174 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

edit the header.php file and remove this section:

<?php if (!(current_user_can(‘level_0’))) : ?> <?php _e("Member login", "beulah");?> <?php endif; ?>

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! Could you please specify what the intention of your comment is by replying to my comment?

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
sunevil Purchased

hi, Now there is a option to change/disable the icon… but, how can i customize (delete or change description) the “header-content” div for each page? thnks

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! Could you specify your request please? I’m not sure I understand fully.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Turkey
hhmercan Purchased

No support for 2 months! where is the RDever

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! :)

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I have a small issue with the 404 page while helping to publish this template; if a link from a menu is broken instead of the proper 404 page I get a page with the Blog Icon and some lorem ipsum text on the header, plus the correct line on the page “Mmmm… We didn’t found any posts/pages with your criterias”. The breadcrumbs sys 404 anyway.

My problem is that I cannot find that text to change it or change the icon.

Thanks

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! Please post back with the account that purchased the item so we can verify you for support!

Cheers,
XiaoThemes Staff

  • Has been a member for 1-2 years

I inherited a site that has this theme, and can’t find any documentation on the theme at all. Is there a way to edit the skin .css files? I don’t have access to the site via FTP . :-(

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! Please post back with the account that purchased the item so we can verify you for support!

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Netherlands

Hi,

first of all I’d like to say that your theme is just wonderful. Many ways to adjust it to my personal taste, but…..here’s the problem. There is no wysiwyg editor using your theme. To access shortcodes this is very usefull. Did some searching and found out that there should be a editor-style.css I can’t find it in any folder of the theme. I would be greatfull if you can help me out.

Best regards,

Robert

XiaoThemes

Hi,

sorry for the delay, the staff has been increased now to be at your service! I will forward your question to the developer directly!

Cheers,
XiaoThemes Staff

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

hello,

The layout was messed up. Please check http://www.tranquilitycremation.com/ and let me know what is problem.

XiaoThemes

Hi,

the site looks gorgeous! Sorry for the delay, the team has been increased now to be at your service! If your issue still exists please let me know!

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Colombia
  • Has been a member for 1-2 years

this theme use sitemap?

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Could you specify your question please? You can find everything in our demo preview :)

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lob01 Purchased

Hi, I´m using the wp template but I have one question! When I´m writing blogs, the links in my blog don´t get another colour. So nobody could see, “this is a link”! I´m colouring the links by hand but this is not a good solution! Any idea? Regards,

Stefan Lob from germany

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Could you show me your website? I gladly give you concrete css for this!

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

A few unhappy customers around here so the obvious question for me is then if this theme is still properly supported.

I also notice the last update was back in May a few days after it’s release.

The last question is if it is compatible with WP 3.6 because it only specifies up to 3.3 in Software Version. It might be but nothing but I can’t take anything for granted so I’d appreciate if you can answer these few questions. Thanks

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! WP 3.6 does not exist, but you can find compatible versions in the right sidebar of this page :)

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
EasyFold Purchased

Feel I just want to give a bit of feedback on this theme:

I was scared to buy the theme and the fact that the publishers doesn’t really care to answer questions didn’t really sit well with me. In anycase I bought the theme and with my limited skills of Wordpress I have had no problems so far (worked with it for little over week now). There are a few niggly little issues but certainly not a show stopper. I did submit a support ticket on January 3rd and was only answered on the 7th and by that time I sovled the issue myself but that seems to be the norm by looking at the other complaints. I am happy with the purchase..

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Thank you very much for your kind words! In case you ever need anything please open a ticket in the support section, I’ll gladly help!

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Mexico
zataraa Purchased

Hello! .. I need to take the time and “member login” .. how I can solve it? submit a ticket but did not respond.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Could you specify your request please? You want to add a link to a login form for your site? I’m afraid we don’t offer modifications of the theme for free.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Mexico
zataraa Purchased

How I can remove the text space in Kenburn slider? or make it smaller

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Could you specify which space you mean by showing me a link to your website please? Please comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I just purchased and uploaded this theme through an ftp because wordpress would not install it through their uploader. Now I am getting this message across the top: Notice: has_cap was called with an argument that is deprecated since version 2.0! Usage of user levels by plugins and themes is deprecated. Use roles and capabilities instead. in D:\Hosting\7903010\html\wp-includes\functions.php on line 2908 This also appears on the side. I want to make sure that this is working properly.

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! Make sure you are on a WP version that is compatible with the theme, you can find compatible versions in the right sidebar of this page.

Cheers,
XiaoThemes Staff

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Mexico
zataraa Purchased

Hi .. as there is no support service .. anyone knows how to modify the “Blog” text: Tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum….

thanks!

XiaoThemes

Hi,

sorry for the delay, the team has been increased now to be at your service! I will forward your question to the developer directly.

Please comment back by clicking on the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

So I’m on 3.5.1 and the contact form shortcode strips away all css on the page. I have disabled for now, is this just the WP version making this happen? Do you plan on making the template compatible with current and future releases?

XiaoThemes

Hi,

the developer definitely said updating the themes is in the pipeline, but I don’t have any ETA for that I’m afraid. For now please try to revert back to the compatible WP version.

You can comment back by clicking the Reply button.

Cheers,
XiaoThemes Staff

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

When I try to activate this theme, I get the following errors:

Warning: require_once(shortcodes/tinymce/tinymce_shortcodes.php) [function.require-once]: failed to open stream: No error in C:\Inetpub\vhosts\walterharder.ca\httpdocs\WordPress\wp-content\themes\beulah\wpts\wpts_shortcodes.php on line 8

Fatal error: require_once() [function.require]: Failed opening required ‘shortcodes/tinymce/tinymce_shortcodes.php’ (include_path=’.;./includes;./pear’) in C:\Inetpub\vhosts\walterharder.ca\httpdocs\WordPress\wp-content\themes\beulah\wpts\wpts_shortcodes.php on line 8

tinymce_shortcodes.php does not seem to have been installed. Where is it supposed to be?

XiaoThemes

Hey,

can you please open a ticket over at https://xiaothemes.zendesk.com/home so we can discuss that?

Cheers,
XiaoThemes Staff

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Will you guys be updating this theme to be compatible with wordpress 3.5 and maybe responsive in the near future.

XiaoThemes

Hey,

according to the info I got updates to every theme are in the pipeline, but I’m afraid I cannot tell you how far at the front it currently is. Thanks for asking!

Cheers,
XiaoThemes Staff

  • United States
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

One of the best themes out there, beautiful… it seems your sales suffered from lack of support? and now we are waiting on 3.5 and Responsive modifications? Let me know when those are done (and the issues the posters above are fixed), I will be a happy buyer.

XiaoThemes

Hi! Stay tuned for a possible update :) Cheers, XiaoThemes Staff

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

I would like to replace the “date” located at the top of the page with the phone number of the company. So a person with a mobile phone can click on the phone number quickly. Can you tell me how to change this?

XiaoThemes

Hey!

In header.php find this code:

<div id="top-date" />

and replace it with this:

<div id="top-date">your phone number</div>

Then, open script.js and remove this code:

var now = new Date();
document.getElementById("top-date").innerHTML=(dayNames[now.getDay()] + ", " + 
monthNames[now.getMonth()] + " " + 
now.getDate() + ", " + now.getFullYear());

Let me know how that goes!

Cheers, XiaoThemes Staff

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