4323 comments found

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi Branik, I would like to add a solid background colour behind the Div Wrapper where the titles sit ie. “Team: with all kinds of great personalities” to have a solid background colour over the entire section. Is this easy to do?

Brankic1979

It’s easy to do, but I need to see URL of that page so I could send you Extra CSS

pandemonium

I was hoping to do it on every page actually. A different colour or image as a wrapper on each relevant page. The URL is http://www.wepushbuttons.com.au/

pandemonium

If that’s not possible maybe just one solid colour on each page (TealGreen of the menu).

Brankic1979
Add this to Extra CSS in Brankic Panel
.section-title {
  background-color: #3EA9A1;
}
pandemonium

Thanks for your fast response- much appreciated!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi brankic, my contact page isn’t working on my website, something isn’t letting the email go through. any thoughts?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Brankic, I’ve noticed other users have had the same issue with their contact page, the set it up the way you are suppose to and it says thank you email went through but…they never recieve the email. What can be done to fix it?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have problems with Contact form.

http://landmarkagents.com/contact-us Field 1: text: Name Field 2: Text: Email Address Field 3: Text: Telephone Number Field 4: Text: How did you find us? Field 5: Nothing: Nothing

Email will be received by one person at the email address: abe@lmestates.com

Email from field: info@lmestates.com

Insert the number of email field below: 1

Thank you!

Brankic1979

Hi,

Insert the number of email field below must be 2 (because email field is your 2nd field in the form)

I hope this makes sense…

ps: If this doesn’t work, check with your hosting support why you get Internal server error when visiting http://landmarkagents.com/wp-content/themes/bigbangwp/includes/ajax.recaptcha.php (because this file is used for sending emails)

Default-user

Hello again,

Sorry, this still didn’t work for us. And our hosting support wasn’t much help. If I were to change the email that will be receiving these inquiries would that change anything? Because we changed it to a gmail email address, and it still didn’t work.

Brankic1979

May I see printscreen of your Brankic Panel -> Contact ?

You can send me an email to support@brankic.net, but please let me know via this dashboard after you send this email…

Default-user

Please check your email, thanks!

Brankic1979

Hi,

Ask your hosting provider why you get error when you visit http://yourwbesite.com/wp-content/themes/bigbangwp/includes/ajax.recaptcha.php

This file is used for sending email and if the script can’t access it, emails can’t be send.

Easier solution is to use contact form plugin (the one with the number in the name is working just fine with our theme)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

here is my info inregaurds to the contact page not working

http://markpadgettweddingdesign.com/contact/

who recieves emails: markpadgett1@me.com email from field: markpadgett1@me.com insert the number of email field below: 2

field 1: text first last name yes field 2: text email yes field 3: text phone number yes field 4: text area tell us about your wedding so far field 5: text how many guests yes

thanks

Brankic1979

Hi,

I see you have more than 5 contact fields? It means you’ve changed something in the source?

When you visit http://markpadgettweddingdesign.com/wp-content/themes/bigbangwp/includes/ajax.recaptcha.php do you got empty mail to markpadgett1@me.com ?

Try to use some contact form plugin if our contact form doesn’t work on your server…

Default-user

what sources files are related to the contact page? I want to replace them with originals with my files on the server to see if that helps. I have another website jakeandnecia.com/say-hello/ that i altered the contact page and it works fine. Its on the same hosting service as the other one so i don’t think its a server related issue.

Brankic1979

If it’s working fine on one website and not on the other – it’s not theme related – right?

I just have to say if you have our theme on 2 domains, you have to purchase theme twice.

Original files are in the ZIP you’ve downloaded from ThemeForest (you can download it again…)

Default-user

i don’t get any mail when i load that ajax link.

FYI the theme has been purchased twice. The website in question was purchased by my client and I purchased it for my self

Default-user

what are the specific files i need to replace that coorespond to the contact page, i don’t want to replace all the files.

Brankic1979

Hi,

We can’t offer support if you’ve changed the theme files.

