246 comments found

jawes Purchased

Hi,

Is your theme fully compatible with php 5.5?

cosmothemes

Hi,

we are working on PHP 5.5.18 and no reported malfunctions till now – so you can freely update it you want.

Cheers!

Hi, The theme looks great! But there is a problem when I try to create a new slideshow. When I click the “Choose File” and “Add to slideshow” in Firefox, Chrome or IE, nothing happens. What should I do to fix it?

My Wordpress version is 4.0.

cosmothemes

Hi,

probably there is just a JS error – please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, so we could take a look. Thanks.

Hello I use your theme for long time ago, and i would like to change the email address , the contact form send the email. I can’t find where anymore? In my setting i put the right one, i alsp put it in the theme setting, social. but it keeps sending the emails at the old address. Could you help me? Thanks

cosmothemes

Hello,

The contact form will, by default, send the emails to admin’s email address. If you want a different email address to receive all the messages, please feel free to insert the certain email address between the “email” quotes http://i.imgur.com/ktSs43Q.png . If that won’t work, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account so we could test.

Cheers!

Hi I ave installed and Imported the xml sample files and was very disappointed. I’m expecting I can use this but the sample Home, Home2, Home3 and Home4 pages are totally different from the demo.

Can you send me those pages, otherwise this theme is not delivering what its claiming to be advertised on the demo.

cosmothemes

Hi,

importing the XML and mandatory the demo options (from the same folder) will create an exactly copy of the demo site. Except the menu (that should be assigned manually) and sidebar widgets (because widgets are kept in the database as serialized arrays and can’t be re-created than manually).Maybe you just forgot to upload the demo settings.

Anyway, if you still have issues with that, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll gladly import the demo content for you. For free. And without any plugins or third-part tools.

Cheers!

I simply want to change the text on the page footer (opposite the “copywrite” text). where can I find this?

cosmothemes

In your mainpage template you should have, in the footer part, a TEXT element. Edit that element http://i.imgur.com/5srXrMF.png

If you’re still confused, please open a ticket at https://cosmothemes.zendesk.com/home with an admin account, and we’ll help you out.

Cheers!

Default-user

Feel like such a doofus… I completely forgot that’s where it was. Thank you for the helpful reminder!

cosmothemes

It’s alright – sometimes with so many options I am confused myself on this ;) Glad you did it after all!

Cheers!

BAD311 Purchased

Hello, how do I add back underline to links to other websites within main page areas? I tried searching style.css files and cannot find it by searching for ahreff, link, url, underline, none, etc… :(

cosmothemes

Hello,

please give us a link to your site, so we could inspect the links. Thanks!

cosmothemes

Try to add this CSS into the Custom CSS box:

article.post a:hover {text-decoration: underline;}

Now you should have you links underlined on hover. If you want an always underline, delete the :hover action.

Cheers!

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