207 comments found

Hello, my boss purchased this theme so I have to ask my question on here and can’t open a ticket on Crunchpress so please reply.

I am trying to change one of the footers, but it is automatically the same colour as the top bar with the social media icons.

However I found on line 370 in index.php there is a background-color: #303030 !important; containing all the footers.

I want the footers out of that line of code because I want the footers to be different colours. Can you please help me so I can delete the footers out of that code? I tried to FTP and cannot find the correct index.php file to delete the code..

Please help, thank you

claimpt Purchased

hello!

The dummy data doesn’t have the sliders to import? Can you please link to them so i can import to our website and edit the images please?

Thnaks! grat theme by the way.

claimpt
claimpt Purchased

and i cant upload an header image….where can i do that please. Another thing…the slider, the bx slider is not the same of the domeo right? did you use layer slider or rev slider? because the captions are not on the same size and the transitions of the bx slider are allways the same :|

am i missing something here?

another thing, my arrows are kinda cuted…they are not a perfect circle….some little bug maybe?

what can a i do about this?

an please, the header image….how can i edit it?

Thanks again

hi I recently uploaded this theme to my website. I am having issues with changing the header and title. When I login and go to the customization the changes show up but on the frontend it isn’t showing the changes. This issue is on both my test site and the official site. Any idea how to fix this? I have cleared the cache.

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

I notice your donate options don’t work, is this something you are adding in the future?

Thanks

JohnAilya
JohnAilya Author Team

Hello ecmweb,

The donate option is working fine.

If you have any technical issue then please open a ticket at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

Default-user

Hi, Your donate option just links to google.com, I don’t think people can donate there. We cant see where it is working, do you have any options for people to donate via paypal etc? I see crowdfunding stats but nothing about payments.

JohnAilya
JohnAilya Author Team

If you have any technical issue then please open a ticket at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Thanks

medireva Purchased

Hi the “drag & drop” crowdfunding is not present on my option home page

JohnAilya
JohnAilya Author Team

Hello medireva,

Crowd funding is a paid plugin. You have to purchase it separately in order to make its functionality to work.

The theme is made fully compatible with the crowd funding plugin.

Thanks.

Hello,

I cannot get the Image on the Featured Project slider to display. There is just the image alt tag displaying and a 1px border where the featured image should be.

Please help resolve this issue!

Thanks!

JohnAilya
JohnAilya Author Team

Greetings,

We provide all technical support through our ticket system at http://crunchpress.com/support It provides better tracking and help you receive a fast response.

Please open a ticket there our technical support team will help you out.

Thanks

iluhin Purchased

Hello!

I bought a theme. It’s too complicated, because they do not support the Russian language. I do not understand how to install it for example (demo content). You’re talking about multilanguage support. Where is it? I demand a refund or describe how to make a website 1: 1 as a demo!

JohnAilya
JohnAilya Author Team

Hello iluhin,

First of all, The theme supports multi language. You have to translate the files in order to change its language.

For the demo content please read the documentation. The demo content procedure is written there you can import the demo data 1 : 1 same.

If you find any difficulty you can open a ticket at http://crunchpress.com/support. Our dedicated support team will help you out.

Thanks

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