177 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Spain

Hello. I can not get the images of the blog are responsive. I have the plugin activated retina, but in mobile devices of blog pictures are cut. regards

Default-user

The menu does not work in IE8 me! but if the demo … it’s amazing …

CrunchPress

Greetings Misterfel!

Can you please share screenshots so I can check it out. Please also share device name, OS and screen resolution.

We provide all technical support through our ticket system at http://crunchpress.com/support

Please open a ticket and share above requested information, our technical support team will help you out.

Thank you.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

Hello. Just purchased your theme. Was wondering how do I get the Map on the Contact page for my longitude and latitude? Thank you. Diana

CrunchPress

Greetings Diana!

We provide all technical support through our ticket system at http://crunchpress.com/support

Please open a ticket and our technical support team will help you out.

Thank you.

  • Has been a member for 0-1 years

I’m working with a client with this theme and the home page is not appearing properly. Will importing dummy data affect the data already on the existing pages (there’s a very detailed IA set up that I don’t want to mess up)?

Thanks.

CrunchPress

Hi there,

We provide all technical support through our support forum at http://crunchpress.com/support

Please kindly open a ticket there and our technical support team will get intouch with you.

Best Regards.

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years
  • United Arab Emirates

Hi,

Can we see the multi language support in action as per stated in the theme features .

as i am trying to use wpml , arabic but everything goes messy.

regards.

CrunchPress

Greetings!

Theme is multi language using WPML. To help you fix the issues we need to understand them first.

Please open a ticket at http://crunchpress.com/support with your site URL.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, We are about to launch the web but did not manage to configure the blog. We did not find where to put a sidebar and header filter as shown in the example http://themeforest.net/item/be-human-charity-multipurpose-wp-retina-theme/full_screen_preview/5326773 Thank you, Eva

CrunchPress

Greetings Eva!

We provide all support through our ticket system at http://crunchpress.com/support

Please open a ticket there with your WordPress admin login info and our support team will help you with this issue.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi. I have a question before purchasing regarding events management. Is there any feature that will allow a viewer to add the event to their own google or outlook calendar? Thank you!

CrunchPress

Greetings!

You can share your event to Google calender, but I’m not sure about outlook calendar, can you please explain a bit more so that iI could explain you further regarding this issue!

For More questions please open a ticket at our support, our representative are there to assist you http://crunchpress.com/support

Thank you.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Is the logo available for purchase as well? Specifically the 2 humans image. Thanks!

CrunchPress

Sure the logo is available with theme. Them have its PSDs included with it, you can take logo from there.

Thank you.

  • Has been a member for 0-1 years

Greetings: I’m extremely interested in purchasing this theme for my non profit. I have a few questions. Do all of the items (crowdfunding, store, shopping cart and checkout) come with the theme free or will there be other fees through the respective vendors? I need to figure this out so that I can explain to my team how much this may cost us. Overall, we love the theme/template and think that Noble Academy, Inc. will benefit with all of the great aspects.

CrunchPress

Greetings!

First of all thanks a lot for your interest in the theme. Store, shopping cart and checkout are part of the theme and you don’t need to purchase anything extra for these to work.

However Crowdfunding is being managed using IgnitionDeck. You will need to purchase this plugin, http://ignitiondeck.com/id/

Thank you.

Default-user

Are we able to utilize other Crowdfunding add-ons or plug-ins that will work within WordPress templates, or is this template fixed specifically to IgnitionDeck only? As soon as we get this answer, we’ll decide to go with this template, or another. Thanks

CrunchPress

We have integrated IgnitionDeck with this theme (means we added its code and hooks to make it easier for users, plug & play). So we recommend you to move with IgnitionDeck.

Thank you.

Default-user

I totally understand your recommendation. Does that mean that your theme will not accept other crowdfunding add-ons/plug-ins? We really like the theme, but, with it’s price tag, and then another $75 or so for IgnitionDeck, it’s really one or the other for our start-up non profit. Thank you for your assistance. We await your response so that we may move forward.

CrunchPress

Hi,

We had not tested other Crowdfunding plugins. If you add any-other plugin you will need to test and configure it at your own.

Thank you.

  • Has been a member for 0-1 years

I have not purchased this template butt I have a few questions before I do.

