1100 comments found

Hi there. I am having some problems with the orbit slider on my site. I was uploading the images in the right size, then inserting them into the slide using the ‘original size’ setting. However, it has suddenly started resizing the images (I think to thumbnail?) so they don’t fit and won’t show up on the slider. I am not doing anything differently so confused about what is going on?!

MNKY

Hi,

Please check inserted image urls and make sure they are leading to correct images.

Thank you!

frezko Purchased

Hello dear people at MNKY! It’s been a long time, but I have revisited this theme and need some help: How do I change the color of the content-box bars? It is by default set to red and I need it to yellow-orange.

Thank you!

MNKY

Hi,

Colors can be changed in theme options :)

Thanks!

Default-user
frezko Purchased

Thank you, I couldn’t understand how I missed that! But I can’t figure out where to change the colors of buttons and dividers? If you see on my working website; http://www.liftpartner.no/ that the red colors doesnt match the yellow.

Thank you!!

MNKY

Hi,

The button can be changed in bigcity/shortcodes-ultimate/css/style.css.

Find.su-fancy-link-white and remove or modify background-image styles. Or you can leave background color only.

About divider, it is an image, the color can not be changed sorry :) But in same file as above, find .su-divider3 and there you can replace the image with simple background color.

Thanks!

cwebs Purchased

Hi! I have a problem with extra spaces that appears randomly in text headers. http://bozenaziemniewicz.pl/ for example at this page in “G?OSU J!” should be “G?OSUJ!” or “ST OWARZYSZENIE ABSOLWENT ÓW” should be “STOWARZYSZENIE ABSOLWENTÓW”

Default-user
cwebs Purchased

but, there are no charakters, in panel i write “GLOSUJ!” at page it shows as a “GLOSU J” and so on im many random places

Default-user
cwebs Purchased

now it’s even in menu: I wrote “AKTUALNOSCI” and it shows “AKT UALNOSCI”. please help

MNKY

Have you tried disabling the font?

bobkf Purchased

Hi l have few questions about my site is it possible to ask you privet? thank

MNKY

Hi,

You can send private support message to our staff member: http://support.mnkystudio.com/profile/7/laranz

Thanks!

Hello, I would like to add a background and the images are on the sides of the blog and a black center like this site: http://www.mamytwink.com/

But if I zoom on my site, the background moves.

Thank you for your help.

MNKY

Hi,

Please post your question on our support forums: http://support.mnkystudio.com

Thank you!

5wc Purchased

Hi,

I have discovered an issue where when a user searches my site, any page/post that is formatted using the columns shortcode and thus has content which starts with [column…] rather than html, returns no excerpt in the results shown.

See http://www.5wc.co.uk/?s=balloon for an example

Is there any way to fix this?

MNKY

Try adding this to functions.php

add_post_type_support('page', 'excerpt');
Default-user
5wc Purchased

Hi, thanks for such a speedy response, it works but the custom excerpt, while showing up isn’t limited in size and is missing the “read more” link that the auto excerpts create.

How can I add them as well?

MNKY

It is the default wardress excerpt behavior. You will have to change it for this.

Maybe you can try plugin like this (not tested, sorry :) ): https://wordpress.org/plugins/advanced-excerpt/ or this https://wordpress.org/plugins/easy-custom-auto-excerpt/

Thanks!

i can’t place pagination any of these pages. could you?

http://bagimsizdegisken.com/konser-tv http://bagimsizdegisken.com/grup-tanitim
MNKY

What is different from our test site it your wp page navi skin, so this may be the issue then? Add this to style.css:

.wp-pagenavi {position: static !important;}

Thanks!

Default-user

yes it works! thank you. sorry for causing so much pain

MNKY

No problems, it was a little challenge :)

I just downloaded the theme and uploaded it into wordpress.

I received an error message saying the install failed because:

“The theme is missing the style.css stylesheet”

How can I resolve this?

