1618 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
yahou Purchased

And what about my problem? Have you looked? You know what I mean? Do you still have not found the time time? More than two months already waiting.

eneaa

It’s solved now. I sent you an email

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
yahou Purchased

Is every customer has to wait so long for a simple answer? I bought from others and their mistakes mending after a few days. And you can not do for two months?

eneaa

You know the problem was that the FTP user wasn’t correct and I can’t connect.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Home Slider Question: I’m 99.9% sure this is the case but need to ask because my client absolutely doesn’t like it: the Ken Burns effect you have on the slider in the demo can be turned off, correct? Blog Question: What kind of options are there for the blog? It looks like there is only one blog template and my client prefers the portfolio’s look instead. Wondering if it would be possible to use the portfolio as the blog (lots of images, read more on blog page and then click to get to full article).

eneaa

1) Yes, you can turn off the Kern Burns effect.

2) You don’t have that option by default. You will have to do it as a customization. The only option for the blog is like the demo.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I’m trying to get rid of the footer background since I don’t use any footer but I can’t. In the earlier version I put this css code:

.pp_description{display:none!important;} #footer{background:none!important;}

and that black rectangle disappeared but now it’s not working anymore…any other code? Can I do the same for the sidebar?

Thanks!

eneaa

For the sidebar the best option is using the Fullwidth page template.

About the footer, that:
#footer{display:none;}
Should work, it isn’t? Send me an email with a WordPress user and I will take a look. support@quemalabs.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, i create my Video Portfolio with Youtube Videos. But i dont like that Youtube shows Info and related Videos on the end. I know that i can hide it with ?rel=0?showinfo=0. This code doesnt work if i put it on the end of the Video ID in URL when i create a new Portfolio Item. Do you have any Idea how i can do this? Thanks!

Default-user
I tried to put it like this: http://www.youtube.com/watch?v=xxxxxxxx&showinfo=0&rel=0 or like this: http://www.youtube.com/watch?v=xxxxx?showinfo=0&rel=0 but it will be ignored and doesnt work. Do you have maybe any ideas how to hide these info?
Default-user

I found the way. Thanks. I put these “showinfo=0” to jquery.prettyPhoto.js in the place where is defined which info should youtube show.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
etxley Purchased

Are there cuurently an issues with IE and Safari? I can see my hoepage nicely in Chrome, but in IE all pictures and forms are gone, and in Apple Safari the sub-menues on the top have no background.

eneaa

There are no issues with Safari or the latest versions of IE. Please create a Support Topic in http://support.eneaa.com with your URL, I will take a look.

Default-user
etxley Purchased

ok, done that

Default-user
etxley Purchased

I have sent a Support Topic on this issue, have you had time to look at it?

eneaa

Hi, I answered you in the support forum.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
eborge Purchased

Hello,

Sweet theme! I just purchased it today and am already loving it. I was hoping that you could help me with the JW Player. I cant figure out how to set it up. I know that you have said in previous posts that it is described in the Documentation file. My Documentation file is missing all of the pictures so I cant figure it out..

Any help would be greatly appreciated.

Thanks!

Erik

eneaa
You have to upload the JWPlayer foplder. You can use a FTP client for that. If you send me a FTP user I can help you. support@quemalabs.com
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
shodan Purchased

Hi, just a short question, on the home page i’ve turned on ken burn effect on the fullscreen slider – looks great, but on mouseover on the picture in stops and resize to original – can i turn that off? i dont like to have this effect. ken burn should run always on homepage and should not show an reaction on mouseover.

even when i turn off all navigation in the slider menue of the theme options they is no effect.

thanks for yor help.

eneaa

Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Dear Elite Author,

I bought this theme on Saturday. Yesterday i got my website up and running. It was very easy to customize. Great job on this theme. I am very happy with my new website it looks fantastic, very modern and stylish. Thanks a bunch Caroline ;)

http://www.carolinvonpetzholdt.com
Default-user

P.S: Where can i give my ratings?

eneaa

Thanks and I’m glad to hear that. You can rating the item in your Download section here in Theme Forest.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I started this theme and used background images on every page. No problem. Then is started a new slider. After that all the background images are gone now. First we bought the Apolo theme, this has the same problem. Be boght then this black label them and now ist has the same problem. I deleted the silder and tried some other sthings, but it dows not help.

eneaa

Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
merb7880 Purchased

I really love this theme, and I appreciate the support the dev has done. My questions is, How do I get my woocommerce pages to have a black background instead of displaying the sliders from the home page?

eneaa
eneaa Author

Maybe you can do that with CSS, Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I am having a problems with the Youtube videos displaying on one the portfolio pages of the site. I have simply added the video script to the portfolio section but they are not rendering properly. Please let me know if you can login to my backend and where to send the login info for you to access to see where the issue lies.

-www.hiddendecible.com

eneaa
eneaa Author

Looks like you have the Maintenance Mode activated. I need a user to see the site. Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

is it possible to set a different background image for every individual regular content page?

Thanks desch

eneaa
eneaa Author

Yes, you can create a default background slider or create a different one for each page.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yodimus Purchased

RE: Trouble Installing Theme “Are you sure you want to do this? Please try again.”

I tried to install the theme (I have wordpress 3.9.1, my host is dreamhost) by uploading the zip. However, the above screen popped up. Please help, thank you.

Default-user
yodimus Purchased

Ok, I manually installed it. Now trying to figure out how to do full screen video frontpage. Where are the instructions?

Default-user
yodimus Purchased

Ok, found instructions. How can I use the “different portfolios” template?

eneaa

Have you saw the documentation? It’s explained there.

Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am using the black label theme. How can i change the order of my portfolio categories? I already tried to do it with the taxonomy order plugin but that somehow didn’t work on this theme, so please give me a hint.

eneaa

Categories are ordered as they were created. So you have to create them in the order you want.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

And now even worse….i added a few categories to the portfolio and as soon as they need a second line in the column template it looks awful cause there is no space between the lines.

Default-user

and it starts to display the videos in an unacceptable layout.

eneaa

Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I want to change the text of the “Read More” Button. How does it work?

eneaa

Create a ticket in the Support site and tell me how many columns are you using in the portfolio. I will help you there. http://support.quemalabs.com/

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

What size images to use in the home page slider, no matter what size i set them too they are not full images, they are full screen but zoomed in.

it looks terrible as important parts are cut off so looks very amateur

eneaa
Take a look at this info about Image Sizing: http://support.quemalabs.com/knowledgebase/image-sizing/
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