An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, htmgarcia, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from htmgarcia:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Please sign in to contact this author.

Frequently Asked Questions

I’m using Internet Explorer 8 and the background doesn’t load.

Go to Extensions > Template Manager > vg_bismuth – xxx.

In the params, Slideshow. Choose an image for the Image 15 as the final one (no matter that Image 4, Image 5, Image 6 or more are empty). – See the attachment image.

Save and that’s it!

Remember: Always loads the Image 15 as your last Slide

How to display Top Menu as default?

Go to Extensions > Template Manager > vg_bismuth – xxx.

In the params, Basic Options > Custom CSS add the following CSS code:

#slideout-wrap{ margin-top:0; }
#slideout-button a{ display:none; }

The first line displays the menu.
The second line hide the ”+/-” (display/hide menu) button.

How to hide Logo and space at the top?

You can reduce the space at the top (just after menu) hidding the logo (in Extensions > Template Manager > vg_bismuth – xx) In Custom CSS param add this code:

.block-between-contents{ margin-top:0; }
.page-content-first{ display:none; }

NOTE: This will hide also the bismuth-social module position

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.