Thanks, Andy

MNKY
MNKY Author

Hi,

Unzip main download package and find bigcity.zip file inside – this is a theme file to install.

Thanks!

Default-user

Thanks!

Hi,

I’m very new to using wordpress so please forgive me. I have uploaded an image for the logo but only a small part of the image is displayed at the top of the page. I have seen some comments about style.css but I have no idea what that is and I can’t find it. Could you please advise?

Also is there a way to preview the fonts before selecting them?

Thanks Andy

Default-user

I have managed to edit the header height so it displays the whole image but it’s too big. Would I have to resize the image before uploading it if I want it to be smaller or is there a way to adjust the header parameters and have it rescale the image to fit?

Also I’m trying to write a blog post but there doesn’t seem to be an option for using different sizes of text for headings etc Is there a way to do this?

Can the background color of the post title which is currently a red color be changed?

Thanks for your help

MNKY
MNKY Author

Hi,

We do not limit logo size in theme. It is better to upload image in size you want it to be.

Use Visual Editor of the post and choose paragraph type you want. You can edit global size of headings in Theme Options/Typography. And finally to edit it inline use this text mode of the editor:
<span style="font-size:14px;"> Text </span>

To change title color go to Theme Options/Color Variations/Main color options

Thank you!

I just bought this theme and I am really puzzled by the way the header images are set up for the blog page. I am using a static front page, and all I want is to have a custom image header. I go to the blog settings, and for some reason I have to manually put in HTML in the custom element header HTML field for this to work? However – I am unsure now how to have tis image resize according to how it is being viewed. Can you please advise how, or what steps to take to just get a simple image as a header for my blog page??

MNKY
MNKY Author

Hi,

Blog settings are for blog/archive page only, because it is handled in special way, so blog header has to be set in theme options.

For static page, just go to page editor and set your header. You will see a field to add image URL you want to set as a header. When done, select Custom Header Element as header in page options (select box should on top right).

Read more about setting headers in user manual.

Thank you!

Default-user

I’m sorry I wasn’t clear. While I am using a static front page, the issues I am having are on my blog page. I set the blog page to custom html, inserted html to insert my uploaded image in the custom html spot. Image shows fine on my blog page when viewed full size. When viewed on mobile the header doesn’t resize. What do I need to do? I’ve read the guide and there’s no mention of this issue.

MNKY
MNKY Author
Use it like this:
<img style="max-width:100%" src="#" />

Thanks!

iloshg Purchased

Hi, I just bouht the template but I do not have the Special layout “Blog – blog page with sidebar and post slider” available. How can I activate it?

MNKY
MNKY Author

Hi,

Blog layout is applied to your blog page automatically. Go to settings/reading and select your blog page or set first page to display your latest posts. You can customize blog page in theme options later.

Thank you!

Default-user
iloshg Purchased

Thank you very much! Another question: How can I use all the typography fonts for normal pages? It seems that I cannot choose the fonts via the standard wordpress editor. Maybe TinyMCE will work out?

MNKY
MNKY Author
Do you want the same font to apply to all text on the page? I would suggest using google font then, because cufon is good only for titles. Go to google page and see font usage instructions, add call for font in header files like this:
<link href='http://fonts.googleapis.com/css?family=Open+Sans:400,300,300italic,400italic,600,600italic,700italic,700,800,800italic' rel='stylesheet' type='text/css'>
And add css like this:
body {font-family: 'Open Sans', sans-serif;}

Thank you!

Hello!

So all of a sudden the logo on my page has become tiny and is showing at the top left hand corner of the screen. Not sure if it’s something I did. Do you have any suggestions on how do change it back?

Also I’m looking for the option to add imagea to the recent posts widget but the only options I have are to add the date of the post and specify how many posts to display. Where is the checkbox that enables a thumbnail image?

Thanks! Andy

Hello!

So all of a sudden the logo on my page has become tiny and is showing at the top left hand corner of the screen. Not sure if it’s something I did. Do you have any suggestions on how do change it back?

