427 comments found

Still waiting for you help please!

http://novaworks.ticksy.com/ticket/171866
Novaworks

I have translated for you. You can go to app/locale/it_IT/Mage_Checkout.csv and change translate.

Default-user

I love you :) All the best!

I created this ticket:

http://novaworks.ticksy.com/ticket/174412

and im posting here also because i saw that many tickets do not have a reply. Hope you can help

Hi, there.. It’s really frustrating and urgent!

We have bought this theme and it worked well until we updated magneto 1.8.0.0.. In dashboard under Novaworks, it is completely empty and all function disappeared.

And when i tried to check out, its only up to 4th – Shipping Method, then it doesn’t let me go ahead with ‘Payment method’ and ‘Order review’ . Can you please help me out asap?

Sarah www.celebrityfashionlookbook.com

paox_m Purchased

hi, i can’t change the cart icon, can you help me? i would love to have a cart icon instead of your bag icon. i already tried editing row 1246 of your style.css, but it doesn’t work, do you have any suggestion? best regards Mattia

Hi,

How can I disable Recaptcha? It’s giving me a error Fatal error: Call to a member function setFormAction() on a non-object in /var/www/fbbeauty/app/code/community/Fontis/Recaptcha/controllers/ContactsController.php on line 32

on all websites on my Magento, even when they’re not using this theme.

Thanks!

Novaworks

You can go to app/etc/modules/Fontis_Recaptcha.xml and change <active>true</active> to <active>false</active>

Default-user

Yes! Worked perfectly! Thanks a lot for the quick response!

Novaworks

Hi There

If you have any problems please contact me again.

If you happy with my theme. We appreciate if you can give me stars in http://themeforest.net/downloads

- Dzung

Hello, I have installed this nice theme, but I need to modified the product page. How can I add the new tab “Review” after “Additional Information” or “Tags”? Thank You very much! Igor

Novaworks

Hi There

You can follow http://ken.edmonds-commerce.co.uk/magento/add-review-tab-in-magento-product-page/

Or search others solutions in google.

- Dzung

zentralweb

Thank You very much!

Hey you have a bad support system, I make a question 21 days ago and i never obtain an answer by yourself, I have trouble with one page checkout, don’t display de option in right side, only titles but the user need change their information in any time. i need to know what to do, another installation? is it a problem with 1.8 magento version? theme update?

I really hope an answer this time. Thanks

Demo install shows blank.. what is the solution.. i see many people with same issues.

Hi,

After creating an account as a customer, i am not able to log in again after logging out. Please see to this and hope to get a reply asap.

Thank you!

Novaworks

Hi There

Please download Bearstore latest update to resolve your problems?

- Dzung

Default-user

I did many changes to the theme therefore updating it may not be the solution. Is there any other way you are able to see into this problem?

Thanks.

Novaworks

You can read in Theme description about changelog.

Hey Novaworks, You don’t answer your tickets on the forum?

http://novaworks.ticksy.com/ticket/183481

My client login form, in checkout page not working. Please, give a position asap.

Regards

vyaa

HELLOOO, Why you don’t answer me? What kind of support? I reaaly tried to solve this since begin of the year. I opened several tickect here and Themeforest. And nobody answer me.

Your theme has a problem on login form on chackout page, i change the theme and this login form works very well. So, please check this bug for me! I send all datas on the messagem before.

Regards

Novaworks

It resolved. Sorry for late.

vyaa

Thank you Dzung

Dear Novaworks,

We have a problem with the icons in google chrome. In internet explorer and firefox it works perfectly. Also your demo store seems to have the problem. http://themeforest.net/item/bearstore-responsive-magento-theme/full_screen_preview/4581083 Can you please have a look, and update us with the results?

Kind Regards

Network-IT

Default-user

Icons are the shopping card, the magnifying glass, free shipping, promotions and top seller

Novaworks

Hi There

It’s working fine with me. It may slow to display. Please check your internet connection.

