Hello! I have bought this theme a few months ago, and now I am planning to update it to the latest version.
How do I perform the update? Do I just re-upload the theme, or overwrite the files or something?
Hi, bjorn190, I think you’ve bought WP version.http://themeforest.net/item/bivio-bootstrap-3-app-landing-page-wordpress/8882703?WT.ac=follow&WT.z_author=whoathemes. Regards
how can i push the logo up – i tried in the css to use margin but
it didnt move it.
can you please advise?
padding: 10px 20px;
I think I left a similar comment on one of your other templates.
Is this template compatible with Aweber autoresponder?
Can I insert Aweber form code somewhere in this theme and expect it to look and function as designed?
Hi,rpstaller, sorry for late reply and thanks for your interest. To be honest I have never used this form before but if you have some developer or you can edit the code then you can insert Aweber form. Thanks
Hi, i have just 2 questions, so i hope you can help me.
1.- Is there any way to include a preloader? it takes too much time since the website loads at the first time, it would be great a preloader in order to not have a blank screen for a few seconds.
2.- Do you have any idea how can i reduce my background image size, i dont really know what to do to have an smaller file size without reducing quality, i supposed it would help it loads faster.
Thanks in advance
Please contact me via email. Thanks
Hello DSA Themes,
Do you offer any customization services – nothing major.
Paul Arnold (paul @ localmediacompany .co.uk)
Hi, LOCALMEDIAGROUP, sorry for late reply unfortunately, I don’t do customization work. Regards.
Do you know why polish special fonts are bold when I use in this template?
Hi, greguskus, thanks for purchasing my template and sorry for late reply. Can I have a link to see? Thanks
Hello, I have a very stupid question. I just bought your templates (Bivio, Html and Wordpress). It’s the first time I’m using google devtools (as mentioned in your documentation). I have a very stupid issue I cannot resolve looking on forums.
When I save the source -> It changes the relative paths in the html file with the absolute path (on my local hard drive).
Therefore, when I upload the file on the server, of course, it cannot find anything (images, css etc…).
Do you know how to modify your template in google devtools and when saving it doesn’t change the paths of the lings keep relative paths).
Sorry to bother and thank you very much for your answear.
hi, jeromemauchamp, thanks for your question, but I think you have bought the WP version, I’m the author of the HTML version. Regards
Can we install the WPBakery Js Visual Composer manually as i’m pretty sure that my service provider wont allow the download as they limit it at 30, same problem i have with other templates. If it can, how does it?
how can i edit the header space above the page contents for homepage? what custom css can i use to get the space reduced?
Hi, pickaat, to reduce the space you have to change the css values for the navigation bar in the style.css file. Best Regards
i tried removing the menu by adding this to the custom css
however there is still a huge gap in the header area, and i cant seem to recognize which handle is for the navigation bar. i tried lots and nothing seems to change the header space area. obviously i am doing something wrong, can you please point me in the direction to modify this gap area.
what exactly is the css value for the navigation bar? where can i locate it?
Excuse me but you don’t have the bage purchased. Have you bought my template?
Yes I have. hmmmm. I don’t know what badge you referring to, but i just emailed you my purchase details.
Item Purchase Code: (see email)
Purchase Date: 2015-08-25 20:53:58 UTC
SO NOW CAN I GET SOME SUPPORT PLEASE (since it says i am due for 5 more months of support for this product).
all i am asking is to be pointed in the right direction as to how to minimize the header section on the home page.. THATS ALL… is that too much to ask? i have done this a million times on other themes, but i just cant seem to get it right or figure it out on this one. Great theme, just need to get it to behave as i want.. PLEASE
But you have bought WP version and I’m author of HTML version.
well there was nothing in the support that indicated a different support for wp or html version… so can you point me where do i get wp support from please
never mind, i got it
Have a nice day. Regards
Ive attempted all fixes from this page http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/ regarding the ‘Are your sure’ error during theme install…
what do you recommend now… we have reinstalled the new version of wordpress and tried again as well to install Bivio… this looks like a great theme, but it doesn’t seem wordpress will accept it
Hi,scottbreard, unfortunately, I’m a author of the HTML version. Thanks
Hi – What is the fix for this error: Warning: Cannot modify header information – headers already sent by (output started at /nfs/c10/h01/mnt/142341/domains/oeguniversity.com/html/contact.php:3) in /nfs/c10/h01/mnt/142341/domains/oeguniversity.com/html/contact.php on line 4.
Hi, briangilbank, thanks for purchasing my template. Please contact me via email. Thanks
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