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How can I change the size and properties of the links in “all proyects” type page?
Thanks for purchasing my theme! I really appreciate it!
Which page are you talking about exactly? The projects index page?
What size an properties of which links on this page do you want to change? I’m happy to help, I just need a little more clarification.
To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!
Support Forum | Knowledgebase | Find your Item “Purchase Code”
We have purchased your item but would like guidance on how to change the background colour and font colour of the side menu. Also the featured images are not showing on the smart phone.
Would appreciate your help with this.
Hmmm… I’m not sure why the featured images wouldn’t be showing up on mobile. Are you seeing this on the demo site on your phone as well? Do you have a live version link to your site so I can see the issue?
To change the background and font color of the side menu, check out this topic on how to do that:
-I was wondering if Youtube – Full Screen was fixed?(Standard version , without youtube player options).
-Secondly , was wondering if you can use direct link to video file (which is hosted on your server) and it will preview and play the video?
Thanks in Advance,
What do you mean by Youtube – fullscreen exactly? Could you expand on this question a bit?
Self-hosted videos – Unfortunately, Bigformat doesn’t currently support self hosted videos. You’d need to make some customizations to the theme to achieve this. This type of alteration would go beyond the scope of support for the theme. Complex modifications like this will require you to implement the changes yourself or hire a 3rd party programmer to assist you.
Thank you in Advance,
I’ll have to look into this again. I thought it was fixed in an update, but it doesn’t appear to be quite centered on your site. Try adding this to your custom css box in Theme Options > Customize:
That should center it in the space to the right of the nav bar on your site.
Looking better , but when i close the side bar , it snaps back to what it was without custom css (Horizontally and vertically).
Hmmm.. seems to be centered to me? Or were you looking to have it not crop?
Centered it is… But , not full screen , that’s cropped and cropped isn’t full screen.
I think I misunderstood what you’re trying to do. My apologies. Did you try this solution that was posted on the forum? Is that what you’re trying to achieve?
I guess it's still not fixed.
I want index page video to be full screen and responsive(Close and open side bar) , so it will adjust relatively to the side bar…while it’s being full screen(No youtube options – Quality , CC , progress bar….)
Exactly what the Template’s Title is… which i guess is false.
I just want to make sure I understand the option you’re requesting before I push a fix to the issue. Please bear with me. Is it working how you expect before you close the sidebar? Or were you looking for something more like the second solution:
In order to be full screen, part of the video needs to be cropped (first solution), or black bars need to appear (second solution). This is because all screen sizes are different dimensions – the video can’t change it’s aspect ratio without cropping or adding bars on either the top or side. Which were you looking to achieve? I want to make sure I understand properly before I figure out a fix for the issue.
Theme looks great!
Is the background image slider only on the homepage or can it be used on all pages as well?
Thanks so much for your interest! I’d be happy to answer any questions you may have.
The homepage is just a page template, so you can set that page template on any page you like. However, it displays any portfolio items as slides that you mark to display on the homepage, so every page with that same template will have the same slides. You can certainly add an additional template via a child theme to get slides from a different category for another page too.
Let me know if you have any other questions,
I need HTML files. I’ll use .net as back end for this theme so I need just HTML files.
Unfortunately, Bigformat is available only as a WordPress theme, there’s no HTML version or HTML files included with the theme. You’d need to translate that into HTML on your own.
Hi, I’m in a big trouble right now, the theme won’t work properly it does before but it suddenly not working well, I’ve installed the theme and activated and the front-end seems to works fine but I can’t access /wp-admin/ area it says 404 not found, there are only two themes installed one is “twentyfithteen”, no external plugin just a fresh site, latest everything, any idea?
Hope to hear you soon, it’s really urgent.
It looks like you have the default theme running now. What happened before this started? Did you change anything on your server or domain? It looks like even with the default theme I’m seeing 404 errors and missing links.
You could try resetting your permalinks under Settings > Permalinks. Try switching to “default” and saving and see if that does anything.
Thanks for the reply, no I didn’t change anything in server nor in my domain settings and all of my projects this theme has only the issue, I can’t remember anything wrong in there maybe it started when I updated to the latest version that’s all I remember (as it works last time with no issue).
I already did switching permalinks all etc., deleting .htaccess, new install, it just didn’t work on your theme (new version)
client.sutanaryan.com/ = Has WP install (root client directory)
client.sutanaryan.com/hhb/ = for HBB which uses your theme (not working)
client.sutanaryan.com/frontrangemortgage/ = another WP site (working)
client.sutanaryan.com/allisontaylor/ = another WP site (working)
I’ve added few of my site above so you can see how it works and it perfectly works fine except the site that uses your theme.
So if nothing happends /hbb/ it display and redirected to client.sutanaryan.com/ which the root client directory and also has WP install in it (see above)
and ohh btw it does same issue with or without child-theme, that might help.
Any update so far? client is kicking on my ass from time to time, and sorry for the double message I didn’t mean it, it just show two in there as I click reply button two times.
Hope to hear you soon.
Sorry for the delay. Typically we provide all support via the Support Forum, so response times there are quicker.
However, I’m not seeing any issues on the front end of your site. Everything seems to be working for me? I’m not able to login to the admin site without an account so I can’t see the admin issue. The admin issue could the the result of the Envato API being down:
I’ve provided a temporary fix if you’re having those 502 errors on our support site.
You can change the fixed side color of the menus by Theme options?
You’d need to change the menu color via custom css. The theme comes with a custom css box so you don’t need to make any changes to theme files. I’d be happy to assist with any minor css customizations like colors.
I’m interested in buying this theme, but I was wondering whether is it possible on contact page to expand widget by 50% or more that contains the contact info and our location (located next to the widget to send the message) and how it is complicated to implement it?
You’d need to make some customizations to the theme to achieve this. Unfortunately, this type of alteration would go beyond the scope of support for the theme. Complex modifications like this will require you to implement the changes yourself or hire a 3rd party programmer to assist you.
hello thank you for this theme, it’s been working well but now the facebook feed and instagram aren’t working – please help? http://www.earthinc.com/?page_id=978
i can send you the admin info if you email me. thanks so much!
The facebook feed and instagram widgets aren’t a feature of the theme. You are using plugins to add that to your site. I would contact the authors of those plugins to find out what the issue would be.
Support Forum | Knowledgebase
Concerning: Portolio pages that “Display on Homepage” by clicking Yes, I get an window that never ends saying “Saving revision… Your latest changes were saved as a revision.”
Could you give me the list of files on fixed this bug?
I can not do a global update because I have several custom theme files.
I haven’t heard of this bug before. What version of the theme are you currently running? If you’ve customized theme files, you could always try to move them to a child theme so you can still update without losing your changes.
after updating to the latest version we now get the error message when trying to see the portfolio pictures “Image cannot be loaded. Make sure the path is correct and image exist”. Does anybody else had this error too or can it be our fault? Thank you.
I’m not familiar with this issue. Do you have a live version link so I can see the issue?
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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