Default-user

okay thanks but its been fixed. FYI for anyone else who has this issue, the subject line of the email was sending it to spam. So check that first

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
MissJoy Purchased

Okay this time I can’t figure it out on my own. :)

I’ve added a large image to the About page of the site. 1000 across x 750. When the page is shrunk down to mobile size the picture distorts. Is there a fix to this or proportions I need to be aware of re: image size for that to not happen?

Thanks!

Brankic1979

Hi,

Are you using the latest version of our theme. I think this issue is fixed in one of the updates…

MissJoy
MissJoy Purchased

Hmm maybe not. If I download the new version, what do I need to do to update without losing my customizations? Thank you for a fast reply!

Brankic1979

It’s explained in the help file (you’re not losing any customization, unless you’ve changed core files)

MissJoy
MissJoy Purchased

I just updated the theme and the picture on the about page is still warping when the page is viewed in mobile size.

MissJoy
MissJoy Purchased

Thanks for never replying to this 6 days later.

Brankic1979

Sorry :(

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • United States
MissJoy Purchased

Sorry, also there is something wrong with the full width contact page. The map is not as tall as it is on your example site and when I click on “Send Us A Mail” nothing happens. There is no contact screen, no form, no social media icons, etc.

Your help is appreciated, thank you.

Brankic1979

May I see the URL of your full width contact page?

Brankic1979

Update the theme…

MissJoy
MissJoy Purchased

Updating the theme seemed to have fixed this though. :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Spain
lleonera Purchased

Hi, I just download the theme on ThemeForest bigbang but I can not install it on my desktop because of a missing file. The message is this: Unable to unzip the package. The subject does not have the style sheet style.css.

We have uploaded via ftp but the desktop does not identify wordpress and I can not install the template.

It is urgent that I can install the template. Please instruct me what I can do.

thanks

Brankic1979

Hi,

Have you read the help file (section about installing the theme)?

I guess this is your first ever purchased file on ThemeForest :)

http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
Default-user
lleonera Purchased

Thanks! Very nice theme!

Two more questions:

1) In the FAQs section explain how to convert the icon boxes in five columns. Can I do three columns?

2) In your website there is the option to download more icons but when you do it not download anything. Where can I find them?

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
karimxp Purchased

Hello,

I have problem with e-mail server. Below the link and values

URL: http://sulimedia.co/?page_id=17
Who will receive emails,: kardo@chello.nl
Email from field: kardo@chello.nl
number of email field: 4

Please help!

Brankic1979

Hi,

Email field is 2nd (not 4th)

I hope this helps…

Default-user
karimxp Purchased

Hi Brankic,

I tried 2nd and all other filed, but it doesn’t help!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Sold between 100 and 1 000 dollars

Hi there,

Just bought this theme and taking a look now. I have a question about the layout. The preview of the theme looks like this:

http://www.flickr.com/photos/65810243@N04/8662035837/in/photostream/

but as soon as you remove the top frame the layout becomes like this:

http://www.flickr.com/photos/65810243@N04/8662035463/in/photostream

This is also the case in my downloaded theme. Can you explain how to get the content centred as per the first image?

Thanks a lot.

Brankic1979

Hi,

This is something related to Safari browser. Some other users reported the same issue, but later they solved it (and I don’t know how)

Default-user

Hi, thanks for your response. However, those screenshots were taken in chrome.. any suggestions?

Brankic1979

Sorry,

I meant Chrome :(

Default-user

Hi. Thanks for the response. I’ve got no idea how to fix this layout thing. Can you point me to some of the comments where this has been resolved?

Thanks.

Brankic1979

Hi,

Nobody said what exactly they did. They just said it’s fixed :(

Default-user

Ok thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there,

im trying to install this Theme but everytime when i want to install it i became an problem report that the stylesheet style.css is missing. Whats wrong ? What can i do? Thanks a lot for your feedback.

Default-user

yes it is :) thank you

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • Mexico
imagyx Purchased

Hi! Is there a way to make the main page slider update automatically with the images from Portfolio Items? And link to those items?

