cosmothemes

cosmothemes supports this item

Supported

252 comments found.

jawes

jawes Purchased

Hi,

Is your theme fully compatible with php 5.5?

Hi,

we are working on PHP 5.5.18 and no reported malfunctions till now – so you can freely update it you want.

Cheers!

Hi, The theme looks great! But there is a problem when I try to create a new slideshow. When I click the “Choose File” and “Add to slideshow” in Firefox, Chrome or IE, nothing happens. What should I do to fix it?

My Wordpress version is 4.0.

Hi,

probably there is just a JS error – please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could take a look. Thanks.

Hello I use your theme for long time ago, and i would like to change the email address , the contact form send the email. I can’t find where anymore? In my setting i put the right one, i alsp put it in the theme setting, social. but it keeps sending the emails at the old address. Could you help me? Thanks

Hello,

The contact form will, by default, send the emails to admin’s email address. If you want a different email address to receive all the messages, please feel free to insert the certain email address between the “email” quotes http://i.imgur.com/ktSs43Q.png . If that won’t work, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account so we could test.

Cheers!

Hi I ave installed and Imported the xml sample files and was very disappointed. I’m expecting I can use this but the sample Home, Home2, Home3 and Home4 pages are totally different from the demo.

Can you send me those pages, otherwise this theme is not delivering what its claiming to be advertised on the demo.

Hi,

importing the XML and mandatory the demo options (from the same folder) will create an exactly copy of the demo site. Except the menu (that should be assigned manually) and sidebar widgets (because widgets are kept in the database as serialized arrays and can’t be re-created than manually).Maybe you just forgot to upload the demo settings.

Anyway, if you still have issues with that, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll gladly import the demo content for you. For free. And without any plugins or third-part tools.

Cheers!

I simply want to change the text on the page footer (opposite the “copywrite” text). where can I find this?

In your mainpage template you should have, in the footer part, a TEXT element. Edit that element http://i.imgur.com/5srXrMF.png

If you’re still confused, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll help you out.

Cheers!

Feel like such a doofus… I completely forgot that’s where it was. Thank you for the helpful reminder!

It’s alright – sometimes with so many options I am confused myself on this ;) Glad you did it after all!

Cheers!

BAD311

BAD311 Purchased

Hello, how do I add back underline to links to other websites within main page areas? I tried searching style.css files and cannot find it by searching for ahreff, link, url, underline, none, etc… :(

Hello,

please give us a link to your site, so we could inspect the links. Thanks!

Try to add this CSS into the Custom CSS box:

article.post a:hover {text-decoration: underline;}

Now you should have you links underlined on hover. If you want an always underline, delete the :hover action.

Cheers!

Hi, Is there any issue with creating a child theme for Belief theme?

The other question we have is this. Once we create a stable site, with Wordpress 4.1 and latest Belief theme – would we ever need to upgrade Belief or Wordpress, if we are happy with our functionality?

Thx, misty

Hi misty,

as any other themes, Belief supports child themes, although you can easily change the styles from the Custom CSS settings (add your own custom CSS snippets, if that’s what you would expect to a child theme).

For security reasons, it is advised to update your installations, but it’s not mandatory.

Cheers!

Thanks for the quick reply!

Hello, The accordion title will not display. I went to the live preview that you have posted and when to the mock sample “Frequently Asked Questions” page and noticed that the titles no longer display there also. How do I fix this?

Thank you.

Hello,

we just forgot to update too – please update your theme version to 0.8 http://i.imgur.com/UUDsE1J.png

Cheers!

bless57

bless57 Purchased

Hi how do I change the color of header and make it transperant?

Hi,

please consider opening a ticket at https://cosmothemes.zendesk.com/home with any question you have, and we’ll get back to you in short.

Cheers!

Hi, I just updated to wordpress 4.2 and now my clients dropdown menus are not working. They are running Belief .5. Any ideas? Thanks.

Hi,

strange indeed, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could look into that. There is most probably a JS error. Try also to disable temporarily your plugins, one by one.

Cheers!

Hi CosmoThemes,

One of our client purchased your theme and we setup wp theme on her server, we are facing some issues, plz help.

The homepage demo4 its totally crashed: http://lsdac.org/homepage-4/

Also, Under Blog, Grid -view 4 and Sortable Thumbs is not working

For support if you need customer theme purchase code let us know we ll ask and share with you.

Thanks

Hi,

please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and a link to your site, so we could take a look at the backend options. Thanks

Hello, Time ago I received an e-mail informing me that there was an update available for the theme. Where can I download it from and how do I install it? Thanks

Hello,

please check this tutorial https://cosmothemes.zendesk.com/entries/24038176-How-to-update-the-theme

If you have any difficulties or if you have any more questions please open a ticket at https://cosmothemes.zendesk.com/home

Cheers!

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