Opal_WP

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210 comments found.

Is there any way to get the code from the footer?

Dear Sir,
Could you explain more about your idea then we will try to help
What code you want to get ?
All footer come from : appearance > widgets > footer sidebar
Kind regards!

I want the code from this footer http://i.imgur.com/vloYjQ4.png if it possible

Dear Sir,
Please follow our guide then install footer like our demo site.
wpopal.com/guides/bigshop .
Check on footer section
Kind regards !
Opal Support Team
Connect with us via

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I interest with this theme. For people who already bought please tell me how about their support?

Dear Sir,
Thanks so much for interested in our theme.
We are alway here to help you with any problem.
Let me know if you need any information.
Kind regards!

I wrote 4 emails for an help request, my website is down since last week and i NEVER got a response from Opal Themes. This is absolutely unbelievable.

Dear Sir,
We are so sorry for that inconvenient you have.
Please tell me what is your email name or email tittle
Maybe we did not receive any email from you because spam filter of google mail.
Please resend to : opalwordpress@gmail.com

Kind regards !
Opal Support Team
Connect with us via

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Hi,

There was an auto update from wordpress and it messed up my whole website. I was able to get most of it back working but Woocommerce has disapeared from the dashboard. I accessed the site using FTP and The woocomerce folder is still in the theme and I even updated it. Also the woocommerce folder is in the plugins section and I have also updated this.

Visual composer is also not working. All I get is blank pages!! I updated this also.

Could you please advise me about this serious issue?

Kind regards Adam

Dear Adam,
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

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Thanks for the reply,

I actually got it sorted. It seems the latest version of woocommerce is breaking the website. Reverted to older version and now the website is working fine. Is his a compatibility issue with your theme?

Thanks Adam

Hello, I have a white border that’s about 1px on my logo on your theme. Just wondering how I can go about removing it. Is there somewhere in the customizer where I can remove the border? I tried but I wasn’t successful. I also tried to override it with css and that didn’t work either.

Thanks

Hi there
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

\\ \\ \\ \\

Dear Sir,
Please contact with us via email. opalwordpress@gmail.com .
Send with your admin + Ftp information.
We will try to help
Best regards!

Hi, I’m trying to create an account for support but the mail with the password it’s not in my mailbox, and it’s not in the junk folder.

I got a problem, I have purchased the BigShop theme but I can’t see the theme options under Appearance, it just doesn’t appear there and I don’t know what to do.

Hope you can help.

Hi there
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

\\ \\ \\ \\

Hello I stopped working site in the chrome latest version.

links automatically changed to https – but only the latest version of CHROME I ask your help as soon as possible!

Please let me know your admin + FTP information via : opalwordpress@gmail.com
We will try to help.
Best regards!

I sent , I hope for your help.

thans!!!!!!!!!!!!!!!!!!!!!

How can I change the icon colors on a hover? I’m trying to change the add to cart icon to gold when you hover over the button.

Dear Sir,
Thanks for choosing our theme, Please edit hover color from theme/bigshop/css/template.css file.
Or follow our video guide to know more about live theme editor : https://www.youtube.com/watch?v=b03Za9guoYY
Best regards!

I’m having an issue with the categories page, it doesn’t allow me to display a sidebar.

- http://cando.prm102.com/product-category/stationary-upholstery/page/2/

Can you please let me know why this would be happening.

Thanks!

Hi there
Thanks so much for using our theme.
Please send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.

Kind regards !
Opal Support Team
Connect with us via

\\ \\ \\ \\

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