2,702,050
Total Marketplace Items3,515,888
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hey guys, u have a very bad support team, i’m always asking u how to figure out stuff, but u r always giving short information that doesn’t explain clearly what i should do, yes i already know style.css, but which class EXACTLY, and what to change EXACTLY, and how to get it fully running like u have in demo EXACTLY, do i have to mention each single thing ? u should help and give a good answer from the begining
We have replied you path to css file. I think you know HTML CSS so you will know EXACTLY what class need edit. But if you dont know so you and find classes: .slider-arrows1 .direction-nav. Because we have many class for edit.
We can support you all problems encountered when installing and using. We could not supported for you to completely when you want custom it in code.
Any question please let me know
Also you can add my skype: dzungnova for quick support.
yes this is good
Im having this exception “2013-03-29T18:45:38+00:00 ERR (3): Notice: Undefined variable: storeId in”. Please, could you help me?
Pls sent me more detail to my email
Hello, I translated the shop in 3 languages, installed french and dutch. I have three shop views in the different languages and configured in the parameters of infinitus that the header of the content of the home page is different (the title). When I click on the language switcher I get: There was no Home CMS page configured or found . What to do?
Please go to Admin panel >> System >> Configuration >> Web and select CMS Home Page for your language. And make sure you have created Page for this store. Thanks
Hi, this template does not work well with the Magento settings “Use Flat Catalog Category” and “Use Flat Catalog Product”. Problem is in the script skin/frontend/infinitus/bigstore/css/_infinitus-custom.php which takes up to 20 seconds longer to process when Flat Catalog Category is enabled.
Hi Guys,
Thanks for the great extension, we have been working on the demo website and had a problem with the custom options. It seems the template is not responding the the mageworx custom option extensions. As we will integrate this template for a live website which uses mageworx extension for all custom options. Any idea how we can manage to get this options work? demo site: http://fashionbags5pounds.co.uk/just-arrived/clothing/crochet-knitted-2-in-1-top.html
Can you please clear more what issues?
Hi, we are using magento 1.7.0.2 and for the size and colours options, Magento extension from Mageworx, Advanced Product Options v3.3.9 AFter installing theme, as you can see the above page themplate showing the colour option in dropdown menu but after colour we have sizes, when the customer choose the colour as a radio button sizes will appear and customer have the option to choose them in our case, products page on the Theme is not allowing to show the second attribute. As an example please take a look at this page http://lessthan10pounds.com/clothing/dresses/black-panel-mesh-skater-dress.html
Please choose the colour and you will see the sizes below. This function is not working on your BigStore – Responsive Magento Theme products page.
Thanks Alp
Great theme! Having an issue with grouped products prices on front page when second row option is selected. No prices are being displayed. We need to have the same thing as in the catalog: “starting at” with the price. Can you fix this or tell me where to insert the code for this?
I’ll check and fix it.
Please sent me email about your url. So I can check
Check your email. More issues are popping up.
hello nova, where r u ? i don’t see changes, and i see only redirect, did u work on it or not ?
Hi! I have been trying to install your theme after downloading it and all I get is error “Missing Stylesheet”. When I use winzip to unzip it, it gives me thousands of errors in the download window! How can I download your theme?
Thanks!
Please try to download it from Themeforest again. I checked patch download. It’s working fine.
Hello, Can I use this theme on WP? If not then which CMS do I need to load before I can load this theme to my website?
Thank!
I loaded CMS Magento from my admin panel. Now I need to load the big store theme onto my website. How do I go about doing this?
Thanks in advance
Now Our theme not support WP blog. But you can use http://www.magentocommerce.com/magento-connect/blog-community-edition.html
Hi! I am having trouble downloading the Big Store theme into the magento e-commerce interface. Can you give me instructions on how to install the theme? Also can you show me how to do this through a skype chat? I have already added you on skype. Please let me know when we can schedule a time to do this over skype! Thank you!
we are in Holiday. We will back in 2 days
Ok! Please when you come back give me the instructions, I need your help in installing the theme!
Thank you.
Hi! If you are back now, can you please assist me in installing the theme?
Thank you!
Meagan
I’m on the way to comeback. Pls give one day to help you. But if you can, please read document file before install theme. Thanks you
Ok! Where is the document file located? How can I see it?
Thanks!!
It’s theme download file
Hi! So where you able to download the theme for me because I dont see it!
Setting Up the Terms and Conditions of a Sale??? I Can’t see in the admin panel thanks
Pls clear more about problem. I’ll help you.
good night. I am facing problem in install mode this theme. support has not been appropriate. I tried several times to explain the problem, now I decided to make a short video to explain and solve the problem:
http://youtu.be/ZpppNIl91HUPlease get me access to FTP again. It’s always disconnected
Good morning! Just send back the data from FTP. I’m losing money on its delay, please pay attention to my problem. I can not continue my project! What program do you use to access the FTP? Try the Filezila is free and very good! Thank you!
