414 comments found

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Spain

Hi Nice theme!!! I uploaded via FTP to the Theme folder, but I cant see the NovaWorks menu. Hope you can Help me!

allforchefs

Problem solve!!!! Thanks

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
wilmamae Purchased

Hi, I would like to change the social media icons used in the block. What set are you using and how can I change them in the theme?

novaworks

You can go to CMS >> Static blocks and change blog ID block_contact_box

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
DearAlice Purchased

Hello again, just wanted to post my questions since it seems the comment page seems a better place to reach someone. I’m almost done setting up my site and am excited; just have a few more changes to make.

1. Is there a way to remove the image hover effect? I really like it, but the only way I can make it work is to exclude the main image, but then that removes the main image from my ebay listing templates using M2E Pro and the product view page. :(

2. If I can’t write captions to my revslider, do I need to change my permissions in my FTP somewhere? Which folder needs a permission adjustment, if so?

3. Not sure if it is just me, but my cart does not auto update and the images in my cart do not show up in the drop down menu when I mouse over it; it just appears empty.

If you need my FTP information I provided it in the Ticksy ticket. Sorry to bother you about it, I just wasn’t sure where to best get a hold of you.

novaworks

1. You can disable image hover effect in admin panel. Novaworks >> Settings

2. If you can’t upload image for slider caption you can go to media/revslidesshow and CHMOD thumb folder to 777.

3. Please give me FTP again. I will check it for you

Default-user
DearAlice Purchased

Okay, thanks! I can upload images but I can’t seem to change the text for the revslider. I will email you my FTP. :)

Default-user
DearAlice Purchased

I emailed the login information to the email address on your profile here in Themeforest. Did it get to you okay?

Default-user
DearAlice Purchased

Okay, wow. ALL of the issues I was having with this theme disappeared when I uploaded it to a Magento server running 1.7.0.0…. but all of my problems came BACK trying it with 1.7.0.2…. The theme on the latest version has broken cart functionality, the accordions can only be expanded once, and the quick view doesn’t work. Am I going to have to downgrade my entire Magento installation??

Default-user
DearAlice Purchased

BTW, I will gladly PAY you for an installation service or support if you can fix this for my latest version, it’s just that I can’t get a response to offer you payment. I know your time is valuable and you have a lot of support to offer a lot of people, but I am willing to pay you for your help. I don’t expect it for free by any means. Whenever you do contact me via ticket or email, please send me your rates.

Default-user
DearAlice Purchased

Nevermind, please disregard. Finally just paid someone to fix it.

novaworks

Sure. Please let me know if you need any help. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
ydb Purchased

Will I get a reply to tickets today or do I need to wait until next year?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
1webs Purchased

Hello! Fine theme – We chose it! :)
But faced a problem at creation of filters (price, color, brand and so forth).
By pressing the filter gives out a mistake. :(
Anchors in categories are included!
When I switch to theme default everything works perfectly.
In what there can be reason?
Please help to understand it very Important!
If more information I is necessary is ready to give URL and FTP.

novaworks

Can you please give me access to admin and FTP to check it. Thanks

Default-user
1webs Purchased

Thanks, this access to FTP and as URL are sent.

novaworks

it’s working now.

Default-user
1webs Purchased

Thank you very much!
Everything perfectly works! Hurrah!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
sofianeuk Purchased

Hello,

Can you please help me to fix the issue with theme as i sent you the FTP details more than 10 days ago and the website still displaying the error:

www.kilver-court.co.uk

Please help us resolve this issue, as i dont think we can use the theme if we face this kind of issues?

Thanks

Sofiane

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, why the twitter widget doesn’t work???!??

novaworks

You should go to Novaworks >> Settings and add api keys… to show twitter box.

Default-user

i add the account name like this

Your twitter account

my twitter account: https://twitter.com/IntimoPerfetto

Enter your twitter account to show Twitter box in bottom

where i need to put the api keys???

Default-user

This is what I see in novaworks >> settings

http://cl.ly/image/2d46213N0i0F
novaworks

You should go to https://dev.twitter.com/ create new app to get API key

Default-user

OK, i do this.

http://cl.ly/image/0Z3I2T3F0d1I

it’s correct? because the widget didn’t work.

look -> http://intimoperfetto.it

novaworks

You should update latest bearstore version to fix problem with twitter widget.

Default-user

what i have to do to update correctly the theme? if i update, i have problem with the website?

novaworks

Please read file changelog.txt and update files.

Default-user

i update it, but i have an error, LOOK PLEASE!!!

http://www.intimoperfetto.it/index.php
novaworks

I see twitter box now.

Default-user

yes, i solved it! can you update the themeforest details template when you update the theme? if you do it, themeforest send an email to us whit the new update of the theme… THANKS

novaworks

We have updated and sent mail about this update for all clients.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
johnny703 Purchased

I deleted my .less files by accident in configuration..I had a backup..and overwrote them on the ftp to in the presets/ folder..but my styles are still messed up and reset the cache.. Is there anyway to disable less files? I rather just use the styles.css ? this might be affecting my other storeview on a different theme…HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

novaworks

Please put back less files. Because we use it for theming.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I downloaded lastest version. How to update of the theme without lost my configs? The twitter widget not work in my version. I put the twitter url at: System->Settings->Novaworks Theme->Your twitter account and not work.

novaworks

You should go to https://dev.twitter.com/ create new app to get API key then go to Novaworks >> Settings put it. It’s should work

Default-user

Before, how to update of the theme without lost my configs? I downloaded lastest version of your theme.

novaworks

We will dont lost any data after update.

