480 comments found

hi, i moved the site to other server, and now for some reason the css is not reading like before, it reads from custom.css part of the stuff he wants, but now the cach is working so like said for some things he notice and some is not changing even if its on custom.css

so first of all from where the cach takes is css i mean where is the default css file that the cach copy from?

and second, how can i disable the cach thing and make it read from custom css only!

thanks :)

bdthemes

are you use any caching plugin? if yes so please disable it first. if you add any css in your custom.css so it’s automatically work if not work so please send a support ticket with ftp access so we can look there.

I just want to Thank the support techs that helped me by installing the demo portion. Great service.

bdthemes

Welcome :)

Where do you choose to make the slider show? It was fixed and then when I tried to update to Version 3(which I do not want to do anymore), the slider disappeared.

bdthemes

i think some how slider widget was disappear from slider widget position, just go to your widgets and add the slider in slider widget position so it will working fine.

I cannot get image galleries to work. http://foxylashboutique.com
bdthemes

i think your problem solved.

hi, im trying to find from where inline css is generated like in services or blog items that called isotope-item vc_span6 grid-cat-100

its adding this line: style=”position: absolute; left: 0px; top: 0px; transform: translate3d(0px, 0px, 0px);”

and i need to chagne the left to right, my site is in rtl language tnx!

bdthemes

please send a support ticket with snapshot so my support team will help you.

hi, its possible to add custom fields from the “service information” like price for example near the title of the service?

bdthemes

can you send a support ticket with admin access so support team will take a look what happen there?

Default-user

yes, but nothing happend, i just disable thumbs and put only text but want to add the price and duration i just need simple php shortcode and in what php file put it, that simple. why send ticket everytime? ( i have tickets that didnt been answerd and i have clients its just take to much time to use the ticket system)

bdthemes

hello, i think you need to look there: http://docs.bdthemes.com/hOSD6 here the details usage of service plugin.

Hi. I purchased your template months ago. Since I updated wordpress I am having problems uploading images to the slider on the main page. What can I do? Can I upload image manually by going to the widget code? Here is the site if you want to take a look at it: http://www.radiovisionministeriosunidos.net/

bdthemes

download the latest version of widgetkit from: http://yootheme.com/widgetkit/downloads/load?id=379&token=603432d3&format=raw

or use layer or revolution slider instead of widgetkit slider.

Default-user

Thank you. Problem Solved

good night

I would install the complete template in any way and sold it. I could not install all applications. how should I do? website link I’m doing www.sessiperfumes.com.br/novo if you have a complete manual to help or if you guys can do the installation.

has some plugins that I’m not consegundo install Services, ShowBiz, Team, Envato WordPress Toolkit, WPBakery Visual Composer.

appreciate the attention

Default-user

I need to support my project continumar

bdthemes

hi, sorry for late reply, please send a support ticket with admin and ftp access so my support team will install it for you.

Default-user

Thanks a lot I have already sent the Ticket ID: RAQ-249-58887

its possible to assign a service or service category to a simple wordpress page? i have 5 pages that contain one or more service items from service categories inside and when i enter a service, in the url and the breadcrumb its just give me the wrong links, lets say i have a page called “spa packages” when someone choose a package i want the breadcrumb will show the page before… that the user could go back to the page of the “spa packages”

thanks..

bdthemes

you need to generate a shortcode from service plugin, then you can use that to anywhere. yes breadcrumb has some problem about service plugin it’s better if you hide it now. i try to fix the problem.

Default-user

i didnt understand how i can fix it with genereate shortcode? and its problem must be solved, its cant be that simple navigation between services will be that simple

good day asked an assist to adjust the template was made ??and the site was more fighting and did not like the original so I made another install more also not correct template and spent another request Ticket # 150-25495 peopl MSE-urgent help so that I can continue my project.

bdthemes

hope your ticket was answered :)

must say very disappointed from the “support” almost every bug or things that need logically work are “not working well and make problems” or “needed custom changes”, and that when they are answered… that take much time but thats i can understand, but not giving solution to simple problems.. thats dissapointing

Kyode Purchased

How do I move the menu bar?

Default-user
Kyode Purchased

I want to move it down its displaying at the top right

Default-user
Kyode Purchased

????

bdthemes

Hi, can you share your site link and access via support system so i can check your site.

Hi, Where do you choose to make the slider show?

bdthemes

Please add your slider in Slider widget position, so your slider will be show correctly. if you need more help so please send a support ticket with admin access.

19ninety Purchased

If I install this latest update, will I have to re-apply all the customisations I’ve made to the theme?

bdthemes

i don’t know what customization you did, but it’s better if you update only framework. make sure you have a backup before update.

Maansy Purchased
menu is not showing no matter what i do and how i set it. http://thebeautynow.com
bdthemes

Contact with our support team, they can help you.

Hi, I created a services page, but only 15 products are showing (from one category). The other categories are empty. There should be in total more than 30 products. What could cause this problem? Please see my page: http://www.laurenz.nl/wp/?page_id=666.

Many thanks.

bdthemes

please check your post limit, when you generate service shortcode just increase the limit.

Default-user

Thank you! Where exactly can I do this?

bdthemes

Please look at documentation or our docs site. http://docs.bdthemes.com

Great Theme!!!

I am installing for a client, wanted to know how to change the “Powered by Warp Theme Framework” footer

Cheers Matt

bdthemes

Thanks, please look there: http://docs.bdthemes.com/LbZX0

I just review your demo in Firefox and it’s messed up. I wonder if I buy your theme I will have the same issues. For example services page images (thumbs) are all over the screen, etc.

bdthemes

Hi, thanks for your feedback. actually it’s visual composer issue we fix it soon.

Hi, Guys I’ve encountered this issue while I was trying to upload this file. Sorry, there has been an error. This does not appear to be a WXR file, missing/invalid WXR version number

Attachment(s) config.xml theme.xml

bdthemes

I think you trying wrong zip file, did you extract the main zip package? please send a support ticket so my support team will install it for you.

Default-user

I have purchased other products and don’t have this problem. As for right now I would just want a refund, unless there is a new .xml file to upload. Thanks

bdthemes

Hi if you clarify us about your installation so we can help you. if you want demo like look so you need to install quick start package. please send a support ticket (http://theme-help.com/index.php?/Tickets/Submit) with details so my support team will take care about your problem.

NOTE: if you want refund so you need send a support ticket to envato (https://help.market.envato.com/) so they can refund your money, we can’t do that sorry for this reason.

evimflor Purchased

Hi. I purchase your time over a year ago and now some of the pages are not working. I don’t know if it’s because of the wordpress update or maybe another bug. Some of the pages shows error: “Parse error: syntax error, unexpected ’<’ in /hermes/walnaweb01a/b1620/moo.radiovisionministeri/public_html/wordpress/wp-content/themes/bd_beauty/index.php on line 15”

Here is the site if you want to take a look at it: http://www.radiovisionministeriosunidos.net/mision

bdthemes

Hello, can you send us your ftp access so we can check what happen there? you can make a support ticket via: http://theme-help.com/index.php?/Tickets/Submit

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