174 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
cglaeser Purchased

The Import does not work for some pages (e.g. Content boxes). I’ve made many failed attempts, and yes, I am clicking the Update twice. Other pages (e.g. Google maps) imports fine. Is this a known problem with WP 3.5.1? Any word on when Beulah will be fully compatible with 3.5.1?

XiaoThemes

Hey there,

the WP version should not be responsible for demo content issues. The developer is working on an update, until it’s been released please do not use WP 3.5.1. What exactly is not working when uploading the xml?

Cheers, XiaoThemes Staff

Default-user
cglaeser Purchased

Some pages will update on Import and others will not. Given that some pages will update, I think I’m doing it correctly (e.g. clicking on Update twice). “Headers and Heading” and “List Styles” are two examples that updated fine. “Dropcaps” and “Content boxes” are two examples that will not import. After the import and update, the page remains unchanged. Using export shows that the page is unchanged.

XiaoThemes

Hm, can you please open a ticket over at https://xiaothemes.zendesk.com/ with your website URL and wp-admin login details so I can check that out? Also get in touch with your hosting company and see if they can figure something out from your changelogs. Please do attach what they said to your ticket at zendesk.

Cheers, XiaoThemes Staff
Default-user
cglaeser Purchased

Any progress to report?

XiaoThemes

What’s your ticket ID? Cheers, XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
cglaeser Purchased

The Contact Us form is not staying on the same page when the form is submitted, but is switching to http://mydomain.com/wp-content/themes/beulah/php/contact.php instead. How do I resolve this?

XiaoThemes

Can you show me a link to your website so I can check that out please?

Thank you so much! Cheers, XiaoThemes Staff

Default-user
cglaeser Purchased

pumptrackreview.com

XiaoThemes

Oh, okay sorry but that’s supposed to be like that. If you would like to achieve another effect I recommend installing plugins like Contact Form 7 or Gravity Forms for that. Cheers, XiaoThemes Staff

Default-user
cglaeser Purchased

OK, thanks, I assumed it would work out of the box like the preview. I will use Contact Form 7. Thanks!

XiaoThemes

Thanks :) Cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mzkymz Purchased

Purchased this in February and it never worked. I’ve got it installed on two different servers each running different versions of wp and with different settings in an effort to help the developers figure out the problem. I was told a month ago via the ticket system that my issue was being sent to the developer, after already having gone back and forth with them for some time.

XiaoThemes

Hey there, what’s your ticket ID? Thanks! XiaoThemes Staff

Default-user
mzkymz Purchased

2227

XiaoThemes

I got you! Thanks and sorry for the delay :/ , XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
cglaeser Purchased

Any word on when WP 3.5.1 will be fully supported?

XiaoThemes

The developer is working on the update at the moment. I’m afraid it has been delayed due to troubleshooting and testing. It’s going to be a big update and he needs to update all of his themes. So thanks for the patience!

Cheers, XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
EasyFold Purchased

Where on earth do I find the “blog” page to edit? Want to change the byline and icon but I can’t find the page anywhere?...and it is not the page called blog in the pages that are already there..deleted that so it is not it…page ID82 can’t find it anywhere…thx

XiaoThemes

Hey, that really depends on your installation, can you show me your website maybe? What exactly do you mean by where is it? Do you mean which php file to edit? Cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Why isn’t the demo working?? This template has a lot of bugs. when i try to use the tabs shortcode it mess us up the css in the whole site. Also everytime i try to add more than 3 widgets in the sidebar the fourth widget shows up huge across the entire footer of the site instead of the sidebar

XiaoThemes

I just realized too that the demo is down, sorry for that! Can you open a ticket in our support system with your bugs? I will check them out for you! Attach your wp-admin login details with your ticket please. Thanks and cheers, XiaoThemes Staff

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
jr0131 Purchased

Are you going to get your demo back up on ThemeForest so that I can figure out what’s going on with this theme? I don’t want to wait for a ticket…I just want to get it done. Thanks

XiaoThemes

Thanks I did let the developer know that the demo is down, cheers, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom

I am interested in buying this theme but without the demo there is no way I will be spending any cash…

XiaoThemes

Thank you for the feedback! All the best, XiaoThemes Staff

  • Bought between 500 and 999 items
  • Chile
  • Has been a member for 4-5 years
go1986 Purchased

Hello, twitter does not work in home page thanks!

XiaoThemes

We will definitely update the themes for that! In the meantime, check out themeboutique’s solution in this thread http://themeforest.net/forums/thread/twitter-api/100525

Cheers, XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I´m using “smart seo” plugin. Since some weeks the “link” setting button don´t work when I´m writing a new article. When I disable the plugin everything works. I need the “smart seo” ...is there any solution!

XiaoThemes

Please post back from the account that purchased the item, thanks! XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
zbacsi Purchased

The live preview doesn’t work since days. Btw, this is a nice, feature rich theme.

XiaoThemes

Thank you for letting us know! All the best, XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’m interested in this theme, but your demo isn’t working.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
I bought the Wada template and needed a number of support requests answered. The developer is SHITTY when it comes to customer service. DO NOT BUY ANY THEMES FROM XIAOTHEMES. Zero replies to my support request since ONE MONTH AGO. I spoke to his partner and it seems they are having some kind of fallout. I don’t give a shit about what XiaoThemes says about his ‘rebranding strategy’ but as far as I’m concerned, it is a pile of steaming bullshit.

DO. NOT. BUY. FROM. XIAOTHEMES.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United States

Is this now compatible or will it ever be compatible with 3.81

by
by
by
by
by
by