- Dzung

Default-user
Thanks for the quick reply, seems to be that it is a known issue for Windows 8 and Windows 8.1 since chrome v32 The workarround is also in the link below https://github.com/fontello/fontello/issues/255

Hello.

Is this a Wordpress theme? I’m not familiar with Magento, and have no interest in learning about it at this point.

I’m looking for a retail/fashion Wordpress theme with Woocommerce.

Thanks – Peter.

Novaworks

Hi There

We support in ticket system. So some issues resolved. I didn’t reply in Themeforest comment.

Now Our theme just support 3 widget place. But I can help you change it to 4.

- Dzung

petermcneice

Ok, thanks, appreciate it. I would definitely want a 4th widget there on the home page. So if the client wants to go ahead with the theme, I’ll contact you via a support ticket. Cheers!

Novaworks

Ok. Please open ticket when you need help.

Hello, in my products details, there is an issue of the configuration product displaying the simple product thumbnails and in tiny size. Can you let me know how i can disable it from showing?

Thank you.

http://brigadel.nextmp.net/index.php/women/all-things-fabulous-track-shorts.html
Novaworks

Hi There

You can go to app/design/frontend/novaworks/bearstore/template/novaworks/imagezoom/media.phtml and remove :
<?php if (isset($_childProducts) && count($_childProducts) > 0):?>
        <?php $cnt = 0; ?>
        <?php foreach ($img_arr as $img): ?>
        
  • <?php echo $img['label'] ?>
  • <?php $cnt++; ?> <?php endforeach; ?> <?php endif; ?>

    - Dzung

    Hi,

    I’m having problems with Javascript and I think is because I’m running my website in https. For example add to the whislist is not working. Can you help me, please?

    thanks!

    Hello there, I have one request for the upcoming update and that you add RTL support. I’m sure you know this is an easy feature that you could add, it would mean a lot to us RTL language speakers. I beg you please please add RTL support. thank you

    HELLOOO, Why you don’t answer me? What kind of support? I reaaly tried to solve this since begin of the year. I opened several tickect here and Themeforest. And nobody answer me.

    Your theme has a problem on login form on chackout page, i change the theme and this login form works very well. So, please check this bug for me! I send all datas on the messagem before.

    Ticket #183481

    Regards

    Novaworks

    It resolved. Sorry for late.

    vyaa

    Thank you Dzung

    Hello, just posted TICKET ID: 109 about Customer login problem. I see others have same issue. I ‘ve provided ftp and login info.

    Thank you.. we need to launch tomorrow. :( just found the problem

    Chih

    Novaworks
    Please download Bearstore latest version and update this files
    Update : app/design/frontend/novaworks/bearstore/template/customer/form/login.phtml
    Update : app/design/frontend/novaworks/bearstore/template/checkout/onepage/login.phtml
    Update : app/design/frontend/novaworks/bearstore/template/novaworks/facebookconnect/login.phtml
    Update : app/design/frontend/novaworks/bearstore/template/novaworks/facebookconnect/checkoutlogin.phtml
    
    Default-user

    Hello, i will try… are there other updates that i should try to update that you’ve fixed?

    Novaworks

    You can see in Theme Description about update change log.

    hello i setup the twitter feed and getting error on home page.

    http://surfmonk.com/magento/

    I create twitter app with read/write and also allow for login checked.

    What am i missing?

    Please advise.

    Novaworks

    Hi There

    Did you try clear all cache?

    - Dzung

    Default-user

    they just did that and it works now .. thnx again. I have so many questions.. what is best to address them with you.. :)

    Novaworks

    Hi There

    You can go to http://novaworks.net/forum-home/ and open ticket for your questions.

    - Dzung

    Hello,, Dzung, so far, great support on the theme.. i’m almost there.. I have one minor questions regard to the shopping cart and search icon. Currently, they are not aligned.. can you please let me know how i can address it. Where in the CSS can i adjust it…

    Thank you

    http://surfmonk.com/magento/

    HI,

    The slider ‘Easy slider 1’ doesn’t seem to work on Chrome and Safari but it is working fine on Firefox. Please see to this and hope to get a reply.

    Thank you!

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