1631 comments found

Please I would like to make my black label theme in 2 or 3 languages what is the solution? I don’t know where I can change the foot slide.

Thank for your answers regards Raynald delannoy

eneaa
eneaa Author
You can use plugins for that, for example: https://wpml.org/

Hey, I added videos to my website and set a featured image, but the thumbnail images never show up, what can I do to fix this issue?

Here is my site: http://brianhallmedia.com/films-2

eneaa
eneaa Author
Looks like is a problem with TimThumb, take a look at this info: http://support.eneaa.com/basicdocs/

I just bought this, and now that Im reading the comments, Im scared that might have been a bad idea. Ive nver had so much trouble puting a theme on. I read your documentation, and it doesnt make sense. Theres no file to upload directly to the site. Whats going on?

eneaa
eneaa Author

You can upload the folder that is inside “Theme” folder. It’s called “blacklabel” upload it via FTP or zip that folder and upload it via your Admin Panel. If you need more help send me an email and I help you. support@quemalabs.com

Don’t worry Jennifer it is a great theme, it’s just got a few teething issues probably due to the updated version of WP.

Upload the theme via filezila or other. The step by step directions in the documentation folder is accurate and easy to follow.

Latest issues would be Video’s in profiles not working and the creation of a contact page is not in the documentations.

All will be good. It’s a great theme

Great theme, I just have problems with the portfolio section … the portfolio thumbnails are not displayed correctly

http://bse-airpix.com/portfolio/#

If I click on the thumbnail the image shows, but not the thumbnail! I checked the file settings as well as the .htaccess file – what else could cause this problem?

eneaa
eneaa Author
Take a look at this info about Timthumb problems: http://support.eneaa.com/basicdocs/
mrouse Purchased

Using Black Label on Wordpress for a client. But he says it doesn’t work right on iPhone. Is this compatible? Is there a way to make compatible?

Also it would be nice if you had a search function for this comments section as maybe someone else has already asked this.

I’ve shown you my site before: http://lakelandproductions.ca/
eneaa
eneaa Author
Actual support forums is this one: http://support.eneaa.com You will find a lot of already answers there.

About if it works on iPhone, yes it does but ofcourse will not work as well as it works on a desktop.

mshaw88 Purchased

Having problems with responsive theme on iPhone. YouTube embed videos are gigantic when loading on iphone. None of the galleries work properly on iPhone. I can’t get the navigation bar to hide on the slider either.

eneaa
eneaa Author

Csn you show me the URL? So I can take a look at these issues. You can send me the URL to support@quemalabs.com

Default-user
mshaw88 Purchased

I’ve sent 2 messages still no response.

eneaa
eneaa Author

I was on vacation, if you still have the problem, please crete a new Support Topic in http://support.eneaa.com with your URL, I will take a look.

How do we stop Contact form emails from going into the spam folder?

infomelon Purchased

Hi,

Which Google Analytics pluging you recommend for this WP template?

Thanks,

In the portfolio section when I click on a image … I get the subtitle “undefined” – how can I change it!

I already tried to give the image a description and subtitle but these do not show!

mustbuzz Purchased

how to set up breadcrumb? I have installed wp-pagenavi plugin but it doesnt show up

Please help

pelode222 Purchased

Hola =) oye es posible usar este tema con el woocommerce?

eneaa
eneaa Author

Si puedes usarlo pero tendras que adaptar algunas cosas tu mismo.

kutback Purchased

Hi,

I have a problem with the menu : does not display the text in chinese and arab : http://www.myluxurylink.com/ar/ http://www.myluxurylink.com/zh-hans/

It seems not to be a WPML problem but menu problem (see: the text in the menu appears half a second and disappears)

Thanks for your help Rgds

eneaa
eneaa Author

Try disabling cufon. Go to your admin panel>>Black Label>>Typography options, and don’t use Cufon.

Default-user
kutback Purchased

thanks it works !

webprefab Purchased

Hi, my background video or slider don’t work. Can you contact me by email i will send you details please. kcote@neudem.com

eneaa
eneaa Author

I was on vacation, if you still have the problem, please crete a new Support Topic in http://support.eneaa.com with your URL, I will take a look.

LokiSam Purchased

I just downloaded this theme and it is great! I know that this is probably really easy to do, but I just can’t figure out how to add a background slider image. Is there a video on how to do it? Sorry, I am just new to wordpress. Also, I made the logo a link to the home page, but when I click on it, it has the home text box. When a person enters my site, I want the home page to be completely the background slideshow with captions. Is there a way to get rid of this text box? Thanks!

deldemone Purchased

Hello, I’ve just purchased your beautiful theme. Just have a little question. How can I remove the white bars which appear on the both sides of the quicktime video (downloaded from my computer) when it plays in a portfolio? And can I add a control bar for my videos? Thanks by advance for your answer!

LokiSam Purchased

I was also wondering how to remove the footer and sidebars from the theme. Thank you so much!

My website is www.knoxfilm.com

I created a new tab called “News”. It is set up to display my posts. It works great, but when guests want to comment on the posts it is not available. What am i missing in order to allow guest to comment on posts?

eneaa
eneaa Author

Now, looks like there is a problem with the permalinks. I can’t access to the posts.

Hi,

Do you check the messages in the support area. I posted something over a week back and have had no response. Please do respond before I change my rating on this theme and support.

eneaa
eneaa Author

I was on vacation and was announced here and on the support forum, if you still have the problem, please crete a new Support Topic in http://support.eneaa.com with your URL, I will take a look.

catalinux Purchased

Hi there

Thanks for this great theme. I installed it on one of my websites but I have problems with the video background. It doesn’t automatically play on iPhone. I tried the 3 versions: self hosted, Youtube and Vimeo but the problem persists. How do I get HTML5 video support. I uploaded the JWPlayer and it’s working fine on desktop browsers. The second thing is: can I get the main menu to the left side of the page ? The url of my website is: www.luxuryhomesinlosangeles.net. Thank you.

Catalin

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