I am trying to create a ticket but it states that I do not have the capacity to create a support ticket, why is this? Also my previous tickets have been deleted. What I want to know is how do I change the background colour of the page sections and is it possible to use 2 colours?
Your tickets were replied please have a look.
Can anyone tell me which WPML plugins I can install the best for this theme? Just for translating and for a language switcher
Is there documentation to use WPML with this theme?
Please contact our support forum ( http://iintellect.us/support/ ) we’ll help you.
I tried to create a ticket at http://iintellect.us/support/ after registering. But I get the message: no capacities
Paste your email address, we’ll be in touch with you.
I don’t paste my emailadres on the internet. My username on your supportsite is : simson12
Please check your email.
Hello i messaged you about my slider. It does not show the description. What should i do? Here’s a link to the site- http://stjamesbb.com/
The homepage slider itself has not any description, the welcome text is above the slider but not a part of it. You can manage that under your theme options as you did.
So is there anything we can do like ad some script or something? It would be nice to have at least a little bit of our testimonials show up in the top area.
Yes, you can use your theme style.css, header & footer files under Appearance -> Editor to add extra scripts.
Can you tell me how I can translate the get directions section? I have also opened a ticket, but I didn’t get a response.
Please install wpml plugin & it’s string translation ad’on, scan all of your plugins and theme. All hard-coded strings will be added into string translation, from there you can translate them.
Thx for the answer, but can you direct me to the css file? Because I also want to change the default location “las palmas”, and it is easier to translate it from there. I can’t find the calender css, maybe you can give me the directions
No, it’s not managing from css file. Unfortunately our server was down for few hours, now it is up! Please open a new ticket and we’ll help you. http://iintellect.us/support/
is there any tutorial on how to install all the theme functionality?
Please download the whole package and you’ll find theme documentation. For detailed help you can contact our support forum: http://iintellect.us/support/
Hi, I have a question about modifying the main menu on the top bar. I’m getting two menus, one for the home and another one behind it that comes from the Appearances->Menu settings. How do I integrate them into one menu with all the links visible? I tried creating a support ticket but I had problems with the cookies even though I’m not blocking them. Please advise and thanks in advance!
You can not mix both of menus but you can add custom link into your one-page menu.
Hi, Where should i go to edit Home Section Intro Text.For example i want to make the text a bit higher and to change the location of the logo. www.stjamesbb.com
You can edit that section under Appearance -> Theme Options.
Sorry i posted this again because i forgot to select email me when this comment receives a reply: Please answer my question here.
Hi, Where should i go to edit Home Section Intro Text.For example i want to make the text a bit higher and to change the location of the logo. http://www.stjamesbb.com
How to a change the (Ex: Las Palmas de Gran Canaria Airport) text? on the footer contact section.
Is there a way to completely remove the pricing circle overlaid on the images on the ROOMS section?
Whilst in a ROOMS page if you alter the custom fields (and hit the update custom field button) the changes are wiped if you update the whole page – is this a bug?
Please contact via our support forum http://iintellect.us/support/ and we will help you.
Can you make the about this place gallery auto scroll?
Hi, your support page seems broken (again). I have a problem with your theme lately, your contact form is letting lot of spam through mail() function and it is not secure. Since it is a security issue, I would like to ask you to look into it as soon as possible, and if you don’t I will elevate it to evanto support. Here is what I get when I try to login http://i.imgur.com/mDyFZC7.png, here is what I get when I try to reset password on support page http://i.imgur.com/wAxneHS.png so please do not tell me to submit the ticket on your site, it is not working.
Please use this support URL (It’s functional) : http://iintellect.us/support/
Or send us your query at email@example.com, we’ll help you.
1. You support page is broken.
2. If I update workers to 4.3 will it has any side effect effect to the theme?
You mean the wordpress update.? If yes, then you can update your wordpress version theme is compatible with latest version of WP. Please make sure you back-up the old files. Please submit your ticket at this support forum it is functional: http://iintellect.us/support/
hello..i’ve sent an email today. please reply
Hi – your support page seems broken? it just loops through to your main site with the message “Apologies, but the page you requested could not be found. Perhaps searching will help. Additionally you can return to our home page and start over.”
Is there a way to disable the rollover effect on the facility elements?
Also on the ‘get directions’ element – where do you add in the google map destination coordinates?
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