Thanks!

Brankic1979

Sorry, but you can’t do that :(

Of course, you can hire freelancer, but it’s not an easy task (not hiring freelancer, but changing the theme)

Brankic1979

Sure, one of great values of WordPress are it’s plugins…

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
yesuai Purchased
how to let the blog items occupying the whole box? get the barred side http://estancia.hol.es/column-4/column-2/blog-1/blog-6/
Brankic1979

Hi,

You don’t have to use sidebar. Check the custom fields if you’re using page template, or Brankic Panel -> Blog if you’re using category…

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jeffthibs Purchased

Hi – I’d like for the lightbox popup (when you click on the magnifying icon) to showcase the images within that post versus showing the images on the same page. Is that possible?

Here is my site www.jeffthibodeau.co

Thanks

Brankic1979

Hi Jeff,

Sorry, but you can’t do that.

I’ve planned to do that, but since we’re still in home renovation (just for few more days) there’s not much time for this kind of work :(

Default-user
jeffthibs Purchased

ok thanks for letting me know

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
eodesign Purchased

Is there a way to set up the Flickr Photostream to a specific set in flickr and not just the entire user account?

Brankic1979

Hi,

this is on my to-do list but I’m overwhelmed with some not WP stuff, so can’t do it…

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
oxscott Purchased

Hello – on my site, nowbranded.com – I can’t get the full width contact form to work. Can you please take a look on the contact page? The map appears, but the form does not appear – just an off center button that i cant control.

Thank you.

Brankic1979

Hi,

Full width contact form has some issues on some devices. We’ve tried to fix it – but couldn’t :(

oxscott
oxscott Purchased

this is not on a device – it is on a desktop….

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 4-5 years
oxscott Purchased

Also – can we adjust the height of the map shown? when viewed on iPad in landscape, you cant scroll down because the main content is not viewable – only can touch and swipe on the map.

Brankic1979

Yes,

this happens sometimes on mobile devices – we’ve tried to fix this…

oxscott
oxscott Purchased

just make it more narrow….and the issue is solved.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jonraymen Purchased

me again!! — hello great theme — can you tell me the .php page where i can edit the portfolio grid page as i want to change the rollover links. Many thanks.

Brankic1979

Hi,

Portfolio shortcode is located in includes/bra_shortcodes.php in function bra_portfolio…

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have two issues I am trying to resolve.

First, the featured images on my posts are HUGE. The image size is 150×150, but they show up insanely large.

Second, I would like the featured image on the home page to be a clickable link – is there a way to do this?

Thanks!

Brankic1979

Hi,

Only full size image is used for featured image. So, please edit image before uploading (images larger than 200/300kb are just fine)

May I see the URL of your home page, and please be more specific – what image on that page?

Default-user

Thanks for your reply!

Here is the homepage: http://www.designsteinu.com/

Also, please see this page for the featured image issue please see this page: http://www.designsteinu.com/memos/

The image is only 150×150. You can see it rendered correctly on the homepage, but then its blow way up on the blog page.

THANK YOU!

Default-user

Please reply to this issue! here is a link again – this is a 150×150 image that is (for some reason) blown way up. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
moongchoi Purchased

Hi, I have two questions regarding pop-up photo box. Please help.

1. I put the video url in the Blankic custom fields, but only featured image is shown in the pop-up photo box.

2. I have 6 categories in portfolio. Is there any way to show only the images in the same category in the pop-up photo box with clicking next button? Even though I select one category and click one image within the category, it shows all the images in the portfolio.

My url is spikegoon.com Thank you in advance.

Brankic1979

Hi,

May I see the URL of your page with this issue?

On portfolio page (page with portfolio shortcode) you can’t show images from specific category (unless you change function bra_portfolio in includes/bra_shortcodes.php)

Default-user
moongchoi Purchased
Here’s is the URL of the page with the video problem. http://spikegoon.com/?page_id=1474 There are two items in ‘video’ category, and they both are not playing. It only displays featured image. Please check. Thanks for your help.
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