How can activate the audio when using a youtube video?
If I can’t do that using a youtube video, can it be done using a local video file?
Thank you for purchasing my template.
To enable audio of YouTube background, please replace this JS file (“js/custom-video.js”) by the new one here http://duststone.com/templates/bersua/demosv11/js/custom-video.js
Please let me know if you have any questions, I love to help.
How can I install this thème on my blog wordpress ? Please, Thx
What folder should I put the files? Where in the FilZilla FTP client? Thx
Thank you for purchasing my theme.
To install it on you website, simply just copy the extracted files to root of your hosting folder (usually public_html if the hosting uses CPanel). And then please rename 1.index.html file to index.html.
Don’t hesitate to contact us if you have any issues.
How do I change the timer please?
Thank you for purchasing my template. If it means about changing the ending date of the timer, simply just open file of “js/custom.js” or “js/custom-video.js” and change line no. 13 there’s month name, date, year and time. Actually it’s been in documentation file.
I sent you an email in regards to the same problem kanicanali is/was having with the subscribe button. I can only receive emails from the contact form and not through the subscribe form. I’ve double checked the email address on line 4 and no dice..
Thanks for purchasing my template. I have replied your email.
Hello, I replied to that email…
Hi, I replied to that email but haven’t gotten a response,
there was an error_log with the PHP:
[21-Nov-2014 15:21:43 America/Denver] PHP Parse error: syntax error, unexpected 'From' (T_STRING) in .../public_html/domain-name.com/subscribe.php on line 32
Would you please reply to that email and let me know how to fix that – thank you in advance.
I am so sorry about the delay. I just replied your email, please check your inbox.
Thank you for your email, I replied to your email.
I have replied your email.
I’ve just downloaded this theme, when i put the zip file into WordPress it comes up with “The package could not be installed. The theme is missing the style.css stylesheet.”
Any advice would be appreciated
Thank you for purchasing my template. I am so sorry to say that this template is not possible installed in WP because it is stand alone HTML template that means it doesn’t need WP to use it. Actually just locate the zip file into any directory you wanted on your hosting, extract the zip file, and change either 1.index.html or 2.index.html to index.html.
Please let me know if you have any issue.
How would I upload to Bigcommerce? I’m having a little trouble, thanks!
Thank you for purchasing my template. I am not really know how Bigcommerce works, but at least you have your own domain and hosting, you can install it by placing all main downloaded file to your hosting directory. It can be done by FTP or control panel access. Please let me know if you have any issue anymore.
For some reason it takes a very very long time to load the website. It loads it after at least 30 seconds – it even shows up as an error on smartphones (including the iphone 4, 5 and 6).
The website is http://www.f2fhealth.com
Can you tell me the reason why it takes a long time to load?
Hi, Thanks for purchasing my template.
Having a look at your URL link, it seems like the problem is in your hosting provider. All requests responded very slow by the server.
I suggest you to contact your hosting provider.
I checked with the hosting provider and ran all tests – and everything came out to be fine.
He was telling me that maybe in the beginning – pulling the php files is was causing the delay.
Is there anyway to delete that “loading” page?
Yes, it can. Please edit file “js/scripts.js” on very bottom on this file please replace “obj.preloading();” by “obj.init();”. That’s it.
I am getting the error: The theme is missing the style.css stylesheet.
Can you please help?
Thanks for purchasing my theme, and I am sorry for the delay.
Is there any URL link that I can look into? Or you can send me an email to email@example.com then I will send you the CSS file.
Hello …have problem with countdown from iphone. look http://getyo-tshirt.de/test/index.html--the serverpower—Lade Seite…
Zeit zum Laden der Seite: 0.289 Sekunden (Hervorragend!)
oh, sorry now runnig
I am not getting emails through of the subscribed users, I have replaced the email address in the files with my hotmail address. Do I need to use a specific email address linked to the website?
No, all email address should work.
Does the contact form work, sending an email?
If it does not too, then you have to ask your hosting provider to enable PHP mail() function.
I am looking forward to hearing from you.
Thank you for purchasing our template.
I really like your template, although there is a little issue and perhaps you can help me. Some people subscribe on my coming soon website : http://cookielicious.gr/ and their email address is going to my spam. Is there anything i can add to the code to be sure that this doesn’t happen again ?
Thank you very much for your help !!
Thank you for purchasing my template.
If only some email coming as spam, it might be the subscriber’s email address listed as a spammer email by your email engine and nothing from my hand can do for you.
Hello ,I have bought a template,web comming soon and want to implement it on my web page. But i dont really understand what,where,etc i have to paste something.can you please very simple describe step by step how to implement the template on my web page..Thank you very much
Purchase code: 14507c5a-89a9-452a-803c-58721f8b3959
Thank you for purchasing my template, actually it is a HTML template that means it doesn’t need any other content management system to run it. Simply extract the ZIP file you’ve downloaded, then upload all extracted files to your web hosting. The instruction is also on the documentation file included. Please let me know if there’s something unclear.
I bought the bersua countdown page and the date is not work. When i change it in script.js it still stays at 00 for day hours minutes….....
I am so sorry for the delay replaying your issue, could you please send me the URL link so I can check exactly what the problem is?
how do i change the number of days ?
Thank you for any help provided.
You can do change it through “custom.js” and “custom-video.js” files located on “js” folder, locate to line number 13 and change the date as your behalf.
Hi, is there any way to change the Video to be locally hosted?
Thanks for purchasing my theme. I am so sorry, this template doesn’t support local video, it only supports YouTube video.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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