76 comments found

Dear Customers,

We will be on Holiday for Next 3 Days! Thank you Very Much for Understanding…Team will be back on Monday.

All of a sudden my page changes won’t publish. The message “Page updated” appears but editing reverts back to the original. Also, switching from Visual to Text isn’t working properly. It’s not switching over.

Thanks for your help, Ken

designthemes

Hi.,

Kindly, update our theme with latest version and check the issue. Follow the below steps to update the theme.

1) Download the theme from themeforest page.

2) If you have made any custom changes in the code, please take a backup of it.

3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

4) Go to wp-content/plugins/ through FTP

5) Remove the folder designthemes-core-features/ from wp-content/plugins/

6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

babalot Purchased

Hello, I’m in trouble with a graphic element that’s a bit broken. As you can see in this test site http://www.babalot.com/bella/ the strip with the price is 2 pixels higher in subscription products, compared to that of normal products. As trivial as it seems, it’s a big problem for me, I can’t build the site with this error. Any advice? Thanks!

Default-user
babalot Purchased

ok, forget it, I did it. Actually, writing an help request here seems the only thing that helps me found a solution :D

designthemes

Hi.,

Glad that you resolved the issue. Let us know if you need any other help.

Hi, in the reservation shortcode is it possible to remove the ”-” from the code.

As an example at the moment it showing like this:

1. Guests come to the bar and select a base sponge for their cupcake -

I would like to remove the ”-” at the end of the sentence

Thank You

designthemes

Hi.,

Let us know the page link in which you have the issue, so that we can help you better.

Default-user

Hi the url is http://www.carterhouse.co.uk/ its the text under the “how it works” heading

Thanks

designthemes

Hi!.,

Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

rsriram Author Team
Dear Customers, We will be on Holiday for Next 2 Days! Thank you Very Much for Understanding…Team will be back on Friday.

Regards., DesignThemes Support.

Hi I am having an issue with the testimonials shortcode. The wrapper seems to be too small and i cant see the testimonial image or the full text of the testimonial

http://www.carterhouse.co.uk/home/

Thank you

Default-user

DW all fixed :)

rsriram
rsriram Author Team

Hi!.,

Glad that you fixed the issue.

Let us know, if you find any issues in future..

Regards., DesignThemes Support.

pre-purchase question. Does this theme allow for membership/subscription where recipes or articles can be viewed by membership level?

rsriram
rsriram Author Team

Hi!.,

Thanks for making contact.

No we do not have this option in our theme

Regards., DesignThemes Support.

i install the template and follow youtube video instructions however the frontpage is not the same as demo offered.

the slider and footer area are different

http://goo.gl/fn5bB7
rsriram
rsriram Author Team

Hi.,

Send us a message through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the import file of the bella slider. Kindly, check the attached screenshot for the footer widget we have used in our demo site. Just create those widgets in your site.

https://www.dropbox.com/s/qt1iji7zg1ikj2f/footer_columns.png?dl=0

Regards., DesignThemes Support.

I`m trying to put a background-image on my theme through css, but it isn`t working. (on menu and content) And also i want to delete “CODE”of my menu features, but i didn`t find in the code.

my website: http://pizzariatatomarcucci.com.br/wpteste/

rsriram
rsriram Author Team

Hi.,

1) You can set the background image to the site only if you have boxed layout for your site. It is not possible in fullwidth. Try to update boxed layout from Dashboard -> Appearance -> Layout & BG.

2) Please be more specific about your query regarding the menu items, so that we can help you better.

Regards., DesignThemes Support.

angjelo Purchased

hi,i need a help with the reservation,there is not a reservation system,and thats was a reason a bought it,and is not any demo?please can you help me

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Attached the reservation page shortcodes in the text file. Just create a new page and paste the contents in the text file in “Text” mode and check it. Also make sure to install this plugin “ReDi Restaurant Reservation” for the reservation page to work correctly. The plugin is free.

https://www.dropbox.com/s/avhoss4klg5pwjy/reservation.txt?dl=0


Regards., DesignThemes Support.

Can I change the timing/duration on the Testimonial Wrapper? It is going to fast for my client.

rsriram
rsriram Author Team

Regards., DesignThemes Support.

rsriram
rsriram Author Team

Hi.,

Kindly, Take a look at the screenshot attached below to have a clear idea for changing Testimonial Carousel animation duration and to make it hold longer on quotes.

https://www.dropbox.com/s/8l9hoslkuydy9ao/Testimonial-carousel-duration.png

Do the change in this function

 //Reviews CarouFred... if($('.caroufred_reviews').length > 0) { $('.caroufred_reviews').carouFredSel({ responsive: true, width: '100%', scroll: { fx: "crossfade" }, auto: true, items: { height: 'auto', visible: { min: 1, max: 1 } } }); } 

Regards., DesignThemes Support.

Can we filter Recent Blog based on Category?

[dt_sc_blog column=”2” noofposts=”1” excerpt_length=”14”/]

Hoping to add parameter like categoryid or something

Default-user

It seems like it shows the earliest Blog Entries.. not the Latest ones..

Default-user

Is there a solution to switch to ascending instead of descending?

rsriram
rsriram Author Team

Hi.,

You can change ascending to descending from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php in line no: 1382 in the function dt_sc_blog(). Just change “ASC” to “DESC”.

Regards., DesignThemes Support.

On the demo site, on the Menu Type I page, each of the Catalog entries has a green tag over it that says “Code: AAABB” or whatever value you enter.

What file do I need to edit to change the text “Code:” to something else?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can change it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 744

Regards., DesignThemes Support.

squair Purchased

Does this theme support Catalog mode? Thx.

rsriram
rsriram Author Team

Hi., Thank you for contacting us.

Catalog mode is a plugin? If yes, then we have not tested our theme with any external plugins, other than the theme recommended plugins.

Regards., DesignThemes Support.

NahMattos Purchased

Hi, i`m having problem to translate my 404 page. I already had translate in php (admin_utils.php), but it didn`t work.

How can i translate this page?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can translate the 404 page content from Dashboard -> Bella -> Speciality Page -> 404 -> 404 Message.

Please check the screenshot : https://www.dropbox.com/s/u61p5ketl670sic/404_content.png?dl=0

Regards., DesignThemes Support.

OR-COM Purchased

Hi,

I discovered that on Windows Phone 8.1 (IE 11) on responsive version, it’s impossible to scroll (you can try on the demo page). After further searches, it seems that MeanMenu.js plugin is causing troubles, even when i tried to update the plugin to the lastest version.

Can you fix this bug as soon as possible please ? Thank you

rsriram
rsriram Author Team

Hi.,

Thank you for letting us know. We will check the issue first and fix it in our next update if it is present.

Regards., DesignThemes Support.

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