231 comments found

bless57 Purchased

Can you tell me the main page header colour..I want that for all pages

cosmothemes

Hi,

we are sorry for the long delay. If you mean the demo header color background, it’s in rgba(49,31,11, 0.9) , so it has 0.9 opacity. But in hex you can just inspect it with a color tool addon. Cheers!

bless57 Purchased

Sorry to keep bothering you but I did the sideshow and changed dune is the pics will when I did that it needed it up and the main page isn’t sliding

cosmothemes

Hi,

if you mean that the auto-slide is disabled, please see this setting: http://i.imgur.com/ogiHuRw.png then http://i.imgur.com/dRja8Xf.png

Cheers!

Default-user
bless57 Purchased

No that is not what I mean….it is enabled. Did you go to my site toriana desiree.org and did you see that the slide on main page doesn’t move? It already has it enable something else is wrong. When I change the pic it stopped working

cosmothemes

Hi,

have you managed you issue? I verified you site and the slide is on autoplay. That was the problem? Thank you and sorry for the delay.

octium Purchased

Hey There

Great theme ideed. I just started playing with it and I am stuck with the slider on main page.

Where can I change/remove this? Belief – confidence in the truth

For each of your templates you can change colors, slideshows, choose your layout, add or remove header or footer elements, even rearrange their position.

Thank you

cosmothemes

Hi there!

first of all, you should create/edit the slideshow, then assign them to templates. You can do that from the Slideshow custom post http://i.imgur.com/w00Sobt.png

Cheers!

Great theme, are piecing it together now… When using a single image on the slider or a few, how do I eliminate the slide icons (Count squares) and adjust the color of the Page or post title…(or eliminate it completely..don’t display it)I have tried everything but pulling my hair out, as I haven’t much of that left, I figure I would ask.

http://www.avsdi.com/img/beliefscsht.png

Thank you!!!

cosmothemes

Hi,

to hide slide’s buttons, please add the folowing CSS snippet to Custom CSS box setting: http://pastebin.com/KuSfXjiN

For the text here is a sample CSS http://pastebin.com/UwGYRQtd and the result http://i.imgur.com/N4rcR3l.jpg .

We are very sorry about the delay. Cheers!

Default-user

You guys rock… Thank you!!!!!!!

lmazur Purchased

Nice theme, but support is virtually nonexistent. Have an urgent site i need to launch, and asked about FAQs and have not had a response for a week. disappointed.

cosmothemes

Hi,

please use the ticketing system or our forum here. Do not use Zendesk’s forum for questions with our stuff. If you already posted a ticket, please give us the ticket number. We are very sorry for the misunderstanding we created.

Hello, I need some costumization on the header of the page,im willing to pay For these changes who i need to contact?

thank you!

cosmothemes

Hi,

you can contact us at support@cosmothemes.com for any customization request. Cheers!

Hello i need some costumization in the header of the template in willing to pay For these changes.. Who i need to contact For help?

thank you

cosmothemes

Hi,

you can contact us at support@cosmothemes.com for any customization request. Cheers!

Hello i need some costumization in the header of the template in willing to pay For these changes.. Who i need to contact For help?

thank you

cosmothemes

Please send us a link to your site.

cosmothemes

Please see the correct selectors for your menu:

http://pastebin.com/WT4zLRfw

The ID for the menu was a different one. Cheers!

fabiodb Purchased

In the default home page (as at http://demo.cosmothemes.com/belief/ ) I want to decrease the space used by slideshow texts (between header block and contents)

What should I change?

Default-user
fabiodb Purchased

Ok, it worked but texts in slideshow is not centered. What custom CSS should I insert to set the vertical position of slideshow texts?

cosmothemes

Yes, for that block you should decrease also this value:

ul.header-slideshow-captions { top: -250px; }

Cheers!

Default-user
fabiodb Purchased

Perfect, Thank you!

fabiodb Purchased

Hi again,

I need to insert a ribbon (a transparent png image like https://github.com/blog/273-github-ribbons ) in the upper-left corner of header block.

Please, can you suggest me the CSS to accomplish this task. Thank you.

cosmothemes

You can enter your HTML into /belief/lib/php/LayoutBuilder/LBTemplate.php file, searching for

echo ‘ ’;

So below can be added other DIVs, styled by CSS.

Cheers!

Default-user
fabiodb Purchased

Good theme and excellent support! Thank you.

cosmothemes

Thank you for your kind words! Please do not forget to rate our theme! Cheers!

chloro Purchased

Hello! each time I try to install your theme, it fails and I have this message : “Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, postmaster@consciencescommunication.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.”

