188 comments found

sarahfm Purchased

Eddie,

I had posted on http://crunchpress.ticksy.com requesting help. I posted it yesterday early morning, which means it is almost 40 hrs since I last posted. You said you usually respond within 24 hrs. I did not refresh nor update the post . I haven’t gotten any help as promised.

CrunchPress

Hello Sarah,

Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time.

Your ticket should have been answered now, if its not please share its ticket ID# so I can escalate it.

Thank you.

ARSIS123 Purchased

Hello, what is the php version for this theme?

CrunchPress

Hello Arsis123,

Sorry I’m not able to understand your question. If you are asking about PHP version compatibility with this theme. You should first check your server PHP compatibility with WordPress.

Here is whats required by WordPress. To run WordPress your host just needs a couple of things: PHP version 5.2.4 or greater MySQL version 5.0 or greater

http://wordpress.org/about/requirements/

Thank you.

Default-user
ARSIS123 Purchased

thanks

What does “Facebook fan page compatibility” mean?

CrunchPress

Hello Alohandy,

Facebook fan page compatibility means you can publish any page at your site and then make it facebook fan page compatible (810 px wide) with a single click. This page then can be imported to your facebook fan page at facebook.com

Managing facebook fan page is very easy.

In page builder we have given option to covert any page to facebook fan page (810 px width).

Once you have done this, please follow this tutorial to display this page at your Facebook fan page. http://blog.hubspot.com/blog/tabid/6307/bid/26330/How-to-Create-Custom-Tabs-for-Facebook-Business-Pages.aspx

Thank you.

Hello,

Does this theme support multi-language? I want to launch a site for people from different countries.

Thanks.

CrunchPress

Hello Webgenio,

Theme is WPML ready (WordPress Multilingual Plugin). You can use this plugin to make your site multilingual.

This plugin does not come with theme and you need to purchase its license separately from its author’s site http://wpml.org

Thank you.

shinrai Purchased

Great theme, saved me a ton of time setting one of from scratch. But I’ve come acrossed multiple bugs in the event manager. Tons of CSS issues in regards to responsiveness. The list goes on. Overall, if someone has no clue as how to fix these issues the current version (as of posting this comment) is not for you.

However if you’re a developer as I am and want a great starting point I suggest the purchase. Takes some time to figure some things out as not everything is documented that well. But after you get it down it’s fairly easy to modify what you want.

CrunchPress

Hello Shinrai,

Thanks for sharing your feedback. Would you please let us know a little more about the CSS issues and other bugs in event manager.

We are always open to useful suggestions and insights from our customers to keep improving our products. We would love to work out the issues with you.

Thank you.

ARSIS123 Purchased

Hello, i have a problem with the news slider: it doesnt show all my post when i press the right or left arrow (it shows only two and when it is ready to show the third it shows the second again..) and i have a poblem with http://crunchpress.ticksy.com/ i have register and i have used it.. but now i can not log in and it says that don’t have that email address in our system… please help..

CrunchPress

Hello Arsis,

Ticksy is working fine for all our users, you might have lost login information to it.

I recommend you to create new account at it and then open the ticket.

Thank you.

Is it possible to book events? Do you have an example in the demo?

THanks!

Alex

CrunchPress

Hello Alex,

Yes you can book any event you want, we are using event manager plugin you can see its working example online!! Here is the link for demo. http://demo.wp-events-plugin.com/

Thank you.

Default-user

Ok… I’m almost sold on it except in the page you showed me it says “This booking form was customized with the custom form editor in the Pro add-on.” so… I don’t know… I’d really like to see a clear example of what i’d be working with…

Hi !

The central column on my pages is less wide than yours on the theme demo. How can I widen it, please ?

I’ve looked in the style.css but I don’t what to modify.

Thanks in advance and thanks for your work !

CrunchPress

Hello WoodyWelles,

You might have enabled Facebook fan page compatibility. In pagebuilder there is option activated Facebook Fan page, All you need to turn it off then it will be wide like demo. For further support and questions please open a ticket at our support system http://crunchpress.com/support

Best Regards,

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