QuemaLabs supports this item


1695 comments found.

Hi. I haven’t heard back from you guys on the Support site. I really need to get this issue fixed.

On the Portfolio page, I have determined that there is something wrong with the permalinks. I have tried setting WP permalinks back to default and the Portfolio page will work then (showing an ID instead of the page name). But once I switch back to a custom permalink, the page goes right back to loading wrong and displaying like a blog page instead. I have checked with my hosting company, and checked that the .htaccess files has the correct WP settings.

Please help me figure this out. Thanks.


Permalinks are not related to themes. They are related to the WordPress install and your server. Here is all the info: https://codex.wordpress.org/Using_Permalinks

Let me know if I can help you with anything else.

Pre-buying questions: 1) Could I make a post with a video gallery (maybe with a slider)? Something that when you see a image of any video (on this slider), you could click and see the video (at a given width)... 2) Could I have every screen on my site with a video background?

1) No, you can’t create slider with videos. Maybe you can do that with another plugin.

2) Yes, you can have each page with a different background video.

How do you change the color of the menu headings? When I select Light for Global Style , menu links are wight. See my wp www.obet.ca, please. Post from QuemaLabs AUTHOR worked for version from 2012, not for theme version 201 (about 4 years ago Flag Open “blacklabel/css/shortcodes_and_menu.css” on line 29 http://cl.ly/8lhg)



I found the code in blacklabel/style.css line 95. Also, I need to change Site Title , i Menu, and Page Name title on each page.

These are the CSS for those. Site Title:
#header .logo_container a
.jqueryslidemenu ul li a
Page title:
#content h3.post_title, #content h3.post_title a


Are you people still in business? I got an error message when trying to install the theme I purchased. I tried to establish an account with you guys so I could ask a support question, but the account set up failed three times. When I tried to send an email to the email address provided, the email was bounced back as undeliverable.

I’m frustrated that it was so much easier to give you my money than it is to get an answer.

Looks like there is an issue with our domain. I sent you an email. We can talk there. I’m sorry for the trouble.


stanny Purchased

Hi there, I cannot register for support (times out) just wondering how to add some navigation to a gallery page when using the full screen slider (so it is similar to the home page with little arrows down the in the bottom right hand corner, but do not need title/captions at this stage)

Hi there, Do you mean this navigation? http://cl.ly/image/0w2X450U3h0p

Those buttons are added automatically. You don’t see them?

Hi there, no I do not see them when using a Full Screen Gallery on any page other than the Home Page (which uses slider items).

Please create a Support Topic in http://support.quemalabs.com/ with your URL, I will take a look.


Pinhead Purchased

Hi, I searched everywhere and also tried to register at both support sites and was unable to. The video explaining the fullscreen gallery did not helped me because I cannot get the images to appear in a fullscreen gallery no matter what I do. They appear on Nivo gallery but not on the Fullscreen. Is there an email where I can send a login /pass so you can take a look? Thanks in advance.

What’s your email? I answered all new email, yours must be one of them.


Pinhead Purchased

STILL no Answer. email is pinheadxx@gmail.com

I don’t have any email from that user. Can you use the contact from from our profile page here in Theme Forest?


Is this the template is compatible by RTL ?

Thank you

You will have to create the CSS for RTL with the RTLer plugin: https://wordpress.org/plugins/rtler/

Can the video background be in HD? the resolution seems to be very low…

Hi there, Yes, you can use any resolution for your video.

Do this theme have DEMO import options? SO that we can import to our install so that it looks just like it does on Themeforest?

The theme has its XML Import File, so you can import the content from the demo site. You can find how to download the file in the Documentation.

I’m unable to register on your website. It times out. I’m having issues with the background images after upgrading to 3.0.5. The loading circle is there but nothing loads. Please get in touch with me ASAP.

Sorry for the dealy. You can register in our new support site: https://quemalabs.ticksy.com/

Thank you!


qata Purchased

Hello Is your theme is compatible with – Uber Menu- plugin? Thank you!

I never tested that plugin but it should work with out problems.


qata Purchased


I want to add droidarabickufi Font

please help

Droid Arabic Kufi is in the Early Access API on Google Fonts. Please create a support ticket in https://quemalabs.ticksy.com/ I will help you there and we can see a way there on including that font.


qata Purchased


How can I enter my support

How do I find my password?


You can register for support here: https://quemalabs.ticksy.com/

KeLoX Purchased

Hi, How do you speed up the Ken Burns effect for the background slider? Cheers

Try adding this CSS code:
#supersized.kb_enable li.ken_burn img {
  -webkit-animation: ql_move 22s ease infinite alternate!important;
  -o-animation: ql_move 22s ease infinite alternate!important;
  animation: ql_move 22s ease infinite alternate!important;
Change that ‘22s’, the unit is seconds.

Hello, I like this theme but I would like to know if it is possible to add a widget block text or any other widget on the home page ? Thanks (without going touching the code)

Yes, you can add widgets here: http://cl.ly/image/3y0d3L3m1h30