All issues fixed
Great man! It’s all working now!! Thank you and good job!
hello nova, this is not good at all, this is not kind of professional work, when i talk to u online u get offline, u made me problems with my client, and u’ll be responsible for this, i gave u the work and u always tell me i’ll fix it tomorrow and u don’t fix it, i have all discussion stored in my hard drive, i’ll sue u if u don’t finish the work, my patience is over, i’ll let all ur clients know about what happened, so plz i’m saying for the last time, plz go ahead and fix my stuffs. i’ll give u 3 hours to do so, and u can choose for ur self
This is added work on the theme. Pls contact me on email.
added work, but added money, and added contract between me and you and my client, u put me in a bad situation with him, so i contact u wherever i can find u, because when we talk on skype u go offline, and on email i don’t often get instant reply
Hi I emailed you yesterday but still waiting for reply. My store http://www.sewagetreatmentstore.co.uk has a huge white missing image placeholder when viewed in IE and Chrome, although it is fine in Firefox. Also, when I add a link to the FlexSlider, it make the products on the homepage drop onto 2 rows. Can you help please as soon as possible??
Sorry, I didn’t get any email from you. Can you please clear more about your problems?
Hi there,
My store is www.sewagetreatmentstore.co.uk and I am using the flexslider for my homepage banner.
When viewed in Firefox it looks great, but when opened in Internet Explorer or Chrome there is a huge white space at the top of the page and a broken link icon?
Also, after adding a link to my flexslider banner, the products on the homepage have jumped onto 2 rows. I have 4 products on row 1, and 1 product on row 2
Also, the My Orders module has a strange background image behind it, which I need to clear
Can you help please?
Please go to skin/frontend/infinitus/bigstore/images/cache and emty this. then CHMOD it to 777.
And will this solve all of the problems listed? Thanks
I can’t see 2rd propblem.
I’ve done this – the only file in the cache is .DS_Store. Is this what I need to remove? I have set the permissions of the cache folder to 777 but my problems still exist? The second problem is also still there. All 5 of my products should be in 1 row, not 2?
pls give me acess to admin panel and FTP. I will help you check. Pls sent it to our email. Thanks
I have emailed them to you. Thanks
Hi – this is still not working and the slideshow has vanished from my homepage. This is a live site for a client so I need this fixed as soon as possible please!
Still no response??? I can’t even get the static content to show on my homepage now. Can you either let me know if you can help please, or I will have to buy another solution for a sliding banner. Thank you
I’m checking. I’ll fix it soon
Thanks – I am due to show my client the finished site tomorrow, and I won’t get paid if it looks like it does. Instead of the banners sliding, they are stacking up on top of each other. And if I switch the type to ‘static image’ then nothing shows up at all? Can you let me know when his will be fixed please
Slider fixed.
Thanks but it now has scaled my slider images up to the wrong size – some of the image is missing to the left and right – can you correct this please?
Any progress on this??
We have in holiday. I will support you tomorrow. Sorry!
Thank you
Any news on this?
Hi – you still haven’t fixed the banner on my site, and my client is viewing it today. You told me you would look at this 7 days ago and it is still broken. If this is not resolved within 48 hours I will be asking for my money back as the site is not fit for purpose. Thanks you
Please upload images size 980×450. It should working fine. Thanks you.
Hi, If you look at the theme on an Ipad with resolution 1024×768 then there are only 3 products shown on a line instead of 4. Also the menu is reduced to support mobile devices, but is there a way to control when this happens? For the menu this is logic and more easy to work with, but there is enough room to show 4 products on a line. Thanks for your reply,
I checked it, but when you have set big size for image product space will not enough.
but where do I change what to have 4 pictures on the ipad? My pictures are less than 200px wide so shouldn’t be a problem.
Can you send me a reply?
I have more than 40 brands as subitems in the header menu, this makes the menu growing bigger than the page. Is it possible cut the menu items off so the rest is shown in the next column instead of 1 column?
Can you pls give me your url?
How can I change the height of the FlexSlider on the homepage, it seems to be set to 450px which is massive.
hi, pls could you mail me about some issuse i need to talk before i buy this theme. mash@bankstelxl.nl
I have sent you a email.Please check it. Thanks
Dear sir, we installed the theme at a 1.5 Magento version. Everything seems to work fine, but the only thing that is giving us trouble is the menu. In you demo I see the classes header-container and then id wide-menu.
When I look at our shop I see the header-container and then at the homepage content-head, and at a category page: content-head, with nothing included like a menu.
Do you know what this could be. My email is info@igento.nl. If you send me an email I could show you the site.
Let me know
Why are there no product review buttons, links or lists? How can we implement those again?
Sorry! I dont understand what your mean?
We have product reviews enabled in Magento but we can’t find any buttons, links or areas where we can submit product reviews in your template. We have looked at your files and see what appears to be product review sections have been commented out. How can we enable product review submissions and see the reviews on products using your template?
Can you pls give me your url?