Also I’m looking for the option to add imagea to the recent posts widget but the only options I have are to add the date of the post and specify how many posts to display. Where is the checkbox that enables a thumbnail image?

Thanks! Andy

MNKY
MNKY Author

Hi,

It will cut image also, if changed differently, because width stays the same.

Thanks!

Default-user

But it is was previously smaller and it didn’t cut off the image. Could you tell me what I can change in the coding to change the size of the post slider? Thanks!

MNKY
MNKY Author

It will have absolutely same result as changing height in slider options

I have just received this error while trying to install jetpack:

Fatal error: Cannot redeclare grunion_media_button() (previously declared in /home/eartothe/public_html/wp-content/plugins/jetpack/modules/contact-form/admin.php:18) in /home/eartothe/public_html/wp-content/themes/bigcity/functions/contact-form/grunion-contact-form.php on line 682

I have seen the solutions you have posted but I can’t access anything in the dashboard to change the contact form coding or uninstall jetpack so how can I fix this?

MNKY
MNKY Author

Hi,

Login from Cpanel or ftp client and delete this line from theme’s functions.php:
require_once (TEMPLATEPATH . '/functions/contact-form/grunion-contact-form.php');  

Thank you!

Hello, I love this theme and I am happy to buy it. I only have a problem! When I trigger the footer menu, it is below the slide image. Wanted him to stay on top. Can you help?

Default-user

Where do I enter this code?

MNKY
MNKY Author

Just post it in the end of the style.css file.

Thank you!

Default-user

Thank you very much! It worked perfectly! :D

iloshg Purchased

Hi, after tranfering my website to another host all my theme settings are lost. Is there any option to recover them?

Thank you.

Default-user
iloshg Purchased

Hi, I have a backup of the old data. How can I export and import them? Also the old website is still active.

Everything is working (old post, sites etc.) only the theme settings are blank (I changed a lot in typo, color settings, orbit slider etc.)

MNKY
MNKY Author

1. On the old website. Open bigcity/option-tree/theme_options_data on your server and download two files you find there to your computer or find them in downloaded package.

Now delete them from the folder.

Go to your dashboard and refresh, you will see Settings tab tor theme options.

Go to Setings->Export and save text from Theme Options Data field to .txt file.

2. On the new website. Do the same, but use Setings->Import and copy that txt file content into the field.

Thanks!

Default-user
iloshg Purchased

You are awesome! Thank you!

Hi,

I’m using version 2.0 and there is no mobile.css. I don’t really update the theme cause i’ve made so many changes. So, how could i include mobile.css in older version?

Hi,

I’m using version 2.0 and there is no mobile.css. I don’t really update the theme cause i’ve made so many changes. So, how could i include mobile.css in older version?

MNKY
MNKY Author

Hi,

Responsive style requires update of the whole theme, there are many files and structure is affected.

I would suggest using plugin in your case, like WPTouch pro.

Thank you!

Hi there,

I am currently using the font chunk five and it’s not displaying apostrophes or punctuation in the headings. Could you please tell me how I can fix this?

Thanks

MNKY
MNKY Author

Hi,

I think that font does not have these characters. Try using different one.

Thank you!

as promised, here my presale requests.

- with the purchase of 48$ i will be able to upgarde the theme for lifetime…or i need to re-purchase each new theme upgrade here 2 themeforest)?

- is there a money-back warranty? if yes, how log will this warranty be?

- is it possible to test the theme on my own site (lets say fro 30 days?)

Thanks guys ;-)

MNKY
MNKY Author

Hi,

1. All updates are free for the lifetime of the theme.

2.,3. Theme forest rules do not provide such possibility. All themes are sold as-is.

Thank you!

Default-user

tnx. Liftime sound good. How to access/proceed upgrades. True WP site update function only?

MNKY
MNKY Author

You will be able to download latst version from Theme Forest at any time. For now there are no auto updates for bigcity theme.

Thanks!

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