92 comments found

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

I purchased your theme but having huge issues, theme is giving errors and not working even correctly on pages where it is not giving error like product details page, it totally looks like broken. My ticket id is: 128022 Website: http://serenacollections.com/

dedalx

Don’t dublicate your questions if you already submit ticket. Wait for answer in ticket system.

Default-user

So I installed your theme, and it is actually displaying on my website but I am getting error on new products block and also product details page is broken (it’s layout is coming out on sidebar) and when you excuse yourself claiming I need to install mbstring php extension (I have successfully installed MT themes and EM themes which works like a charm without mbstring requirement) so I cannot get refund despite you know that my website is not using theme and if mbstring was such important why you didn’t mention that in theme details? Totally disappointed!

dedalx

mbstring installed on 99% of normal web servers and shared hostings and its required for this theme. Sorry, but this is not our problem that you can’t install it for any reason. Use another hosting to install theme.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there, any update as yet for the log out error with Magento 8.0? That shows log out progress?

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years

One of my clients got this template and got a problem with the look on the product page when using “Configurable product”. It does not look the same as when you use “Simple product”, thats looks perfect.

Seems the “Configurable product” gets another layout.

Any quick fix for this?

dedalx

Technical support

Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.

Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

It is showing error when I click on buy now/add to cart on product page. Please help me to get out of it. It happens only in Internet explorer.

Urgent help needed. website name: http://www.a1cityflowers.in/

Default-user

ticket : 468440

dedalx

Don’t repeat your questions if you already sent ticket. This will not speed-up answer from support team. Support team does not work on holidays.

Default-user

I m still waiting for a solution – waiting for your reply

Default-user

I did not get any solution of this

dedalx

I repeat second time – don’t write any questions here. Your ticket answered days ago, check all answers in ticket system, not here.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I have a multi store set up in a single opencart instalation. is it possible to install this theme multiple times so that i can have a seperate control panel for each of my stores?

dedalx

You can use theme for multistore but you can’t have different admin panel settings for each multistore site.

dedalx

You can use theme for multistore but you can’t have different admin panel settings for each multistore site.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, is it compatible with enterprise?

dedalx

No this theme for Community edition

  • Has been a member for 0-1 years

Very nice temp!

I would like buy this theme but I will use this slider creator http://magentoslider.com/ (drag and drop is easy for me, I’m not technical guy).

They say it is compatible with all template. But if any bug your company will do support for me or I must ask the module company? Just wonder who will do support me?

Thanks.

dedalx

Hi, we not provide support for not our modules. Of course your slider company will support you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • Thailand

Hi, this license 80$ include affiliate marketing right? , no need to pay more? thank you.

dedalx

Hi, what is “affiliate marketing rights”? Regular license include usage for this theme on your own ONE site/domain. For every new domain/site you need to purchase additional license.

  • Has been a member for 0-1 years

does your template have an option for product colors? I sell brushes and they comes in different colors and I’d want the user to select the color they wants without having to view a different product.

dedalx

Hi, Magento support product attributes and if you want to have different photos for different attributes on the same product you can use Magento extensions to add this feature (Magento have a lot of this extensions, most of all is FREE). You can check extensions here http://www.magentocommerce.com/magento-connect/

Default-user

ok great. Thanks for the quick response!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

When/can we expect an update for Magento CE 1.9?

dedalx

We are working on update. You will see news on our site when theme will be updated.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, We have bouth this template and can tell you i like it. Biut I have found and issue for now… Sliders are not working on firefox. The run fine on other browsers, but not on firefox. The script which is breaking is : jquery.slider.js

It’s something related to the way of passing an event (or not pssing it) to a function.

I wonder if you have access to a newer version of the script , that seems can be found in iosSlider – http://iosscripts.com/iosslider-jquery-horizontal-slider-for-iphone-ipad-safari/

Well for now it’s not working. Also in the demo webpaga is not working on FIrefox http://themes.dedalx.com/?theme=mgbs

We need a fix…

dedalx

Slider does not have any problems in Firefox. This is your local PC problem. This theme used on 500+ websites of our clients, and not one get issue with Firefox before. We just checked site with latest Firefox release and its work fine.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 0-1 years
  • Referred between 1 and 9 users

Hi.

I love this theme!! Is there a WordPress version available or is there a way to get this in WordPress?

dedalx

Hi, this theme will be released for WordPress in 1-2 months.

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