62 comments found

vido76 Purchased
Hi Themebotique I purchased your theme and over two months we are trying to make it a little bit more responsive regarding the Big Wig slider. However we came to a success, but there is a major issue with that slider. We have only changed the slider.css file to make all the layers appear on the right place of the page in the different screen sizes. We modified one of the demo sliders included in the demo site. The problem is that when we tried cloning the slide the following massage appears:
PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '3' for key 'PRIMARY': INSERT INTO {pe_slider} (pe_slider_id, type, language, name, created, changed, data) VALUES (:db_insert_placeholder_0, :db_insert_placeholder_1, :db_insert_placeholder_2, :db_insert_placeholder_3, :db_insert_placeholder_4, :db_insert_placeholder_5, :db_insert_placeholder_6); Array ( [:db_insert_placeholder_0] => 3 [:db_insert_placeholder_1] => homepage_fullwidth [:db_insert_placeholder_2] => [:db_insert_placeholder_3] => Slide Three [:db_insert_placeholder_4] => 1386231369 [:db_insert_placeholder_5] => 1418767891 [:db_insert_placeholder_6] => a:3:{s:6:"weight";s:1:"3";s:5:"delay";s:1:"7";s:10:"transition";s:8:""random"";} ) in drupal_write_record() (line 7239 of /h2/home/grenobg/test/greno2/includes/common.inc). 
I’m trying to register in the support forum but no credentials are sent from there. We will appreciate your help because we are way beyond our schedule.
Default-user
vido76 Purchased

yes they are enabled, what should I do

themeboutique

Can you open a thread on our support forum so I can post a file for you? I have a good idea of what’s happening, but need a way to send you an updated file. :) Working on a solution now!

themeboutique

Alright, found the problem and have a fix ready—sorry about the troubles! It turns out this issue was related to the Replicate module from drupal.org.

If you can send me an e-mail or post a forum thread, I’ll get you the updated file ASAP. ;)

AllyM Purchased

Hi,

The theme is working well, but I have encountered an issue with the slider.

Despite adding a few slides (which do appear in the front-end), as an admin I see “No slides have been created” in the admin area. Therefore, I cannot amend existing slides.

I have deleted the slider entirely and started from scrarch uploading, but the same issue remains.

Please can you tell me how I can correct the “No slides have been created” issue?

Thanks

themeboutique

Hi Ally,

It should, and if it doesn’t I’d be happy to take a look so we can figure out what’s happening. ;)

For some reason, the view that renders the slides for the “edit slides” table isn’t finding any data on your slider. Have you edited the BigWig: Slider view by chance? I’m sure if I could take a look it would be easy to see what’s wrong.

Default-user
AllyM Purchased

Good call! The change log showed a tweak to the BigWig: Slider view during development. A quick change back and the slides returned. Thanks for the prompt reply.

themeboutique

Great! Glad to hear it was something simple. :)

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