Default-user

How to update?

novaworks

Please read file changelog.txt and update file.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
JandJ1 Purchased

Hi,

Great theme BTW! I’m having a similar problem to sofianeuk’s post above…

When I click on a blog post or try to go to it from WordPress I get…Class fishpig_wordpress_block_sidebar_widget_yarpp not found and Use of undefined constant magento – assumed ‘magento’. I believe before you took FTP details and fixed it.

Many thanks

Jon

Default-user
JandJ1 Purchased

Any news please bearstore

Default-user
JandJ1 Purchased

also having this problem with the nextGen plugin Missing the call to wp_head() in your theme, contact the theme author

Default-user
JandJ1 Purchased

Please can you help with my problems above? I’ve been waiting 4 days and I see that you’ve replied below??

novaworks

I’ll update this problem in this week. Sorry about this.

Default-user
JandJ1 Purchased

Hi, if you could notify me as soon as you have made the update as I am keen to get my site live asap. thank you

Default-user
JandJ1 Purchased

Hi Novaworks, please send me an update, thanks Jon

Default-user
JandJ1 Purchased

Hi Novaworks, I sent my request for help 9 days ago, this is now urgent. Please reply.

Default-user
JandJ1 Purchased

Please reply

Default-user
JandJ1 Purchased

Please reply urgently I need to hand this project over to the client immediately. If we can’t fix this the theme then I’ll have to abandon it and buy a new theme. Thanks

Jon

novaworks

I’ll fix it now

Default-user
JandJ1 Purchased

ok do you need my admin details?

novaworks

Yes. Please give me FTP account also. I may forgot it.

Default-user
JandJ1 Purchased

Could you please send me your email?

Default-user
JandJ1 Purchased

Did you get our email?

Default-user
JandJ1 Purchased

Please update me on how your getting on?

Default-user
JandJ1 Purchased

i have now been waiting 12 days and have not been given hardly any responses, you are not communicating with. Please update me ASAP this project is massively delayed because your theme isn’t working.

Default-user
JandJ1 Purchased

Our site is now down, please update me

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
archymch Purchased

hi i recently bought the bear template, i can’t get the language switcher to show up, already installed 2 shop cart views, nothing shows up, please help

novaworks

Can you please give me access to admin. I’ll help you check it.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

hi, in Layered Navigation, the + and – signs are mistaken. The + sign should expand the list, while the – sign should collapse it

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Can you please tell me how to hide the categories in layered navigation (the browse by block) ? Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I’d like to use my typekit fonts for menu and headings- how do I disable the font selection so I can just add via css?

novaworks

You can add it in skin/frontend/novaworks/bearstore/css/presets/_custom.less

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Your template is not designed correctly for responsive set up. The website has padding on the left and the page pushes right off the right hand edge of the screen instead of having the correct padding on both sides and fitting within the viewport.

This happens when you reduce the size of the browser. You can also see the issue on ipads or iphones etc.

I would obviously like a refund for this reason so please tell me where to email my license certificate so you can see that i have paid and then we can sort out my money.

  • Bought between 10 and 49 items
  • Germany
  • Has been a member for 2-3 years

Hi, I want to reduce the size of the Facebook Box (Bottom). It´s to high. How to do this. One line of pictures woudl be OK.

Kind regards and thanks for this more than nice theme!

  • Bought between 1 and 9 items
  • Colombia
  • Exclusive Author
  • Has been a member for 2-3 years

Good morning, I have a problem with the installation of the template and we Trado to communicate with you from last week and so far we have received no response. Please can you give us some contact # or email where you meet our technical problem?

novaworks

What’s your problems?

  • Has been a member for 0-1 years

I’m getting the following errors in my system.log. This is with Magento 1.7.0.2:

ERR (3): Notice: Undefined variable: storeId

... in a wide variety of files. And …

ERR (3): Strict Notice: Non-static method NovaWorks_ThemeOptions_Helper_Filter::applyFilters() should not be called statically, assuming $this from incompatible context

... in a variety of locations.

Is there something wrong with my install?

Default-user

Hello? I need to get a response here. The customer purchased your theme and asked me to install it, but I’m getting the errors above. Can you help?

  • Has been a member for 0-1 years

Another issue: I can’t get the menu fonts to update consistently. I changed the font, cleared the cache on the LESS file, and a new font showed up, but now I can’t change it again no matter what I do.

Again this is on Magento 1.7.0.2.

Great theme, BTW!!! Everyone I show it to loves it!

Default-user

Here too. Thanks!

novaworks

Hi There,

Can you please give me access to admin?

- Dzung

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States

Why is my admin panel not saving changes ?? i bought thsi theme about a month ago , has it been a new apdate of this theme ? do i need to update ??? Thanks in advance ! awesome theme

novaworks

What’s you can’t change?

PRETORIANS

check my site now the easy slider1 its acting up . also how do i change to an image Background. Thanks for your fast reply

novaworks

you can go to in CMS >> Block and edit block ID: block-easy-slider-1

by
by
by
by
by
by