An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by bdthemes
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
Is that possible to setup my site like demo site?
Yes why not? because it’s include a clone package that you can install it in a minute. if you need help then contact with me i will setup it for you
Is the template support to tablet and mobile device?
Sure it’s a Responsive Design that’s why it’s fit to all devices.
Stylesheet is Missing?
You maybe install/upload the theme in wrong place
it should wp_content/themes/BeautySalon/[theme files and folder]
NOT wp_content/themes/BeautySalon/BeautySalon/[theme files and folder]
I want learn how to manage all about beauty salon template
Here you find all beauty salon related tutorial: http://www.bdtheme.com/index.php/forum/12-beauty-salon-responsive-wordpress-template
I can’t setup your template. Can you setup the template for me?
Yes i can help you to setup template like demo site. I always try to help my clients for see happy face
absolutely free template setup like demo site for my clients, just bought the template and contact with meor follow the video tutorial: http://www.bdtheme.com/index.php/forum/12-beauty-salon-responsive-wordpress-template/198-how-to-setup-beauty-salon-clone-package
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.