Themewich

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408 comments found.

alcadr

alcadr Purchased

Hello! How can I change the size and properties of the links in “all proyects” type page?

Hi Alcadr,

Thanks for purchasing my theme! I really appreciate it!

Which page are you talking about exactly? The projects index page?

http://themewich.com/bigformat/?page_id=21

What size an properties of which links on this page do you want to change? I’m happy to help, I just need a little more clarification.

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hi There

We have purchased your item but would like guidance on how to change the background colour and font colour of the side menu. Also the featured images are not showing on the smart phone.

Would appreciate your help with this. thanks

Hi Blackmintcreative,

Thanks for purchasing my theme! I really appreciate it!

Hmmm… I’m not sure why the featured images wouldn’t be showing up on mobile. Are you seeing this on the demo site on your phone as well? Do you have a live version link to your site so I can see the issue?

To change the background and font color of the side menu, check out this topic on how to do that:

http://support.themewich.com/discussions/bigformat-wordpress-theme/626-a-black-background-on-the-menu

To provide you with more efficient support, I ask that all questions be asked on the Support Forum. If you’re still having issues, feel free to start a new thread over there and I’d be happy to help! Thanks!

Support Forum | Knowledgebase | Find your Item “Purchase Code”

Andre

Hello,

-I was wondering if Youtube – Full Screen was fixed?(Standard version , without youtube player options). -Secondly , was wondering if you can use direct link to video file (which is hosted on your server) and it will preview and play the video?

Thanks in Advance, K.

HI Bacefook,

I think I misunderstood what you’re trying to do. My apologies. Did you try this solution that was posted on the forum? Is that what you’re trying to achieve?

http://support.themewich.com/discussions/bigformat-wordpress-theme/526-specifying-video-window-size/page/1#comment_28798119

Andre

Hi 2winFactor,

I guess it's still not fixed.

I want index page video to be full screen and responsive(Close and open side bar) , so it will adjust relatively to the side bar…while it’s being full screen(No youtube options – Quality , CC , progress bar….)

Exactly what the Template’s Title is… which i guess is false.

Hi Bacefook,

I just want to make sure I understand the option you’re requesting before I push a fix to the issue. Please bear with me. Is it working how you expect before you close the sidebar? Or were you looking for something more like the second solution:

http://support.themewich.com/discussions/bigformat-wordpress-theme/526-specifying-video-window-size/page/1#comment_28798119

In order to be full screen, part of the video needs to be cropped (first solution), or black bars need to appear (second solution). This is because all screen sizes are different dimensions – the video can’t change it’s aspect ratio without cropping or adding bars on either the top or side. Which were you looking to achieve? I want to make sure I understand properly before I figure out a fix for the issue.

Thanks,

Andre

Hey

Pre-sale question.

Theme looks great!

Is the background image slider only on the homepage or can it be used on all pages as well?

Hi Youroffline,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

The homepage is just a page template, so you can set that page template on any page you like. However, it displays any portfolio items as slides that you mark to display on the homepage, so every page with that same template will have the same slides. You can certainly add an additional template via a child theme to get slides from a different category for another page too.

Let me know if you have any other questions,

Andre

Hi Andre, I need HTML files. I’ll use .net as back end for this theme so I need just HTML files.

Hi Angryagain,

Unfortunately, Bigformat is available only as a WordPress theme, there’s no HTML version or HTML files included with the theme. You’d need to translate that into HTML on your own.

Let me know if you have any other questions,

Andre

ryscript

ryscript Purchased

Hi, I’m in a big trouble right now, the theme won’t work properly it does before but it suddenly not working well, I’ve installed the theme and activated and the front-end seems to works fine but I can’t access /wp-admin/ area it says 404 not found, there are only two themes installed one is “twentyfithteen”, no external plugin just a fresh site, latest everything, any idea?

http://client.sutanaryan.com/hhb/ http://client.sutanaryan.com/hhb/wp-admin/ not working

Hope to hear you soon, it’s really urgent.

Thanks

ryscript

ryscript Purchased

Hi,

Thanks for the reply, no I didn’t change anything in server nor in my domain settings and all of my projects this theme has only the issue, I can’t remember anything wrong in there maybe it started when I updated to the latest version that’s all I remember (as it works last time with no issue).

I already did switching permalinks all etc., deleting .htaccess, new install, it just didn’t work on your theme (new version)

client.sutanaryan.com/ = Has WP install (root client directory) client.sutanaryan.com/hhb/ = for HBB which uses your theme (not working) client.sutanaryan.com/frontrangemortgage/ = another WP site (working) client.sutanaryan.com/allisontaylor/ = another WP site (working)

I’ve added few of my site above so you can see how it works and it perfectly works fine except the site that uses your theme.

So if nothing happends /hbb/ it display and redirected to client.sutanaryan.com/ which the root client directory and also has WP install in it (see above)

and ohh btw it does same issue with or without child-theme, that might help.

Thanks

ryscript

ryscript Purchased

Hi,

Any update so far? client is kicking on my ass from time to time, and sorry for the double message I didn’t mean it, it just show two in there as I click reply button two times.

Hope to hear you soon.

Thanks

Hi Ryscript,

Sorry for the delay. Typically we provide all support via the Support Forum, so response times there are quicker.

However, I’m not seeing any issues on the front end of your site. Everything seems to be working for me? I’m not able to login to the admin site without an account so I can’t see the admin issue. The admin issue could the the result of the Envato API being down:

https://wpenginestatus.com/themeforest-theme-502-errors/

I’ve provided a temporary fix if you’re having those 502 errors on our support site.

http://support.themewich.com/discussions/edition-wordpress-theme/2579-login-problem

Andre

You can change the fixed side color of the menus by Theme options?

Hi Dezirre,

You’d need to change the menu color via custom css. The theme comes with a custom css box so you don’t need to make any changes to theme files. I’d be happy to assist with any minor css customizations like colors.

Let me know if you have any other questions,

Andre

Hello,

I’m interested in buying this theme, but I was wondering whether is it possible on contact page to expand widget by 50% or more that contains the contact info and our location (located next to the widget to send the message) and how it is complicated to implement it?

Thnx.

Hi njofra13,

Thanks so much for your interest! I’d be happy to answer any questions you may have.

You’d need to make some customizations to the theme to achieve this. Unfortunately, this type of alteration would go beyond the scope of support for the theme. Complex modifications like this will require you to implement the changes yourself or hire a 3rd party programmer to assist you.

Let me know if you have any other questions,

Andre

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