174 comments found

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
hhmercan Purchased

xml file does not work. blank pages. very different from demo

XiaoThemes

Hi dear buyer,

we received your ticket and we’ll provide a reply with a solution for you.

Best Regards, Rafael

Default-user
hhmercan Purchased

thank you, waiting

XiaoThemes

Hi,

sorry for the delay, the support team has now been increased to be at your service :)

Do you still need help with that?

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Elite Author
  • Europe
  • Exclusive Author
  • Has been a member for 6-7 years
  • Referred between 50 and 99 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 100 000 and 250 000 dollars

This is beautiful ! :)

XiaoThemes

Thank you, I’m glad you liked it.

Best Regards, Rafael

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
n2zen Purchased

Like hhmercan I was expecting my home page to look like the demo home page. What page do we asssign to homepage to make it look like that?

XiaoThemes

Hi,

sorry for the delay, the support team has now been increased to be at your service :)

Do you still need help with that?

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

Default-user
n2zen Purchased

That query was almost a year ago. Thanks but I’ve managed to sort it… What happened to your documentation site on arrowthemes? Our company bought the beulah html ages ago and I can’t find the documentation….

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lob01 Purchased

OK, I by it and try it but one question! In the settings why only “Portfolio Single Title ”?? I work with PINTEREST ! In my opinion the future for web2.0! Is it possible to change?

XiaoThemes

Hi.

I didn’t understand, sorry.

You want integrate portfolio with Pinterest? Or you need a social icon to pinterest?

Best Regards, Rafael

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi how do i set the slider to the homepage. i have the option to include the slider on all the other pages but not the home page. Please help regards

XiaoThemes

Hi.

The homepage is a common page like others. You have a page at Dashboard – Pages that will be your homepage, right?

So, go to Dashboard – Settings – Reading and set the field Front Pages Displays to A static page.

After this select the page you want and Save.

Done, now the page WITH the slider will be showed at home.

If you need more help, please open a ticket here – https://xiaothemes.zendesk.com/

Best Regards, Rafael

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

It is possible to translate to Spanish? And if possible how to do?

XiaoThemes

Hi.

Yes, you can translate to any language you want :)

You’ll do it with Codestyling plugin, a really intuitive plugin that will easily translate your website.

Best Regards, Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
n2zen Purchased

Hi Rafael,

Could you address my query please?

How do we get our homepage to look like the demo homepage?

Thanks!

XiaoThemes

Replied.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
n2zen Purchased

Also wondering where the shortcode documentation is?

I’m trying to use things like span class=”dropcap” T /span (with the proper < marks of course) but the layout isn’t working right at all.

XiaoThemes

Hi.

You don’t need read details about shortcodes you have Shortcode Generator :) Can’t you find it in your installation? With generator you just fill some fields and done.

Oh, and I’ll send for you an update that is already on queue, this allow Import/Export content from Layout Builder :)

Best Regards,

Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
n2zen Purchased

1) Have tried the dropcap shortcode via the tinymce generator. Unfortunately, it puts a huge gap between the dropcapped letter and the rest of the text.

2) I’ve spent 20 minutes trying to figure out how to add spacing after one paragraph and before the next in the page builder widget editor. I’ve used blank lines, lines with spaces, lines with nbsp; and nothing works. If I put a character or number on the line, then it separates, but who wants line numbers where blank lines go….

XiaoThemes

Hmm, that’s uncommon.

Do the following, open a ticket here https://xiaothemes.zendesk.com/home

If you already opened a ticket, say the ID and I’ll give a look.

Best Regards, Rafael

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
hhmercan Purchased

I’m still waiting. Home page or other pages demo is not

XiaoThemes

Replied.

Cheers.

Default-user
hhmercan Purchased

replied? Where?

XiaoThemes

At XiaoThemes Support Forum :)

XiaoThemes

Check again, ticket #201

:)

Default-user
hhmercan Purchased

thank you. I am grateful :)

XiaoThemes

Thanks for the feedback :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

hello. I see on the demo you have a member login. Is there something included in this theme that uses a member plugin or something to allow for a member only area?

I also wondered, if that is the case whether this means you can set menu items that are only visible for members too?

Thanks in advance and lovely theme.

XiaoThemes

Hi.

The form at top is just to login at your website. Member only area or protected pages isn’t included, so you need do it with a plugin for example :)

Best Regards,

Rafael Angeline

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
hhmercan Purchased

list shortcode error

bulet bullet

XiaoThemes

Hi.

Please, open a ticket at support with links and Dashboard access. Don’t post issues directly here because we can’t do nothing here at TF Comments…

I’m waiting your ticket to solve your issues.

Best Regards, Rafael

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
hhmercan Purchased

hi have widget variation page? (wordpress version) example http://demo.arrowthemes.com/html/beulah/crimson/widget-variation.html

+ Is it possible to create a registration form?

XiaoThemes

Hi.

You have the option to set both sidebars on one page, we’ll do a page that shows this and send the code for you ok?

Which is your ticket ID to send the files.

Cheers,

Rafael

XiaoThemes

Hi,

sorry for the delay, the support team has now been increased to be at your service :)

I see your ticket has been resolved.

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years

Hey the demo looks great so i purchased it.. only one widget will go into the box the rest want to go at the bottom of the page.. you can see it here: my-whistler dot ca

thanks.. this is a really great theme :)

XiaoThemes

Hey buddy.

Please, open a ticket here and we’ll help you – https://xiaothemes.zendesk.com/

More one thing, when you bought it?

Cheers, Rafael

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 2-3 years

a few days ago..

XiaoThemes

Replied :)

Oh, and please, keep in mind we’ll do our best to reply you as fast as we can, but on weekends is a bit harder.

I’m waiting your reply in ticket :)

Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

any chance of a discount if I’ve already purchased the HTML theme?

XiaoThemes

Hi, sorry, but this isn’t allowed by Envato terms and rules :(

Cheers,

Rafael

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi RDever,

Great looking theme and I am very interested in buying it. Before I do that though, I do have a couple of questions:

1. I am interested in having each page of my services to be in a different color similar to the color choices the theme come with. This way, I can have the blue for option A, the Green for option B, the red for option C, and so on… Is that possible in this WordPress theme?

2. Does this site also come in as an HTML template instead of WordPress? I am interested in buying both.

Thank you

XiaoThemes

Hi!

Let’s go:

1. Unfortunately no, but this can be made with some modifications on code :)

2. Yes, sure. The HTML is from my partner – themeforest.net/item/beulah-corporate-business-html-template/1025152

Thank you so much.

I hope have you as a new customer very soon.

Cheers,

Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

How can I change the description of each title page which shows under the Nav bar?

I’m waiting your reply in ticket :) Thanks.

XiaoThemes

Hi.

Please, send your ticket ID and we’ll verify ;)

To edit the text you need add some text to page “Excerpt”. Do you know how to do it?

Cheers, Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sunevil Purchased

hi,

how can i configure the ”$to” parameter on a contact form?

XiaoThemes

Hi.

You can configure it in Dashboard – BEULAH – General.

Type your email at “Contact Email” field.

Done ;)

Cheers, Rafael

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello , please comment : I cant find Side Navigation on the page with the same name . Or its just a pagename ?

Thanks

XiaoThemes

Hi.

We’ll add this functionality on the next update that is coming ;)

Best Regards, Rafael Angeline

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