174 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello , thanks for quick reply ! One more : MainMenu sliding effect – its theme setting option or default ? I cant get the same (

thanks

XiaoThemes

Sorry, I didn’t understand. Are you talking about the submenus?

Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

no , i mean slide, moving on top-level menu with the mouse . I cant see it in my template .

XiaoThemes

The bar below menu items?

Cheers.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

slide-hover effect on main menu . ( www.vesna-company.com ) :-(

XiaoThemes

Hi.

Did you open a ticket at our system? If yes, provide the ID :)

Cheers.

XiaoThemes

I saw that you didn’t provide a twitter account to footer bar, if you don’t provide a valid twitter account you need deactive the twitter bar, OR provide a valid account like “xiaothemes” or “envato”, if you don’t do one of these things it will break the javascript.

Do the following:

- Go to Dashboard – BEULAH – General - Find the field “Enable Twitter Bar?” – if you don’t need the twitter bar, uncheck this one and Save. If you need the bar with latest tweets, go to “Twitter Account” and type the account name.

Save the Settings.

Done, now your menu is working fine ;D

Cheers, Rafael

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Thank you ! Fast and clear ! regards

XiaoThemes

Hi.

I’m glad it helped you.

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Beulah! Newbie here. Working with the theme and trying to hash out the homepage. I have a couple questions. How do I get the same mouse hover effect you have in the live preview?

Plus, I want the Rich typography/Dynamic portfolio widget you have on the homepage of the live preview as well. How do I get that? Please help.

XiaoThemes

Hi.

Try it to solve the menu issue:

If you don’t provide a valid twitter account you need deactive the twitter bar, OR provide a valid account like “xiaothemes” or “envato”, if you don’t do one of these things it will break the javascript.

Do the following:

- Go to Dashboard – BEULAH – General – Find the field “Enable Twitter Bar?” – if you don’t need the twitter bar, uncheck this one and Save. If you need the bar with latest tweets, go to “Twitter Account” and type the account name.

Save the Settings.

Done, now your menu is working fine ;D

2. The code is avaliable at the file that comes together to the file that you downloaded from TF. This file is inside /Docs/WIDGETS_CODES.txt

Paste the code inside a Text Widget and done. If you need more help, open a ticket at our support system.

Best Regards,

Rafael Angeline

Cheers, Rafael

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

Hi Rafael,

As I mentioned I’ve been waiting for a ticket reply for 4 days now. Request #213. I’ll send a new one now anyway (#226) as this problem needs to be solved quick now. I have no idea how to add page excerpts for this theme. Thanks

XiaoThemes

Hi.

Solved.

To everybody that have the same issue, watch this screencast: http://www.screenr.com/M4r8

Best Regards,

Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mitchyaq Purchased

On the sample data how in the world do I set up a homepage? I know it can’t be that difficult.

XiaoThemes

Hi.

Did you see the docs? :D

Look this – http://www.screenr.com/GwO8 & this one – http://www.screenr.com/KjX8

I hope this helps ;)

Cheers,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

Really love the look of this theme but it does not setup easy. I can not get the content slider to display and can not find how you displayed the recent posts in footer widget and also the first word of each widget in white.

Also the roll over effect in the demo is not working for me either. Lots of problems with this theme.

The Twitter bar will not load the tweets either. http://integratedinventorysoftware.com/
XiaoThemes

Hi.

Please, open a ticket here https://xiaothemes.zendesk.com/ and we’ll help you to solve it :)

https://xiaothemes.zendesk.com/

Best Regards,

Rafael Angeline

jgucci333

Thanks. I just submitted a ticket.

XiaoThemes

Hi,
sorry for the delay, the staff team has been increased and I’m now at your service :)

Did we get back to your ticket back then?

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

Is there support on this theme? I submitted a ticket several hours ago and got one response for login info but nothing since.

I have found yet another problem with the filterable portfolio not working at http://integratedinventorysoftware.com/solutions/.

I love this theme but seems to have allot of issues. Please help!

XiaoThemes

Hi.

This is a JS issues, generally caused by FTP transference errors, our team is already looking for a solution, have sure of this ;D

But, keep in mind that our support can leave until 24-48 hours.

As our team is already looking to your trouble, you’ll get a reply in the next hours :)

Thank you very much.

Best Regards,

Rafael Angeline

jgucci333

Thanks so much Rafael!!!!

XiaoThemes

Solved!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Thanks for the earlier response RDever. I so the codes for the accordion, but not the tabs. Where might I find that?

Please and thanks

XiaoThemes

Hi. :)

Are you talking about the content?

Best Regards,

Rafael Angeline

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lob01 Purchased

Hi, we have two questions!

1. We have some problems with the view of the social icons at the top. When we are logged in wordpress everything works perfect but when we log out, the view of the social icons change and the view get incorrect. The rss/fb/twitter icon display double time and overlap the log in button.

2. Is it possible to delete the hole Member Login Button and when, how could we do this!

We need HELP !

Regards,

Stefan

XiaoThemes

Hi.

Can you open a ticket here – https://xiaothemes.zendesk.com/ – and send the URL , this way we can verify the issue ;)

Best Regards,

Rafael Angeline

lob01
lob01 Purchased

I open a new request on xiaothemes! I hope it works…we a little bit in a hurry!

lob01
lob01 Purchased

Should I send MY URL via xiao?? Or should I send the XIAO URL ot´f my ticket to you here to this thread??

lob01
lob01 Purchased
https://xiaothemes.zendesk.com/requests/250 Adress of the request PLEASE HELP !!!!
XiaoThemes

Hi.

