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395 comments found

Great looking theme. I love the slider and the disappearing menu bar. Does the slider support vertical as well as horizontal images, or do the dimensions need to be the same for all? Thanks!

2winFactor

Hi Harrai,

The theme supports both vertical and horizontal images. In fact, there’s a setting that will show the entire image with black bars at either the top or sides depending on the dimensions. That way, vertical images won’t get cut off on horizontal screens.

Let me know if you have any other questions,

Andre

Pre-purchase question: I see it’s not possible to right-click in the demo version. How easy it is to change that?

And I need to make pages full-width. I guess that’s also rather easy CSS change?

Hello,

Sorry if this is an elementary question, but how can I embed and feature youtube videos on posts? When I add a custom field and embed a youtube video to a post, it simply doesn’t show up anywhere. How can I get it to show up and be featured?

Thanks

2winFactor

Hi PositivelyHouston,

Thanks for purchasing my theme! I really appreciate it!

I would suggest just adding the youtube video url right into the content area of your post, and then remove the featured image. The youtube video will show up right after the comments and author byline – the same place as the featured image.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

is it possible to set a different background image for every individual page?

Thanks desch

2winFactor

Hi Desch,

Yep! Just set a “featured image” for each page and it will show up in the background.

Let me know if you have any other questions,

Andre

Mikeoc Purchased

Hi,

Is there a quicker way to upload slides in portfolio >projects.

Currently i have to select each slide in media uploader. I have lots of projects and about 15 images per project. Pretty time consuming.

Some themes i have used allowed me to select multiple images/slides at once. Is this possible or if not is there a work around?

Thanks

2winFactor

Hi Mike,

Thanks for purchasing my theme! I really appreciate it!

Unfortunately, there’s no way to select multiple images at once. However, I would suggest uploading all the images at once, then you can select each one via the slide links.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Great Theme ! I would like to add widget on the main sidebar beyond the menu, how may I do that ? Many thanks, that will be helpful for the qTranslate plugin

2winFactor

Hi HarmoniaEvents,

Thanks for purchasing my theme! I really appreciate it!

You can add a widget area by following the steps outlined here on the Support Forum:

http://support.themewich.com/discussions/bigformat-wordpress-theme/46-social-icons-project-page/page/1?to=%2Fdiscussions%2Fbigformat-wordpress-theme%2F46-social-icons-project-page#comment_28791414

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

n78 Purchased

Hi

I notice that the pictures/photos have a dotted overlay. Is there any way I can get it to be removed?

Thanks

n78

2winFactor

Ah, yes, I should have mentioned that! Glad it’s resolved.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Default-user
n78 Purchased

Hi

I have some questions:

1. I created a page using the a) default template b) page – fullpage and c) page – small page. These pages have a ‘Edit this entry’ when I view the created pages, is there a way to remove this?

2. I noticed under projects template, ‘All’ category is always spelled with an uppercase, likewise for ‘More info’ under individual project. Is there a way (css maybe) to alter it? So that they can be displayed as ‘all’ and ‘more info’ instead.

3. I noticed that when I create a page with say ‘Info’ as the title, It will appear under my homepage as heading and the page itsel. Is there a way to make the heading appears only on my homepage? So that when people visit that page, they will only see the content without any heading.

Thanks

2winFactor

Hi n78,

1. This is only displayed for the admin user – any other visitors won’t see this link.

2. Do you have a live version link? I’m not exactly sure which places you’re talking about.

3. I’m afraid I don’t understand this one either. Do you have a live version link of this too?

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hello! I have problem with Portfolio. Can not add slide to a series of pictures like this one: http://bit.ly/1vWcdpQ – also there are something worng with homepage pictures… Getting this message: Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case. – Can you guys fix this… Please let me know?!

2winFactor

Hi Steiglzi,

I’m not seeing any purchase data for the theme. Is it possible that you’ve purchased via a different account? It sounds like you might just need to update the theme to the latest version to make sure it’s compatible with WordPress 4.0.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Is there an easy way to get the menu descriptions to show up on the vertical menu only?

2winFactor

Hi Ontargetdesign,

Thanks for purchasing my theme! I really appreciate it!

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. Feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hi. Its been almost two years since the purchase and Its going great :) I’m using this theme for an institute’s website. and everybody loves it :)

Initially we didn’t enable the comments section for any part of the website. But now we’ve decided to enable it for the Institute blog. http://pestrust.edu.in/pesitm/blog/

The issue being, nobody is able to post his/her comment into any post. When someone fills out the comment form and clicks on “Post Comment” no action takes place. You can try it too. I reverted the theme to the old default twenty twelve theme, the comment form worked without any issue. I realized its an issue with the theme. Hence, this comment here :) It would be great if I can get some assistance WRT this issue.

2winFactor

Hi vinaymanyan,

So glad the theme is still working for you!

It looks like you’re using an older version of the theme (1.27) with WordPress 4.0. I would update the theme to the latest version (1.4) to ensure compatibility with WordPress 4.0. Here’s some instructions on how to update your theme:

http://support.themewich.com/kb/updating-your-theme/how-to-update-your-theme

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Bacefook Purchased

Sent you an email regarding Theme adjustments :).

2winFactor

Hi Bacefook,

Thanks for purchasing my theme! I really appreciate it!

Got your email. Just sent a response. Be sure to check out the dedicated Support Forum as well. It’s the fastest way to get answers to your questions and I suggest it rather than through email. Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Is there any way to reorder the portfolio posts that appear on the homepage slider?

2winFactor

Hi Peakdesigns,

The portfolio posts on the homepage are ordered by date. You can either change the date of the posts, or use the plugin:

https://wordpress.org/plugins/post-types-order/

Then you can drag and drop them to your liking.

To provide you with more efficient, searchable support topics, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

peakdesigns

That plugin is a good solution, thanks for your help.

Hello, I’m one step away from purchasing this theme, I just have one question. I will have 3 different user roles and I will use Peter’s Login redirect plugin to redirect users to a different homepage after login. Would it be possible to create 3 instances of the homepage? thanks

2winFactor

Hi Jp,

You’d need to make some modifications to the homepage in order to get this to work. The reason being is that any posts marked as featured will show up as slides on the homepage. You can make 3 homepages, but they would all have the same slides by default.

Let me know if you have any other questions,

Andre

Hi,

We would like a one page website (not scrollable) with a full width image and a video player embedded in the middle. We don’t need a menu either. Would this be possible with this theme? Our biggest concern is the responsiveness of the full width image combined with the video player as we experienced problems to achieve this with other themes (distorted image etc.)

Thanks!

2winFactor

Hi Webvisit,

You’d need to make some modifications to the theme to get this type of layout. This type of customization would go beyond the scope of support for the theme, unfortunately. You’d need to seek the help of a developer for an alteration such like that.

Let me know if you have any other questions,

Andre

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