173 comments found

Hello! We need your help! In principle, more or less deal with all problems. Remains small nuances: 1. There are a number of transfer words that by no means can be translated into Russian, in particular “add to wish” and “compare” and search … Photos from places where it is impossible to translate these words – in the photo 1,2,3 2. Somehow, when you select the tab settings woocommerce-accounts – registration on the page “Payment” and “My Account” is registered only on the page “My Account”. on the page “Payment”, if not registered, you can safely pay for goods without registration. You can fix this? photo 4 3. Also on the tab woocommerse – magnifier set the checkbox to the right of the increase was the pictures, but it does not work. Works only when selecting fields – within the image. photo 5 4. Well, probably a stupid question. But somehow I can not decide not to edit the code. Do not want to break your creation. On the pages of records, you can remove the line – ABOUT the autor. If memory serves, somewhere saw chek, which removes the record, but I can not find. 5. The question on child theme. Correctly installed this theme? Because that does not think, php files when adding changes in them correctly display the contents on the site. But when you make changes in css files does not want to change anything. Can still not working properly plugin …. Would be glad to help you solve these issues. All questions are repeated in a letter to the post office to attach a picture. Letter sent to the address: supersvetodiod@yandex.ru

Default-user

And if you put the version woocommerce 2.1.1. then on the registration page there is a problem – fatalerror … but the check passes. Since the post office receives letters of registered visitors. Woocommerce compatibility issue with your theme … In the subject nothing Manley. Created Hilden. In passing, even on your main subject, and nothing is changing all the problems remain the same … Please as soon as possible to see what the incompatibility. We lose to your topic of potential customers. Thank you …

Default-user

Thanks, not actual. Got rid of the bug.

Opal_WP

Hi there,
Please check and keep contact with us via your email
Thanks and have a nice day!

So nice looking but so many people having problems with install and your lack of knowledge of WooCommerce (telling people they can’t sell digital products or change it to catalog mode) and providing clear answers is a risk I want to take.

Opal_WP

Hi there
After you purchase our theme. You will receive newest version of us without any problem with WooCommerce.
So if you get any problem. We are here to help.
Thanks and have a nice day!

I am not able to configure the plugins Revolution Slider, WPBakery Visual Composer.

An error appears when installing.

Urgent.

Opal_WP

Hi there
Please install that plugin by manually. Go to Plugins -> Add new -> Upload -> select files from our theme package -> Extract big shop_Theme.zip -> Sub/plugins
Try it and let me know if you still have problem.
Thanks!

mpmasum Purchased

I have purchased this theme as it looks great. But I was frustrated as I didn’t hear any feedback from the support team with the problem that I am facing with installation. I sent two emails and no one has replayed to me yet. Can anyone please advise me how to resolve this error: Fatal error: Class ‘WPO_Template’ not found in /home4/mpmasum/public_html/bonolota.com.au/index.php on line 14

Thanks.

Opal_WP

Hi there
We did not receive any email from you.
Could you tell me your email address.
About your problem. Make sure you are using latest version of template.
No one have the same problem with you from theme release
You can re-install fresh WordPress site then send me your admin account. We will install our theme for your
send information again to : opalwordpress@gmail.com
Thanks.

How do you disable the auto advance on the product and product category carousels on the home page? I want users to advance only when they click the next and previous icons.

Opal_WP

Hi there,
Could you tell me more about your auto advance idea ?.
Send me your FTP information to : opalwordpress@gmail.com
We will disable auto carousel on your site
Thanks

Is this theme compatible with WP 4.0.1?

Opal_WP

Dear Sir
Thanks for interested in our theme.
Yes, our theme can full compatible with WP 4.0.1
Let me know if you need another information!

How do you stop the product carousal on the homepage from sliding automatically ?

Opal_WP

Dear Sir
Could you send me your FTP information to : opalwordpress@gmail.com we will edit on files for you
Or you can contact with us via email then we will send edit files for you replace.
Thanks

Hello,

How do you make the 3 large image blocks on the demo site click-able? THe image fades when you hover but cannot click them. I have added a URL to the images but it looks like the CSS Z index is preventing the link from being clicked?

Opal_WP

Hi there
That is demo from older version of demo theme and we do not include any link on that
For current version you can use this normally.
Thanks for interesting and look forward to serving you!

Hi there, I have a question on the ‘Menu Vertical’ menu I am using on my website. I have about 20 items in the vertical menu, with many sub-items under each item.

How do I get the sub-items to appear and list from where the item sits on the page? (and not default to appearing from the top of the menu)

For instance, when I hover the mouse over my bottom item on the vertical menu, a white box appears on the right….I need to scroll up the page to see the sub-items at the top of the white box. I want the sub-items to appear next to each item. Any help really appreciated. Thanks

Opal_WP

Hi there
We can not help in this case,
Please use that exactly account you purchased.
Example : when you buy a airplane ticket with your name. Your friend can not use it with their name, right ?
And please note that we do not need support anything if we do not want. ThemeForest do not require any support on their products you can check license with that and keep use kind words with us.
Thanks

Default-user

So if my web designer replies to this post with the question, you will help?

Opal_WP

Hi there,
If he is nice guy of course we will happy for help and that problem come from our theme
Thanks

jochemdu Purchased

Are you going to make this theme compatible with WP 4.1 and Woocommerce 2.2.10?

Opal_WP

Hi there,
Our theme still compatible with WP 4.1 and Woo 2.2.10.
Let me know if you have any problem.
Thanks

Ramzi31100 Purchased

Hi,

There is a problem with Ipad on this template. When I rotate my Ipad, the website is broken on products pages ?

And when I clic on menu, I can’t return to website ?

What’s happening ?

Hi there..in regards to the below post, I originally brought the template on behalf on League Hub.

Is there any possible way to have the sub-menu content sitting alongside the vertical menu rather than the sub-menu defaulting to the top of the menu vertical and because we have a relatively long menu, the sub-menu appears to be hidden (as it aligns to the top) and isnt very user friendly!

Do you have any quick fixes for this??

Posted by League Hub above:

Hi there, I have a question on the ‘Menu Vertical’ menu I am using on my website. I have about 20 items in the vertical menu, with many sub-items under each item.

How do I get the sub-items to appear and list from where the item sits on the page? (and not default to appearing from the top of the menu)

For instance, when I hover the mouse over my bottom item on the vertical menu, a white box appears on the right….I need to scroll up the page to see the sub-items at the top of the white box. I want the sub-items to appear next to each item. Any help really appreciated. Thanks

Hi,

The font icons are not working, can you please help?

I am using a child theme but even if I change to parent theme the icons do not work. I have also downloaded the newest version of FontAwesome.

Thanks Adam

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