwed. I’ve sent in a ticket to ask a question and no one has responded yet. How long does that take? The “read me” help file is virtually useless for sizes (seriously?). This is a great looking theme but the more I look into it it’s way too complicated for what it needs to be.

Sara_p

We can’t include the woo commerce plugin, is a themeforest rule. All the woo commerce themes here on TF don’t have the plugin installed. The “size” is a product variation, like “color”, you can create unlimited product variation, and here there is a great woo commerce tutorial that explain how:

http://www.youtube.com/watch?v=_qOmOIxpjDw
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States
ayman01 Purchased

SO FRUSTRATED WITH THIS THEME!

So many problems. So many little annoying problems that should have been fixed by now.

Certain shortcodes simply do not work (example, two_third shortcode – the last two thirds shows up at the bottom and not to the side.).

If you enclose a heading title with an h1 or h2 tag on the contact page each word has an exclamation point after it.

Contact form does not look or work on other pages like it does on the contact page.

Why did you put the dollar sign behind the numbers? Who does that?

Some icons that are in the demo are non existent on the actual theme.

Radio buttons on quick contact form do not work.

Certain changes that should be in the Theme Options panel are not. Like changing the border colors of the quick contact form and other forms. I have to try and find it in the css and change it that way. Very time consuming.

I can go on and on. I was one of the original purchasers of this theme and thought I would just give it time until you fix all the bugs. 2 weeks later and very little has been changed.

Plus you dont have a support forum. I prefer support forums where I can search for a problem someone else may have had, rather than ask you guys the same question everyone else is asking. Now I have to send in a support request and wait 3 to 4 days for a response (if I’m lucky).

This is a beautiful theme, if it only worked like the demo. I second that notion of labeling this theme as beta as it is definitely not ready to use out of the box.

Hope you guys fix this soon.

P.S. – You get a lot of requests for the themes sample demo and where and how to install it. You could avoid all these newbie questions by putting up a FAQ with the most commonly asked questions.

Sara_p

We are working to fix all the little issues you reported. The theme has a lot of features, before to send it to Themeforest we installed the theme 2 times and tested all the major features, but is not possible check ALL, also the small things like the radio buttons on the quick contact form and so on.

We have a support forum now, we imported all the topics in the support area so now is possible to read all the topics. Also, the support time now is improved and we reply in max 24hrs. At the start we had some issues with the new platform (Zendesk) but now we really improved the support.

For the sample demo, we explain how to install it in the documentation, but it seems that NOBODY read the documentation file.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
jzenman Purchased

I agree with the guy above. And what do you bet they take all the complaints off this comment section? I’ve seen ThemeForest do this before.

Right now I’m just trying to add sizes like small, medium and large. It’s mind boggling why you made this so complicated.

Sara_p

I don’t made it complicated, this is a standard woo commerce feature, we can’t change it. All the woo commerce themes have this function that works in the same way. Here there are a videotutorial about the product variations:

http://www.youtube.com/watch?v=_qOmOIxpjDw
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

2 questions.

1. Where do I add items at? 2. How can I only have the summary of a blog post show not the entire posting? I really only want the title, picture and short summary.

Sara_p

1. If you are talking about the products, you have to install Woo Commerce to have the products section to add new products.

2. Use the “more” tag: http://en.support.wordpress.com/splitting-content/more-tag/

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
webworxni Purchased

Hi ayman01

I was starting to get paranoid thinking I was the only one. I was told off last week by suggesting that the theme wasn’t ready. In 7 years of using WP Themes this one has been the most work.

I have a list as long as yours. Most can be fixed (or attempted) via CSS etc. But the reason I buy these themes is so I can get a site designed quickly and affordably for my clients. I missed a meeting with a client today because I had very silly problems with this theme. That meant I wasn’t paid for this weeks work. But hey, who cares.

Hopefully it’ll all come together. Better research on themes before buying next time me thinks. Lesson learned.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tivbroc Purchased

Hello, The share button is not showing on the product page.. What can I do ?

Thanks, Victor,

Sara_p

In theme options > shop > product detail page you turned to “on” the “Show share icon (in “With hover” style)”? If yes, report this issue in our support desk.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hey can you tell me why products images are not showing up on the home page? I have submitted a ticket and need to have this resolved as soon as possible. The products image will show when on the shop page.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Russian Federation
Planetta Purchased

agree with ayman01: “Why did you put the dollar sign behind the numbers?” What can I do to change the order? I really need it. thanks!

Sara_p

Is a woo commerce setting, not a theme setting. Go on Woo Commerce > Settings > Catalog > Currency position and change it.

Default-user
Planetta Purchased

ohh… sorry. I wish I were more careful. Thanks a lot!

Sara_p

You’re welcome ;)

  • Has been a member for 1-2 years

Hi,

If I am currently using a free Grid style wordpress theme and Woocommerce plugin for a affiliate product catalog site, can it be switched over to Bazar shop ecommerce theme seamlessly without much additional work? Can the “add to cart” button on the product image be changed to button that link to affiliate links? If yes, will it be automatically updated (I have already keyed in the affiliate links through Woocommerce plugin) or do I need to key in all the affiliate links manually?

Thanks.

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