I don’t understand what is happening because I am doing a classic installation. can you help me please? (please note that I am trying to install it on a dummy website before installing it on the domain of my client: I am not trying to install it twice without paying the theme! ) thanks.

Default-user
chloro Purchased

well… problem solved!

I had same problem – the css almost works but it doesn’t indent the sentence when it continues onto the next line – is there there a way to for the next line to indent as well like a standard unordered list – it looks correct in the preview but doesn’t quite display correctly yet. Thanks for the help.

cosmothemes

Sure. That’s why I asked where exactly are your bullets. If you have bullets in post’s content, single posts, then here is the right CSS:

.single article .excerpt ul {list-style-position: outside;}

Hope that will work. Let me know if there is something else on your mind. Happy Holidays! Nick

orbitd

Bullets are in pages & posts content – I added that CSS into the Custom CSS box – header went back to correct blue but the correct indentation went away too…

cosmothemes

That’s probably because you have another configuration of the site, or other CSS rules are overwriting this rule. You can try entering the rule with !important keyword, like:

.single article .excerpt ul {list-style-position: outside!important;}

It that still does not solve the question, please send us a link to your page, or open a ticket at https://cosmothemes.zendesk.com/ with the above discussion. Wish you a great weekend and Happy holidays! Nick

chloro Purchased

Hello, I am having a problem to set the menu : I created a template for my page, then I went to appearance >menu, created a new menu, saved it, then went to theme locations> chose my newly created menu for main menu, but it doesn’t show at all, I still have the old menu appearing. I have red your documentation but I guess there is something I am doing wrong? can you help me please? thanks…

Default-user
chloro Purchased

Hi Nick! it still doesn’t work… here is the ticket number : #2470 thanks and happy holidays

cosmothemes

Going into that right now!

Default-user
chloro Purchased

Thank you very much for your help Nick! and happy christmas!

Hi, I’ve some trouble with the date system, for example my costumer is willing to have an event every month on the 3rd sunday… i know it’s a big change but will you ever consider optimizing it ? Thanks

cosmothemes

Hi,

thank you for the share, we’ll think about that. Have a great weekend!

Hello, I’d like to change the list of default fonts that is included with the theme. How would I do this? Specifically, I’d like to add Helvetica to the list. Is this possible?

Thanks!

cosmothemes

Hi,

please take a look into this tutorial i wrote https://cosmothemes.zendesk.com/entries/25128422-Adding-a-new-Google-Font-in-Typography

Hope that will help. Cheers!

chloro Purchased

Hello! I have something strange for the blog settled on “timeline” : the “read more” link at the end of the doesn’t appear, so I can’t see all of the text. is there a setting I have to change? thaks for your help…

Default-user
chloro Purchased

Hello, I posted a ticket 3 days ago on your forum but received no answer… can you help me please? thanks

cosmothemes

Hi,

sorry about the delay. Please send me here the ticket number. Cheers!

Default-user
chloro Purchased

thanks! it is #2845

I have one quick question, how do I force the theme to full site rather then convert to mobile theme? On the iPad it displays all of the slides so I’d rather avoid that and keep the full site.

Thanks.

cosmothemes

Hi there!

try to see this tutorial I wrote https://cosmothemes.zendesk.com/entries/26624067-Tripod-mosaic-on-iPad-in-portrait-keeping-mobile-for-small-devices . It was meant for Tripod theme, but it should work for Belief too.

Let me know if that did not helped.

Best regards, Nick

chloro Purchased

Hi Nick! good theme and very good support, thank you for your help!

cosmothemes

You’re welcome ;)

Good afternoon We use your template for our new website. Question about the event calendar: On the front page, we have the event list. And when clicking on it, we are redirect to the page of that event. Is it possible to disable this link, so that there is no redirection to the page of the event?

cosmothemes

see below

Good afternoon We use your template for our new website. Question about the event calendar: On the front page, we have the event list. And when clicking on it, we are redirect to the page of that event. Is it possible to disable this link, so that there is no redirection to the page of the event?

cosmothemes

Hi,

good to hear that your hosting made it ;)

That can be possible either using the page’s specific CSS class/ID, or adding an option in page’s options. Unfortunately both methods are not covered by our free support.

For future questions, please contact us from the account you purchased the theme. Have a great weekend!

Nick

Default-user

Hi Nick, i,ve post one question on the ticket 3119. Also, I have a question for Audio post: We have the possibility to download a mp3 file or to give an URL. We stock our audio file on SOUNDCLOUD. So how can we enter a URL from soundcloud on a Audio Post? everytime i tried, it seems not to be working…

cosmothemes

Hi,

try to insert the URL directly into the post content – Wordpress should automatically grab the iframe for the songs.

Cheers!

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