78 comments found

mainoko Purchased
http://www.themeskingdom.com/account/support/submit-a-support-ticket/ http://www.themeskingdom.com/themes/beautypress/

URL of the page or support has been changed? I can not find the support page of beautypress. Please give me a direct URL.

themeskingdom

Hello,

Here are the instructions how to submit official support ticket:

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi, I just bought this tmeplate. It’s awsome and have all that I need. Just a question. I need to delete the “Appointment for” field on the reservation form. I try to delete on the php file but if I did that, the form in sendend without validation of empty fields.

Please can you help me?

Many thanks and great job!

themeskingdom

Hello,

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

jbistagne

Done! Many thanks!

Will you be updating the theme to work with WP 3.8?

themeskingdom

Hello,

“Beautypress” theme is fully compatible with Wordpress 3.8.1 . All our themes are fully tested and compatible with the latest Wordpress release.

Thank you,
- Djordje

Default-user

Hi Djordje.

Thank you for the quick reply.

Hi! I bought your theme, set up the page without any problems and the site was working fine for a week. Today I went back to check up on it and the homepage (and every other page) was completely blank. Meaning it displayed only white space and nothing else. I can access WP admin normally but eventhough the theme is activated it appears all of its functions (menu options) are missing. After enabling debug mode in WP the homepage displayed this message: Fatal error: Call to undefined function get_theme_option() in /home/zenskaze/public_html/wp-content/themes/beautypress/header.php on line 53

Can you please help me set the page back up again? Thank you, m

themeskingdom

Hello,

Support for all Themes Kingdom themes is handled through the Themes Kingdom support system, if you’d like to open a new ticket over there and Themes Kingdom support team will take a look at your issue :)

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi, I have a pre-purchase question: can I add previous and next buttons to the blog posts with relative ease? I’m familiar with customizing css –I just know there’s a learning curve to every theme. Thanks!

themeskingdom

Hi,

If you decide to purchase the theme I will be happy to give you the snippet that will add this option in the single blog. You will only need to adjust CSS to suit your needs. Also if you are uncomfortable with editing the code our support agents will be happy to do that for you :)

Best regards, Bojan

Just purchased – I hate this beauty press theme and want my money back!!! States that its easy to used for a newbie but it totally is not!! I got more functionality out of a free theme- it has no tutorial, you have to pretty pay for support!! Seriously have spent two whole days and have gotten nowhere..

LeChaune Blagrove shawn@beautyonthegonyc.com//
themeskingdom

Hi Shawn,

Documentation for “Beautypress” theme is available both in offline and online mode.
Offline documentation is located in directory ‘documentation’ inside original zip package from ThemeForest.
Online documentation is available at: http://www.themeskingdom.com/docs/beautypress

Since you have purchased theme on Theme Forest, you have FREE access to our support system. Please follow the instructions in order to create support account:

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Could you also give please the demo data for Revolution Slider?

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Pre purchase question: Is this theme compatible with Woo commerce?

themeskingdom

Hello,

Unfortunately we didn’t test our theme with WooCommerce, so I can not guarantee you that everything will work flawlessly.

If you need theme that is compatible with WooCommerce you can take a look at our “Immensely” theme: http://themeforest.net/item/immensely-responsive-multipurpose-theme/6481677

Thank you,
- Djordje

Pre Purchase questions:

1- Is it compatible with Wordpress 3.9 and upcoming updates? 2- Is there a way to see or know how many colors can be chosen for customizing the theme in the theme admin? The reason i ask is because my skills in wordpress-CSS are very limited and my client has a specific logo and color which need to match with the theme. If not, is there an easy way to change for the color you want?

thanks

thanks

themeskingdom

Hello,

1. Currently there is an issue with shortcodes plugin running on WordPress, meaning shortcodes do work but they need to be added manually. We are currently working on update for all themes to fix this issue.

2. Most of the theme colors can be change directly from admin section, you can see all the options in this screenshot http://screencast.com/t/vlNZGvr981. However if you need any additional help with the color changes our support team will be happy to help :)

Kind Regards, Pedja

Hello,

I just bought this theme, there is no .xml file for the content included in download,

the documentation sends to http://www.themeskingdom.com/wp-login.php

i dont have a login for, cant use my themeforest login nor can i signup…

i need the .xml demo content for this theme, please email it to me at

antriksh[@]pryme.in

thanks a lot in advance…peace

Default-user

Hi Djordje,

Can you please tell me where have you sent the Xml file, i cant find it in my email nor can i see it anywhere in the themeskingdom dashboard, also i checked the ticket status, it shows pending…

can you please send me the file on my official account associated email address…thanks

Default-user

Hi, i found the demo content file, is it important to have the WP installation on WordPress 3.6. or can i also use this theme on WordPress 3.9 ?

themeskingdom

Hello,

“Beautypress” theme is compatible with Wordpress 3.9 . There is small issue with shortcodes, but update for this is coming during next week.