Does the template come with a design method of input like Dream weaver or Weebly? What can be done with the template, simply put things in ourselves? And does it have a limit on how many pages?

When you get a chance can you find out answers to those questions. If it is as simple as buying the template, downloading our own program to access the design. If more complex we need to find out what the template then gives us?

CrunchPress

Greetings!

This theme have a built-in page builder with drag and drop feature. You can add elements from page builder and add content to them using its GUI, so no code to edit.

This template supports unlimited pages so no worries, you can create as many page as you like.

For this to work you need to first install WordPress at your hosting, many web hosts provide one click installs for WordPress.

Theme also comes with a detailed documentation which will help you in setting up your site using it.

Best Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I am interested in purchasing you theme. On product page, the footer is not on full width (ex: http://crunchpress.com/demo/be-human/product/product-3/) – I have checked on Mac, firefox 30.0 and Safari Version 5.1.10 Can you please confirm if it has been solved on last version of your theme

Thanks

Johan

CrunchPress

Hello John,

Sorry for a delayed response, your issue was skipped due to a human error. Theme and both demo are updated, you should not see this issue again.

Thank you.

JohanWalter

Thanks for answer

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, this theme was bought by a client and I am configuring it for them.

The ’+’ and ’-’ on the page builder does not work for most of the items. The only items that works so far is the content and tab.

I’m using WP 3.9.1.

Thanks.

CrunchPress

Greetings!

We provide technical support through our support system at http://crunchpress.com/support

Please open a ticket there and our support team will get intouch with you ASAP.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
davylee Purchased

After the installation displays a blank page, you can not use! !

CrunchPress

Greetings!

I just replied to your email. Please kindly open a ticket at http://crunchpress.com/support with your site URL and login info. Our technical support team will help you with it.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
davylee Purchased

Hello! After I installed, you can not use, home and plug-in management page is a blank page, wordpress version 3.91, any other plug-in is not installed

CrunchPress

Already Replied! Please read response to earlier message and your email.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I can’t seem to upload your theme. Once it finishes loading it says “are you sure you want to do this” and underneath says “please try again”. How can I install the theme?

Thanks. :)

CrunchPress

Hi,

Thanks for your purchase. It appears your web hosting server have a PHP file upload limit which is less then the theme size. To over-come this please upload theme using FTP.

Or please open a ticket at http://crunchpress.com/support with title ‘Free theme Setup’. Our support team will upload and setup the theme for free for you.

Thank you.

Default-user

Thank you so much! I will do that now. :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I post a ticket on your support but haven’t received confirmation for it, not sure you received my request. I have problem using Shortcode SERVICES 1 – Size of logo does not adapt automatically – I tried to make custom css but the CSS custom does not seem to work, I have changed it directly in css file (bootstrap) and my changes worked pretty well Custom css in header settings does not seem to work or does not work for content but only HEADER ? I am very confused about this

2 – SERVICES does not display well – 3 first are on one line but the fourth one goes under the third one and fifth one goes on a third line No problem if we want 2 services in 1 line

Thanks

CrunchPress

Hello Johan,

Our support staff works Monday to Friday 10 a.m to 8 p.m GMT +5 Usually we respond within 24 hours but it can take up to 48 hours. It depends on the number of tickets we receive. Also some tickets are forwarded to our development team for answers which increases the response time. If you refresh your ticket (by posting a new update), it will go to the end of queue, so please do not refresh tickets if you want a fast response.

Your ticket should have been answered by now, if not please share its ticket ID# so I can escalate it.

Thank you.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Russian Federation
pointplus Purchased

Welcome template uses a font “Open Sans”, but I can not connect Cyrillic, tell me how to do it?

Default-user
pointplus Purchased

also missing button “Crowd Funding”

CrunchPress

Hello,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket with your site URL and our support team will help you with these issues.

Thank you.

  • Has been a member for 0-1 years

I would like to ask if i can get some kind of receipt after I buy this template from this site. it’s very important for me.otherwise i can’t buy it.

thank you in advance.

CrunchPress

Hi dmkok,

Sure you will get a receipt on your amount deposit/purchase to themeforest.net.

Once you have made purchase please go to this link to download one, http://themeforest.net/invoices

Thank you.

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