423 comments found

wilmamae Purchased

Hi, I would like to change the social media icons used in the block. What set are you using and how can I change them in the theme?

Novaworks

You can go to CMS >> Static blocks and change blog ID block_contact_box

DearAlice Purchased

Hello again, just wanted to post my questions since it seems the comment page seems a better place to reach someone. I’m almost done setting up my site and am excited; just have a few more changes to make.

1. Is there a way to remove the image hover effect? I really like it, but the only way I can make it work is to exclude the main image, but then that removes the main image from my ebay listing templates using M2E Pro and the product view page. :(

2. If I can’t write captions to my revslider, do I need to change my permissions in my FTP somewhere? Which folder needs a permission adjustment, if so?

3. Not sure if it is just me, but my cart does not auto update and the images in my cart do not show up in the drop down menu when I mouse over it; it just appears empty.

If you need my FTP information I provided it in the Ticksy ticket. Sorry to bother you about it, I just wasn’t sure where to best get a hold of you.

Default-user
DearAlice Purchased

BTW, I will gladly PAY you for an installation service or support if you can fix this for my latest version, it’s just that I can’t get a response to offer you payment. I know your time is valuable and you have a lot of support to offer a lot of people, but I am willing to pay you for your help. I don’t expect it for free by any means. Whenever you do contact me via ticket or email, please send me your rates.

Default-user
DearAlice Purchased

Nevermind, please disregard. Finally just paid someone to fix it.

Novaworks

Sure. Please let me know if you need any help. Thanks

ydb Purchased

Will I get a reply to tickets today or do I need to wait until next year?

1webs Purchased

Hello! Fine theme – We chose it! :)
But faced a problem at creation of filters (price, color, brand and so forth).
By pressing the filter gives out a mistake. :(
Anchors in categories are included!
When I switch to theme default everything works perfectly.
In what there can be reason?
Please help to understand it very Important!
If more information I is necessary is ready to give URL and FTP.

Default-user
1webs Purchased

Thanks, this access to FTP and as URL are sent.

Novaworks

it’s working now.

Default-user
1webs Purchased

Thank you very much!
Everything perfectly works! Hurrah!

sofianeuk Purchased

Hello,

Can you please help me to fix the issue with theme as i sent you the FTP details more than 10 days ago and the website still displaying the error:

www.kilver-court.co.uk

Please help us resolve this issue, as i dont think we can use the theme if we face this kind of issues?

Thanks

Sofiane

Hi, why the twitter widget doesn’t work???!??

Novaworks

I see twitter box now.

Default-user

yes, i solved it! can you update the themeforest details template when you update the theme? if you do it, themeforest send an email to us whit the new update of the theme… THANKS

Novaworks

We have updated and sent mail about this update for all clients.

johnny703 Purchased

I deleted my .less files by accident in configuration..I had a backup..and overwrote them on the ftp to in the presets/ folder..but my styles are still messed up and reset the cache.. Is there anyway to disable less files? I rather just use the styles.css ? this might be affecting my other storeview on a different theme…HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Novaworks

Please put back less files. Because we use it for theming.

I downloaded lastest version. How to update of the theme without lost my configs? The twitter widget not work in my version. I put the twitter url at: System->Settings->Novaworks Theme->Your twitter account and not work.

Novaworks

We will dont lost any data after update.

Default-user

How to update?

Novaworks

Please read file changelog.txt and update file.

JandJ1 Purchased

Hi,

Great theme BTW! I’m having a similar problem to sofianeuk’s post above…

When I click on a blog post or try to go to it from WordPress I get…Class fishpig_wordpress_block_sidebar_widget_yarpp not found and Use of undefined constant magento – assumed ‘magento’. I believe before you took FTP details and fixed it.

Many thanks

Jon

Default-user
JandJ1 Purchased

Please update me on how your getting on?

Default-user
JandJ1 Purchased

i have now been waiting 12 days and have not been given hardly any responses, you are not communicating with. Please update me ASAP this project is massively delayed because your theme isn’t working.

Default-user
JandJ1 Purchased

Our site is now down, please update me

archymch Purchased

hi i recently bought the bear template, i can’t get the language switcher to show up, already installed 2 shop cart views, nothing shows up, please help

Novaworks

Can you please give me access to admin. I’ll help you check it.

hi, in Layered Navigation, the + and – signs are mistaken. The + sign should expand the list, while the – sign should collapse it

Can you please tell me how to hide the categories in layered navigation (the browse by block) ? Thanks

doyley3 Purchased

Hi, I’d like to use my typekit fonts for menu and headings- how do I disable the font selection so I can just add via css?

Novaworks

You can add it in skin/frontend/novaworks/bearstore/css/presets/_custom.less

Your template is not designed correctly for responsive set up. The website has padding on the left and the page pushes right off the right hand edge of the screen instead of having the correct padding on both sides and fitting within the viewport.

This happens when you reduce the size of the browser. You can also see the issue on ipads or iphones etc.

I would obviously like a refund for this reason so please tell me where to email my license certificate so you can see that i have paid and then we can sort out my money.

Hi, I want to reduce the size of the Facebook Box (Bottom). It´s to high. How to do this. One line of pictures woudl be OK.

Kind regards and thanks for this more than nice theme!

PUBLITAL Purchased

Good morning, I have a problem with the installation of the template and we Trado to communicate with you from last week and so far we have received no response. Please can you give us some contact # or email where you meet our technical problem?

Novaworks

What’s your problems?

I’m getting the following errors in my system.log. This is with Magento 1.7.0.2:

ERR (3): Notice: Undefined variable: storeId

... in a wide variety of files. And …

ERR (3): Strict Notice: Non-static method NovaWorks_ThemeOptions_Helper_Filter::applyFilters() should not be called statically, assuming $this from incompatible context

... in a variety of locations.

Is there something wrong with my install?

Default-user

Hello? I need to get a response here. The customer purchased your theme and asked me to install it, but I’m getting the errors above. Can you help?

Another issue: I can’t get the menu fonts to update consistently. I changed the font, cleared the cache on the LESS file, and a new font showed up, but now I can’t change it again no matter what I do.

Again this is on Magento 1.7.0.2.

Great theme, BTW!!! Everyone I show it to loves it!

Default-user

Here too. Thanks!

Novaworks

Hi There,

Can you please give me access to admin?

- Dzung

Why is my admin panel not saving changes ?? i bought thsi theme about a month ago , has it been a new apdate of this theme ? do i need to update ??? Thanks in advance ! awesome theme

Novaworks

What’s you can’t change?

PRETORIANS

check my site now the easy slider1 its acting up . also how do i change to an image Background. Thanks for your fast reply

Novaworks

you can go to in CMS >> Block and edit block ID: block-easy-slider-1

Twitter is completely installed and the tweets show up, but when a link in a tweet is clicked the URL to the tweet isn´t correct. How to solve this? Please tell me what to change. Thanks for helping

Novaworks

We will fix it soon.

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