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I was going to use support but this is a matter that concerns everyone who has bought this I think so I’m posting it here. Hope you don’t mind.
Can you please offer a solution to this problem please.
If your already purchased our theme and you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.
Technical support working time: 10:00 – 20:00 GMT+3, Working days only (Mon – Fri)
The issue is that you advertise this as being compatible with Chrome. But I’ve just come across the above which DOES NOT WORK in the latest version of Chrome. So this effects everybody who has bought this product.
I don’t think this is an individual problem, no?
Use ticket system to report your problems. We don’t offer support in comments.
Forgive that I write here, but I can’t send a question through your system of support.
Several months ago I bought your theme of “Beautyshop” for opencart. Unfortunately, just now it became clear that it has certain problems in the opera browser. In particular, it is impossible to enter a private office (occurs nothing after data input), and also upon goods purchase it isn’t reflected in a basket (an empty basket). Please, help to correct it. Thanks in advance! My site: imageelegant.com
We offer support only in ticket system, submit your questions to ticket system. If you can’t login to system because you have a lot of opened tickets use your existing ticket to add your new questions.
2) can we set the product’s size and it’s color options?
well first of all your theme is awesome, we are glad to know that we want to purchase your theme, but we have some questions and that is : 1) is that we can change theme color's ?
1) Yes, you can manage theme colors from admin panel 2) Yes, OpenCart support different product attributes
is it possible to install extension with vQmod for this theme?
I have purchase this extension (http://www.opencart.com/index.php?route=extension/extension/info&extension_id=11730) and struggling to install this to the theme. Please advice.
You can use vqmod extensions, but many of it works with default theme only.
Is this theme compatible with multi sites? And is it possible to set different colors for each site?
You can use this theme for multistore, but you can’t have different theme settings for different stores. Also you need to order additional regular licence for every store on your multistore.
Olá! Preciso da versão atualizada opencart 184.108.40.206. Como proceder? O download não esta disponível na minha conta criada no momento da compra (bethvirtual). Obrigada
Hi, speak english please. This theme compatible with 220.127.116.11
Download available on purchase made in 07/13 has not the folder from version 18.104.22.168 As 1.5.5. How to obtain the update. There is nothing available in my account on Envato. Thank you. Beth
Use folder 1.5.5 for 1.5.6
Thank you. Beth
Hello! How do I extend the footer to make it the same way as the top where aprece homepage, wish list. Could you give this advice? In the same way that the bottom of this site here, for example. Thank you! Beth
Thanks for your purchase! If you have some technical questions or need technical support check our FAQ page first (maybe your question already answered). If you don’t find answer you can submit ticket in our Support System: http://support.any-themes.com/.
Please do not answer that you need help again in item comments – you question will not be answered, we offer support in ticket system only.
I just installed your theme; however, my product page is missing the social sharing portion. I didn’t see anything in the documentation concerning this and didn’t see anything to enable/disable in the theme panel. Any help would be appreciated.
I have enabled responsive layout option but unable to see category menu and custom menu in mobile version. Please help?
I’m trying to send a support ticket but I get the error: “You’ve reached the maximum open tickets allowed.”
But I don’t think I have any other ticket open. I’ve only ever sent one before and that was months ago.
Please help so I can send you my problem
Hi, use your existing ticket number to append your questions. We must know all your existing messages history.
I don’t know my existing ticket number (deleted the email that came with it) and I can’t access it via your website without ticket number. What to do? :s
Provide your email I will say your ticket ID
I closed your existing tickets, so I think you can post new ticket now. Your old ticket ID is 705983.
I was wandering how i can make 3 level menu?
Can i show sub category on the subcategoy in the left column sidebar?
Hi, you can use OpenCart mega menu extensions for this.
Hi This is nice theme, But I encountered some problem while installing it. For testing purpose first I tried to install this on my localhost. I went through your documentation.
After Step 4, in Step 5 i have to select the beautyshop theme as my theme from (Settings > Your Store > EDIT > Store )
Untill Step 4 everything went fine, But after enabling the beautyshop as my theme, it generate error..
Error is as follows;
“Parse error: syntax error, unexpected $end in D:\UDARA MADUSHAN\xampp\htdocs\styleomist2\catalog\view\theme\beautyshop\template\module\slideshow.tpl on line 142”
I can’t understand why i’m getting this. I need to make site up soon. I purchased your theme. Its a premium theme.. So why am i getting errors like these ?
PLease be good enough to support me soon. My email : firstname.lastname@example.org
THanks lot, I saw your last replies after made this post. I solved this issue by installing the theme on linux hosting directly.
Anyway, thanks lot, please do not waste your time to find answer response me.
I will ask from you if i will find more issue relate to this..
In the demo your fonts are sometimes not loaded correctly (http://www.beauty-oc.any-themes.com/beautyshop2/). When I click somewhere on the page, the fonts are loaded. Is this a bug?
Theme does not have any bugs with fonts. This is your local PC problem, maybe you have installed google fonts in TTF on your PC.
Is it possible to use this with another theme, using multi store?
I’m wondering if this template will overwrite in files I already use for another theme.
Hello, this is possible, if your other theme does not overwrite core files.
I love the theme, and have it working well. However the sub-categories don’t come up on the mobile and wondered if this can be set up please.
Product name and price overlaps on mobile view, I have tried to reduce font size, but doesn’t seem any better. has anyone had this problem and how was it solved? Thanks
Hello and thanks for this nice Template,
i have 2 Problems with this Template.
In RTL the Slider images are not showing.
and when i hoover over the wishlist and compare buttons i get get the following Error Code:
Undefined variable: button_wishlist in /customers/c/2/2/eprinty.de/httpd.www/ocneu/catalog/view/theme/beautyshop/template/module/featured.tpl on line 40
Undefined variable: button_compare in /customers/c/2/2/eprinty.de/httpd.www/ocneu/catalog/view/theme/beautyshop/template/module/featured.tpl on line 40
What can i do?
You don’t uploaded all theme files correctly with replace.
could you tell me which files exactly so i can just reupload them?
Hi interested with your theme, before purchase may i know is it possible to change the font style for both menu category ( sidebar menu category and top menu category ) ? tq
You can change any styles in theme.
after trying demo, i cant find in FONT Tab where to change font style for the Menu
You can change additional styles in Custom CSS theme field, with CSS rules.
i want to buy this theme, but i want to ask is there way to inastall the theme with data like your demo, and then i just replace the images and text with mine,
After you install OpenCart you will have all demo products/categories (but with another photos and names). Then when you configure theme by our documentation it will look as our demo at the end of configuration (then you can just replace our sample images to your actual images and texts).
i realy like this theme and it is first time for me
i will use it to sell “Phone skins” so can i add with products in the website link for download background image.
and what about Arabic language, are there fonts can be used, thank you so much
Yes, you can use arabic language with this theme (you can change font in theme admin panel to font that support arabic symbols).
Can you tell me, does this theme compatitable with php 5.3? I want to upgrade php version from 5.2 to 5.3 at my hosting server. So, I wonder, can I use this theme after upgrade.
I think you should not upgrade your PHP, because some functions used in theme was deleted in latest PHP release, and theme will not work without it.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Why buy with Envato
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.