3957 comments found

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
gorubix Purchased

I am having trouble using a vimeo link in my portfolio. It says “there was a problem loading video” I am just supposed to put the url of the video in the box correct?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Has been a member for 1-2 years

Well, the transate does´t work on demo, I´m just thinking, is it possible to translate the sidebars, contact forms and top bar widgets?

Sara_p

yes

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
d1git Purchased

Wanted to say great theme. Also, I am having trouble with the top right section of my install (http://www.phoenixsmokeshop.com) looks like it is overlapping each other. In particular the widgets for search, shopping bag and the phone.

I am thinking it is a CSS problem, but maybe you have seen this before?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Default-user
d1git Purchased

Thank you much! I have opened a ticket.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Quick question: how do you add category pages to the toggle menu? Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Also, how do you edit the slides in the Testimonial Widget. I see it in the widget area and how to specify the number of items and the animation speed, but no way to actually change the words in the slider itself. How do I do that?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
deathmn1 Purchased

Hello, i had a problem with WPML which http://yithemes.com/ support failed to resolve and as a reason i told them i m going to switch the whole theme to another, thanks for that,

WARNING : WPML PLUGIN IS NOT COMPATIBLE WITH THAT THEME.

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
kryz2per Purchased

Hi,

Quick question.

In your demo site. in the “STAY UPDATED” part where can I find the email address who subscribe? Can’t find it.

Thank you.

Sara_p

You have to use a mailing service. In the documentation we explain how to use this shortcodes.

Default-user
kryz2per Purchased

Is it possible to just send it to my email?

Sara_p

No, without a mailing service.

Default-user
kryz2per Purchased

hi can you send me the url for the documentation. thanks

Default-user
kryz2per Purchased

also on the homepage pop up, i can add a newsletter signup on that. is it possible to send those to my email? or do i also need a mailing service for that?

Sara_p

For all the newsletter forms you need a mailing system. In the documentation we explain how to set this feature (open the index.html file on your browser and click on the “newsletter” tab)

Default-user
kryz2per Purchased

Hi,

I followed the instruction in the documentation and I got this output. Do you have idea what I’m doing wrong? This is when using widget. http://www.customoko.com/images/newsletter-error.png

Also after following the steps in documentation I tried to signup using the pop up subscription when you first enter the site. It doesn’t work either.

I appreciate your help.

Thanks in advance.

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello Is this theme in spain language ? thanks

Sara_p

Not yet but you can easily translate the theme yourself :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ecerno Purchased
Hi, again: can you tell me how I can change the color of the pricing filter button? http://postimg.org/image/53rjltr7x/ And also the brown and black color of the slider buttons.. http://postimg.org/image/tv2ek02np/fbab31fb/ it is not mentioned in the documentation…
Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
MCDdev Purchased

Love the theme. But it seems to take a little long to load??. Initial load is slow and navigation from page to page is slow. Any help would be great.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
gscsrl Purchased

I

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
gscsrl Purchased

I, I try to setting this theme on my site. I think I have css problem: www.optika-webstore.com All the element in the pages (for example the contact form) are not in right position. I’m wrong? tnks in advance

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Australia
  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years

Can you add all the menus for the theme (such as services, faq, teams, contact forms etc.) under one parent menu? Because they take up alot of space. Thanks

Sara_p

Sure, in Appearance > Menus you can move the menu items :)

smartsites1

I meant the main side theme option dashboard menus

Sara_p

No, i’m sorry, is not possible.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
aa174 Purchased

how can i change the price of the filter?

Sara_p

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years
  • Referred between 50 and 99 users

Hello,

great Theme, i think i will purchase ist… but i have got 1 question before i click the Purchase-Button: Is it possible to put external products in an affiliate mode like on the original woocommerce?

Thanks, Uwe

Sara_p

Yes, it is possible :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi there

We are having an issue where the sample data will not install for us to configure and as a result we are missing some of the content.

Can you help with this?

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Feature request – Please add option to remove the border group you have throughout the theme. Border grouping I’m referring to is in this order:

Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi guys, I am having two major issues with this theme. First problem is the display in explorer 10. After a few minutes or less I get a pop up saying their is a problem with the page and internet explorer needs to close!! This does not happen on any other browser. I tried on friends pc also and he gets same problem. Second issue is images. They always seem to cut the top and bottom off no matter what the image size is. Any ideas on a fix please

Sara_p
please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

for anyone having issues with the sample data I had similar issues. I found in the support site their is an article which tells you how to install this manually through ftp. I had issue because my server timed out which was not a fault of the theme. Using the ftp method worked fine. Hope this helps

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hellow can i ask before purchase, have xml for import like a demo?

Sara_p

Yes, the theme include the demo files :)

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