Already replied dear buyer.

We’re here to any futher question.

Cheers,

Rafael Angeline

lob01
lob01 Purchased

Tanks a lot! I try this setting several time but no modification! I answere on the xiao thread and send you pictures! Regards,

Stefan

XiaoThemes

Hi mate.

I replied your question, waiting more infos to solve it :D

Cheers!

lob01
lob01 Purchased

WOW !! I´m realy impresses! So fast and we try it hours and hours!

A thousand thanks for your help,
Stefan from germany!
XiaoThemes

You’re welcome :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hi,

first of all : really nice job.

Second, just a problem with the portfolio.

The lightbox is doesn’t working. i try with several size but when i click on the magnifying glass nothing happen.

and i have a error message on the discription page :

Warning: Invalid argument supplied for foreach() in /homepages/41/d369475313/htdocs/wordpress/wp-content/themes/beulah/single-project.php on line 135

Do you have any tips ?

Thanks,

Nicolas. ps=Sorry for my english i’m french ;)

XiaoThemes

Hi.

Thank you so much mate : )

About the error: this happens when you set a empty slider to any page, to solve it go to Dashboard – BEULAH – Slider Manager and add few slides (images) or just one slide at least to the slider :D

About the lightbox, I think some thing is breaking the JS. Open a ticket here https://xiaothemes.zendesk.com/ and send the website URL , this way I can verify it.

If you provide Dashboard acess we can set up a basic slider for you also ;)

Cheers, Rafael Angeline

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

RDever, I figured out my last issue… never mind about that, but I am having a problem with the twitter bit at the bottom of the page. It isn’t loading my tweets. Any fixes?

XiaoThemes

Can you open a ticket here – https://xiaothemes.zendesk.com/ – This way our team can access your Dashboard and configure it for you.

Let me know if you can do it ;D

Cheers,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

Killing me here man. Your last post over 12 hours ago was that my ticket was going to be replied to within hours and still nothing.

It’s such a shame because the the theme is beautiful but the support is not.

I hope you can help soon!

XiaoThemes

Hahaha I finished just now. Sorry for the late, yesterday was holiday here at Brazil :)

But is everything working here.

I saw you modified the code, but if you remove the date at top you need remove the script part that do this works :)

I sent more details to your ticket at our support system, please give a look.

I hope you like our job ;)

Best Regards, Rafael Angeline

jgucci333

Everything is not working. All the same issues are still present.

1. Content slider does not work 2. Navigation hover effect does not work 3. Twitter bar does not work 4. Filterable portfolio does not wok.

Am I missing something?

jgucci333

Also how do you make the footer widgets have the first word in white and display the recent posts the way the demo looks.

XiaoThemes

WOW !

But everything looks fine here – http://integratedinventorysoftware.com/

Try a Ctrl + F5 to refresh the cache.

Cheers, Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

Rafael Angeline

You are the man! All fixed. Thanks!!!!

XiaoThemes

:)

I’m glad everything is solved.

We’re here to any other issue.

Best Regards,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

What widget did you use to display From Our Blog in your demo in the footer?

XiaoThemes

I used a shortcode inside a Text Widget.

You can get the code inside the folder Docs/ at file WIDGETCODES .txt

Thank you,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • Referred between 50 and 99 users
  • United States

Just curious how you fixed it please.

XiaoThemes

Hi :)

I just removed the lines that add the data to the div you removed.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Slovakia
zbalas Purchased

Hello,

Firs: Great theme :)

Second: I have some issues :)

1.| How can I change language generaly? I found language folder with default.pot file but POT file is 0kB so cant use it… can you please send me default language POT or PO file? I need to translate it to 5 different languages :) Thanks

2.| Filterable portfolio does not work correctly… I have 4 filters created but only 2 of them shows and also filter “Everything” is showing too by default… I done everything according to manual but still only 2 filters are showing..:(

3.| Is there possibility to add picture gallery? I have different kind of projects and need to present them with lots of pictures and no gallery plugin looks nice enough to fit your theme :( including wordpress classic gallery :(...

Thanks a lot for fast relpay..

Regards

Zlatko

XiaoThemes

Hi mate.

Could you open a ticket here – https://xiaothemes.zendesk.com ?

1. I’ll send a little video that teachs how to use a plugin to do it for you.

2. Send the url with the ticket and our team will give a look.

3. Sorry, add a gallery isn’t included in this version, but can be added to a next update :)

Best Regards,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • United States
fiffie Purchased

Hi,great theme.. love it! how do I link correctley to a page? The supplied short code is this – [pricing_section title=”Standard Plan” price=”$ 7” period=”mo” href(#)=”#” tooltip=”Get a Free” text=”Sign Up” attr=”first”]

But when I try this – [pricing_section title=”Standard Plan” price=”$ 7” period=”mo” href=”http://www.google.com” tooltip=”Get a Free” text=”Sign Up” attr=”first”]

It does not work… help please :-)

XiaoThemes

Hi.

Can you open a ticket here – https://xiaothemes.zendesk.com ?

Send the URL and Dashboard access, this way we can solve it :D

Cheers,

Rafael Angeline

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • New Zealand

hiya liking the theme (haven’t purchased it yet) a bit buggy from the comments above. my question, how much control do I have over the background and the logo area? i.e. can I make it bigger? (i.e. change the height?)

XiaoThemes

You can change the logo with our admin panel.

About the background, you can modify it easily with a little custom CSS rule :)

Cheers,

Rafael Angeline

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