For solution, please contact us using ticketing system.

Thank you,
- Djordje

Hi, i would like to change the language to portuguese. Is that possible?

themeskingdom

Hello,

Here are the instructions how to translate the theme: http://www.themeskingdom.com/knowledge-base/how-to-translate-the-theme/

Thank you,
- Djordje

hi, wanted to know if it is possible to intergrate woocommerce with this theme?

themeskingdom

Hello,

We didn’t test WooCommerce with “Beautypress” theme. It should work correctly, but you will probably need to manually customize styles, pages, etc.

Thank you,
- Djordje

how do we change the font size from the editor? This theme will not allow TINYMCE ADVANCED to be installed. how do we get a drop down menu with ability to change font size. We do not want to change the heading, we want to keep as paragraph, and have ability to change font size from WYSIWYG editor.

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi,

I just purchased this theme, and for some reason, I cant have the slider images to look as clean and crisp like your demo. I tried to download the Demo files from XML but I keep on getting an error message.

Can you please tell me how to set up the slidder in order to have perfect resolution like your demo?

I have the Image at 960*500 and I have the Grid Settings at the same size…but the images still do not display properly. What do I need to do?

Here is a Preview: http://haitibridalexpo.com/fr/

Thanks a lot

themeskingdom

Hello,

Please submit official support ticket.

To register support account please follow these easy steps:

Find your ThemeForest purchase code/licence key

Create an FREE Account

Theme support is offered to verified customers by support system only.

Thank you,
- Djordje

Hi there,

Nice theme! It may be interesting for one of my clients. I have a few pre-purchase questions:

  1. Can the colors easily be changed via admin / theme options or does it require hard coding?
  2. Does the theme work with standard WP gallery? I mean opening the images in lightbox, with click through by hand resp. slideshow start & stop?
  3. Regarding the reservations. Does the reservations form work through an e-mail only or is it a full operating system with bookings in the admin? How is the appointment form built? With some plugin and, if so, which (ie. CF7)? Can the fields in this appointment form easily be changed via admin, or does it require hard coding?

Thanks for your quick reply!

Regards, Monique

themeskingdom

Hi Monique,

Here are the answers on your questions:
1. Q: Can the colors easily be changed via admin / theme options or does it require hard coding?
A: Most of the colors can be changed from theme customization panel and from services panel. Some minor colors must be changed through CSS.

2. Q:Does the theme work with standard WP gallery? I mean opening the images in lightbox, with click through by hand resp. slideshow start & stop?
A: You can create standard WordPress gallery, but navigation is not available.

3. Q:Regarding the reservations. Does the reservations form work through an e-mail only or is it a full operating system with bookings in the admin? How is the appointment form built? With some plugin and, if so, which (ie. CF7)? Can the fields in this appointment form easily be changed via admin, or does it require hard coding?
A: Reservation form is pre-made, and changing fields will require some coding. After user submits reservation, email with reservation details is sent to WordPress admin email (or custom email).

After purchase you will get access to our support system and our support agents will help you to setup and modify theme.

Thank you,
- Djordje

Default-user

Thanks Djordje, I will discuss ith my client.

Hi. I am interested to purchase this item..

However, I’ve noticed that “team member” section of your homepage does not support slide..

I have tried on iPhone 4S. I can’t slide to next team member.. and the arrow button isn’t working.

If there is anything that I need to configure.. please let me know..

if it is a bug can you please tell me when is it going to be updated?

themeskingdom

Hello,

Our demo website is not running the latest version of the theme. However, we are aware of this bug and it’s submitted to our developers. They will release fix for this issue, together with other patches. Unfortunately I can not provide you exact date.

Thank you,
- Djordje

mwepfer Purchased

HI, i used it for my site and worked perfectly.

check at: http://www.vanesaforte.com.ar

themeskingdom

Hi,

Its always nice to hear positive feedback from a satisfied customer.

Thank you, Bojan

Bellage Purchased

Hello, Many thanks your support. I’m perfectly satisfy!!!!! Many thanks, Naoko

themeskingdom

Hello,

I’m glad to hear that you are satisfied with our services. :)

Thank you,
- Djordje

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