457 comments found

Hi,

I had to post her because I get This message from your support page : Internal Server Error, sorry for that.

I have bought the Biosphere theme yesterday. I am following your documentation

It says : Create a new page and choose “Homepage” as the “Page Template” (right sidebar)

This right sidebar seems to be missing…

Can you help, please? Is there another way I could change a page template?

Thanks for quick response.

Marie

DanyDuchaine

Hi,

The topic on the forum did go throught, just answered it. Link to the topic.

Regards,
Slobodan

nuvu22 Purchased

Please, how does it works Revolution Slider plugin to be update??? I ‘ve been having a lot of security problems… thanks!

DanyDuchaine

Hi,

We updated the plugin included in the theme to version 4.6 back in September. ( versions 4.1.4 and older were the one with the security issue ). So just go to the “Downloads” page on TF and redownload the theme, the new plugin version is in there.

I’d suggest uploading the new version via FTP. If you want you can send over your FTP info via the contact form on our profile page and we’ll update it for you. Just mention the issue in the message as well, for reference.

Regards,
Slobodan

nuvu22
nuvu22 Purchased

thanks for the answer, i ll try to do it on my own, thanks!!

DanyDuchaine

Ok, if you need assistance let me know.

Regards,
Slobodan

Hi Danny,

First off, great theme. My customer and I really like it a lot!

I’ve added in a calendar (DD Events Calendar) on a sidebar and in the footer. I added two events, but none of them show any events on the calendar in those sections, just the calendar (and only today’s date is clickable).

I also went through the theme options/homepage and added in an events+calendar there, and that shows both the Calendar and the Events on the homepage. Cool!

The calendar shows no events on it, only today’s date is live linked to the same page, and it only shows this month with no way of advancing it forward. Does/is the calendar supposed to do more in all three sections (sidebar, footer, homepage) or will it only show just the calendar?

Did I miss something?

Any help you could give me to get past this D’OH! moment would be greatful.

The website can be found here: http://inspirationcenters.org/

Thanks!

DanyDuchaine

Hi,

Sorry for the wait, weekend got in the way.

The calendar should be linking to dates that have events. Do you have events set up for the current month?

Regards,
Slobodan

Hello, apparently there is a problem with WP 4.1: page option are not showing up, making homepage impossible to manage.

DanyDuchaine

Hi,

Perhaps they’re just hidden. When you’re editing a page, in the top right corner is “Screen Options”, click that, that’s where you can hide/show different sections, make sure the “Page Options” is enabled.

Regards,
Slobodan

Default-user

Thank you for your answer. Unfortunatelly Page Options is checked. The section shows up at the bottom of the page, but it’s empty.

DanyDuchaine

Hmm, please send over your WP admin and FTP info via the contact form on our profile page and I’ll check that out. Mention the issue in the message as well, for reference.

Regards,
Slobodan

4usoft Purchased

This theme is installed on http://www.olsbbsr.org/

Peviously everything was running fine but now no page/post under the event section is showing, Although all the content of the event category is alright. while i’m clicking in view page it showing me Error 404: Page Not Found….... Please solve it ASAP or let me know the procedure.

DanyDuchaine

Hi,

In 99% cases the solution for a 404 is simply visiting WP admin > Settings > Permalinks.

Give that a try.

Regards,
Slobodan

Dani Hi I bought the theme “Biosphere” a few days ago.

I am writing to ask you about the Slider.

the demon theme has structured the slider in a way that I would like to have me, there posivilidad put mine in the same format as this in the demon?

Thank You

DanyDuchaine

Hi,

Go to WP admin > Appearance > Theme Options > Slider.

Choose the “Slider Type” to be “Regular”.

In the options that show up bellow that “Slider Type” you can then create your slides.

Regards, Slobodan

bhatija Purchased

Does the theme support donation via payment gateways like USAePay and Authorize.net instead of Paypal….we bought the them but not able to integrate with our payment gateways….if the theme doesnot support payment gateways besides paypal …can we get the refund.

DanyDuchaine

No, only PayPal.

Regards,
Slobodan

bhatija Purchased

Does the theme support payment gateway integration for DONATION beside paypal….like USAePay or Authorize.net ? If it doesn’t we would like a refund for the money as we bought the them assuming that DONATION can be integrated with woocommerce enabled payment gateway.

DanyDuchaine

Hi,

No, sorry, only PayPal. It’s mentioned several times in the items description.

Envato ( Themeforest ) handles refunds, you can make a refund request here.

Regards, Slobodan

hi, i can’t find the content type “product” in my wordpress-backend. where is it?

DanyDuchaine

Hi,

Products are powered by the WooCommerce plugin.

