449 comments found

Hi,

I had to post her because I get This message from your support page : Internal Server Error, sorry for that.

I have bought the Biosphere theme yesterday. I am following your documentation

It says : Create a new page and choose “Homepage” as the “Page Template” (right sidebar)

This right sidebar seems to be missing…

Can you help, please? Is there another way I could change a page template?

Thanks for quick response.

Marie

DanyDuchaine

Hi,

The topic on the forum did go throught, just answered it. Link to the topic.

Regards,
Slobodan

nuvu22 Purchased

Please, how does it works Revolution Slider plugin to be update??? I ‘ve been having a lot of security problems… thanks!

DanyDuchaine

Hi,

We updated the plugin included in the theme to version 4.6 back in September. ( versions 4.1.4 and older were the one with the security issue ). So just go to the “Downloads” page on TF and redownload the theme, the new plugin version is in there.

I’d suggest uploading the new version via FTP. If you want you can send over your FTP info via the contact form on our profile page and we’ll update it for you. Just mention the issue in the message as well, for reference.

Regards,
Slobodan

nuvu22
nuvu22 Purchased

thanks for the answer, i ll try to do it on my own, thanks!!

DanyDuchaine

Ok, if you need assistance let me know.

Regards,
Slobodan

Hi Danny,

First off, great theme. My customer and I really like it a lot!

I’ve added in a calendar (DD Events Calendar) on a sidebar and in the footer. I added two events, but none of them show any events on the calendar in those sections, just the calendar (and only today’s date is clickable).

I also went through the theme options/homepage and added in an events+calendar there, and that shows both the Calendar and the Events on the homepage. Cool!

The calendar shows no events on it, only today’s date is live linked to the same page, and it only shows this month with no way of advancing it forward. Does/is the calendar supposed to do more in all three sections (sidebar, footer, homepage) or will it only show just the calendar?

Did I miss something?

Any help you could give me to get past this D’OH! moment would be greatful.

The website can be found here: http://inspirationcenters.org/

Thanks!

DanyDuchaine

Hi,

Sorry for the wait, weekend got in the way.

The calendar should be linking to dates that have events. Do you have events set up for the current month?

Regards,
Slobodan

Hello, apparently there is a problem with WP 4.1: page option are not showing up, making homepage impossible to manage.

DanyDuchaine

Hi,

Perhaps they’re just hidden. When you’re editing a page, in the top right corner is “Screen Options”, click that, that’s where you can hide/show different sections, make sure the “Page Options” is enabled.

Regards,
Slobodan

Default-user

Thank you for your answer. Unfortunatelly Page Options is checked. The section shows up at the bottom of the page, but it’s empty.

DanyDuchaine

Hmm, please send over your WP admin and FTP info via the contact form on our profile page and I’ll check that out. Mention the issue in the message as well, for reference.

Regards,
Slobodan

4usoft Purchased

This theme is installed on http://www.olsbbsr.org/

Peviously everything was running fine but now no page/post under the event section is showing, Although all the content of the event category is alright. while i’m clicking in view page it showing me Error 404: Page Not Found….... Please solve it ASAP or let me know the procedure.

DanyDuchaine

Hi,

In 99% cases the solution for a 404 is simply visiting WP admin > Settings > Permalinks.

Give that a try.

Regards,
Slobodan

gaquino7 Purchased

Dani Hi I bought the theme “Biosphere” a few days ago.

I am writing to ask you about the Slider.

the demon theme has structured the slider in a way that I would like to have me, there posivilidad put mine in the same format as this in the demon?

Thank You

DanyDuchaine

Hi,

Go to WP admin > Appearance > Theme Options > Slider.

Choose the “Slider Type” to be “Regular”.

In the options that show up bellow that “Slider Type” you can then create your slides.

Regards, Slobodan

bhatija Purchased

Does the theme support donation via payment gateways like USAePay and Authorize.net instead of Paypal….we bought the them but not able to integrate with our payment gateways….if the theme doesnot support payment gateways besides paypal …can we get the refund.

DanyDuchaine

No, only PayPal.

Regards,
Slobodan

bhatija Purchased

Does the theme support payment gateway integration for DONATION beside paypal….like USAePay or Authorize.net ? If it doesn’t we would like a refund for the money as we bought the them assuming that DONATION can be integrated with woocommerce enabled payment gateway.

DanyDuchaine

Hi,

No, sorry, only PayPal. It’s mentioned several times in the items description.

Envato ( Themeforest ) handles refunds, you can make a refund request here.

Regards, Slobodan

hi, i can’t find the content type “product” in my wordpress-backend. where is it?

DanyDuchaine

Hi,

Products are powered by the WooCommerce plugin.

Regards,
Slobodan

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