214 comments found

prejudice I saw that the theme is not updated by May 2014, but it is always working?

iintellect

Hi, The theme is working fine. We are planning an update. We collect all bugs submitted by users and update the theme along with additional features if planned.

tranaee Purchased

I run the importer but I get a timeout… =( the xml file in the folder is the bedandbreakfastsinglepage.wordpress.2014-04-14.xml Is that correct?.. Please help me!

tranaee
tranaee Purchased

I am running in a live server. Should I increase the max upload size there?

tranaee
tranaee Purchased

I maxed the upload file in php.ini and its ok now. I have some issues in home page like some things are missing like images and menus and I sent you the credentials to come and have a check please!!

iintellect

Ok, you can add missing images by yourself or you can contact us via support: http://iintellect.us/support/
Thank You

kakarof Purchased

hi, I would like to change the menu in page.php how I can do?Thanks!

iintellect

Hi,
Please contact at our support forum: http://iintellect.us/support/ or paste your email, we’ll help you.

Default-user
kakarof Purchased
kakarof92@gmail.com is my email! Thanks!
Default-user
kakarof Purchased

Hi,I have not received a reply!

tranaee Purchased

After some issues I had, the support team managed to have everything in order in no-time!! Impressive. Support nowdays is more than valuable, expensive for developers and scarse to find for the clients. Thank you!! I will follow your works. Excellent designs along with spot on support. I feel I am a one happy, lucky man today!! =)))

iintellect

Thank You :)

Hi, I’m just wondering when you’re planning to release the update to this theme, and if you can give details of which issues it will address. I have to say I’m a little disappointed so far having been impressed by your demo but then finding quite a variety of problems with the theme.

iintellect

Sorry about that, we’ll provide complete log when it is ready. Meantime you can contact via our new support forum http://iintellect.us/themes/support for any help.
Thank You

tranaee Purchased

Hello and thank you for your excellent theme! Is is important for me to add a full-width video in a background section as in more info? or more pictures. Also I’d like to know If I can change the header slider with rev-slider for example.

iintellect

Hi,
You can not add full width video in background but you can add more picture in your header slider or full screen gallery. We are using supersized background slider so there is no option for rev-slider. For more info contact via our support forum: http://iintellect.us/themes/support
Thank You

I cant even install the theme properly let along customise it, i did sent a support request but still no answer. Not happy.

iintellect

Hi,
We already replied your tickets, for client satisfaction we setup 2 supports forum so it won’t be an issue. Also support is provided via email, all tickets are replied with in maximum of 24 hours. Please feel free to contact us whenever you think we can be of any assistance. We shall be more than delighted to hear from you!
Thank You

n1k0l4y Purchased

if i want to close the gallery after see the last photo (without click on the “x”), how can I manage the gallery?

iintellect

Hi,
Sorry, that is not possible. But you can manage your gallery from your dashboard area. If you need any help please contact our support forum.
Thank You

themuse Purchased

I am having the same issues as others here.. I cannot seem to get a response from support on my questions I am very dissappointed please give us an EMAIL that you will respond to

iintellect

Hi themuse,
All of your tickets are replied! We’re based in Europe and we offer support Monday to Friday. Depending on time differences, please allow up to 24 hours for us to get back to you.
Thank You

lougallo Purchased

HI How or better where can i change (translate) in the booking section for example “no of guests.. room type in italian? another thing i love is your accodation and places (in activities).. but did understand reading the documentation file how to use it. Please replay as soon as you can. thanks

iintellect

Hi,
You have to install the WPML plugin with it’s string translation ad-on’s, after that scanning your theme & plugins data all string will be available in your String Translation menu. Accordion is a shortcode, you can paste it in your page/post editor where you want. For more details please contact our support forum.
Thank You

kholosso Purchased

I just bought B&B Theme, When I tried to import the theme it says that the Zip file is to big, Is there something wrong?

iintellect

Hi,
Extract the whole package & upload only your theme files. If it still gonna happen’s then upload it via your FTP.
Thank You

Hey there, Found a bug. There seems to be an issue on mobile version menu.

On your demo version in the menu : 1. “About” does not work on iphone, 2. External link do not work either : “Blog” & “Purchase” (critical)

Can you provide a quick fix for this ?

iintellect

Hi Pixelperfectwp,
We’ll look into that, if you have any other issue please contact via support forum.
Thank You

Default-user

Hey iintellect, any fix yet ? Ps: I did contact you on support forum

Thanks

Default-user

Up !

Hello, I have sent a ticket in your site support: http://iintellect.us/support/tickets/

can you reply to ticket id 906?

thanks

Default-user

sorry.. in http://iintellect.us/themes/support/ my ticket id is #287

Default-user

Please.. reply to me

Hi,

Will this theme work with WP 4.1.1?

Thanks!

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