Regards,
Slobodan

JFW1103 Purchased

Hello, I get an error on your forum. So I am posting my question here. I was going to update my Wordpress version. I am currently running WordPress 3.9.3. Can someone tell me if the BioSphere is compatible with Wordpress 4.1.1? I have BioSphere version 1.0.7. It’s not listed on the theme change log. It jumps from 1.0.6 to 1.0.8.

Is it compatible with WooCommerce 2.3.5?

Thanks.

DanyDuchaine

Hi,

The question did get submitted, answered it back on Friday http://danyduchaine.com/forum/topic/4109/biosphere-version-compatibility

Regards,
Slobodan

I have a few pre-purchase questions: 1. I love the look of the Biosphere theme’s demo home page. Can the style sheets for this be downloaded when installing the theme in WP? 2. The client wants to keep some content restricted to “members only”. I was going to install the Members plugin for WP, but will your built-in registration module work just as well? 3. On your demo home page, the individual elements of the vertical inner slider link to the large slides. Can I set this up so that the inner slider elements also link to the matching interior page? Thanks! Mark.

DanyDuchaine

Hi Mark,

Ahh yeah, the XML file with the demo data is in the package.

And if you run into any problems with that we’re here to assist.

Regards, Slobodan

Default-user

Hi again. I am having a great deal of difficulty on many levels since purchasing and installing this theme. I imported the “dummy.xml” from the zipped package. Some things work. Some don’t. (1) I cannot find the location of the php files from within the dashboard. (2) while I can add staff members, the “staff” page (and in fact almost every other file) is empty when you try to edit it! Perhaps something didn’t get installed properly? Thanks for your help.

DanyDuchaine

Hi,

Send over your WP admin info via the contact form on our profile page and I’ll check out the import and sort it out. Just mention the issue in the message, for reference.

1) The WordPress file editor does not include all files, with any theme. I suggest this plugin, I’ve been using it quite often. However, I do not advise changing PHP code through the WP admin, if you make a little PHP error it will lock you out of the admin. It’s best to change files normally, via FTP client.

2) Those are custom page templates that output custom content. The staff listing output for example is not coming from the WYSIWYG editor, it’s coming from the custom page template. The staff for example comes from template-dd_staff.php

Regards,
Slobodan

gabitech Purchased

Hi – where is defined the function that generates the rainbow colors on the top of the page and at the top of some elements? I would like to change them.

Thanks, Gabriel

Default-user
gabitech Purchased

Please disregard this, I didn’t realize that you have an UI for it in the Theme Options.

DanyDuchaine

Happy to hear it’s sorted out.

Regards,
Slobodan

Where do I find my purchase code so I can log into your forum site to ask my questions?

DanyDuchaine

Hi,

Themeforest does not show that the account “akmalpunya” has purchased Biosphere. So, you’ll need to log in to Themeforest with the account you purchased the theme with.

Then head over to the “Downloads” page, click the download button and select “License certificate & Purchase code”, you’ll find the code in the file you download.

When registering on the forum use the same username as the one to which the purchase code is connected.

Regards,
Slobodan

hii, i purchase biosphere template but i am not manage same to same template like in our website how can possible same lloking template please answer me very fast

DanyDuchaine

Hi,

Sorry for the wait, support is not handled during weekend.

Did you check the documentation?

If you want to duplicate the demo content and are having issues doing so you can send over your WP admin info via the contact form on our profile page and we’ll set it up for you.

Regards,
Slobodan

i want same your template overall slider and etc

DanyDuchaine

Hi,

Answered on your previous comment but will answer here as well.

Did you check the documentation?

If you want to duplicate the demo content and are having issues doing so you can send over your WP admin info via the contact form on our profile page and we’ll set it up for you.

Regards,
Slobodan

and one other problem i create some clauses and staff and set featured image not proper create this page and shoh some link: http://anoopmishra.in/BETHECHANGE1/wp-admin/media-upload.php?type=image&tab=library&post_id=28

and after that no process

DanyDuchaine

Hi,

That link takes to your WordPress admin panel, I do not have access to it. Check the answer on your previous comment.

Regards,
Slobodan

abbyw Purchased

Hello, I will setup the slider of ‘Biosphere Environmental and Charity’. I have problems to set up the slider. How can I create/set up the (black) vertical ‘expert’ list in the slider… Can you help me please.. Regards, Abby

DanyDuchaine

You’re welcome :)

Default-user
abbyw Purchased

ok… how can I keep the same size (height / width) in the slider?

DanyDuchaine

Best to keep your original images to the same width x height ratio. We use 1280px x 569px on the demo.

Regards,
Slobodan

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