1623 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi again,

One thing more: when I choose Youtube video as video background and for Stretching: FILL I still have the black vertical borders and not full screen video.

Thanks.

eneaa
eneaa Author

The “streching” option is only available for self-hosted videos. Youtube disable that option a while ago.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi

Do you noticed any conflict between your theme and Yoast SEO plugin ?

Thanks.

eneaa
eneaa Author

No, I don’t know of any conflict with the plugin.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Turkey

Dear Eneaa, I hope your vacation were going well :)

One of my customers where the theme is installed since november 2011 suffers of a recurrent hacking issue on his website, with sql injections and installation of phising scripts in the wp-admin folder. Last november (2012) the customer discovers the problem so I removed malicious files, changed passwords and updated timthumb script & wordpress. But the same hacking issue came back one month later… the customer discovered it a few days ago.

I can’t be sure if the vulnerability came from the wordpress installation (and maybe the theme) or from the hosting provider (who said it’s due to wordpress without giving us any proof :) )

I’ll be happy if you could tell us: - If updates of Blacklabel are available since november 2011; - If you had feedback about hackings on website with blacklabel installed and if so what happened and how we can prevent this; - If there are some scripts that require to be updated on the website (it currently uses jquery 1.5.2 as an example).

Thanks for your kind attention.

eneaa
eneaa Author
You can download the latest version of Black Label from the Downloads page, here on Theme Forest. About theme security if you keep the “timthumb.php” file updated you are safe. Currently is in version 2.8.11. Here is the link: http://timthumb.googlecode.com/svn/trunk/timthumb.php

But is more important to have the WordPress installation updated. Currently 3.5.1

  • Has been a member for 3-4 years

Bump!

My website is www.knoxfilm.com I created a new tab called “News”. It is set up to display my posts. It works great, but when guests want to comment on the posts it is not available. What am i missing in order to allow guest to comment on posts?

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi,

Go to Settings – Discussion and make sure to uncheck the field that say: Users must be registered and logged in to comment . Also, make sure to check “Allow comments.” on post page. If you need to have comments enabled in pages just copy this line: <?php comments_template(); ?> to your page.php file under root folder of the theme. I have it mine after: <?php wp_link_pages(array(‘before’ => ‘

Pages: ’, ‘after’ => ‘

’, ‘next_or_number’ => ‘number’)); ?>

<?php edit_post_link('Edit entry','',''); ?>

You can check it here: http://luxuryhomesinlosangeles.net/luxury-homes-in-los-angeles/

I hope it helps. But I’m also waiting for the support answer to my questions.

Greatings !

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello there. Does this theme support multiple galleries? And is it possible to make a page with videos only? Many thanks.

eneaa
eneaa Author

You can create multiple galleries and portfolios. You can use only video but you have to use an image as thumbnail.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
borfend Purchased

Hi, Can you help me? “home_widget_btn.png” can display in the home page when i choose dark style, but “home_widget_btn_light.png” can not display when i choose light style. By the way, how to add post list in home_widget? Thank you very much!

eneaa
eneaa Author

Please crete a Support Topic in http://support.eneaa.com with your URL, I will take a look.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, just got this theme, its amazing I LoVE IT!!!! My question is, on the video on homepage I see the black on the sides, how can we take this off to totally fill in the whole page? the video settings are all set.

eneaa
eneaa Author

That can only be done if you use a self-hosted video. Youtube and vimeo doesn’t allow that anymore

netsrik2006

okay, how do i add my self hosted video on my homepage?

eneaa
eneaa Author

Just upload your video via FTP or via the media uploader in WordPress. And past the link to that video in the same field you use for YouTube or vimeo.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, i love this theme!

my first question is how to put an html page on the homepage? Im using html5.

second, i tried to put video as my homepage it does not show the full screen it shows black on the sides of the page, how can I take of the black sides? the video setting is already configured.

last, how can i only show the video when it stops it does not show the youtube or vimeo site when the video is done?

awaiting for response. Thanks!

eneaa
eneaa Author

1. What do you mean exactly with put an HTML page on the home page?

2. I answered this in the previous question.

3. You can’t do that, sorry.

netsrik2006

3. on your demo site it does not show anything but the sliders after the video was done i assume this is selfhosted video thats why it does that right?

eneaa
eneaa Author

Yes, because it’s a self hosted video.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
borfend Purchased

Hi, How can it display the sub Menu’s sub Menu on the top menu? Thanks!

eneaa
eneaa Author
Do you want to create a sub menu? You can do it with WP custom menus. Here is more info about that: http://wp.tutsplus.com/tutorials/wp-101-video-training-part-13-custom-menus/
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi there

Thank you for answering my previous questions but there are a few more questions without answer. I’m waiting for answers to this:

“I installed it on one of my websites but I have problems with the video background. It doesn’t automatically play on iPhone. I tried the 3 versions: self hosted, Youtube and Vimeo but the problem persists. How do I get HTML5 video support. I uploaded the JWPlayer and it’s working fine on desktop browsers. The second thing is: can I get the main menu to the left side of the page ?

The url of my website is: www.luxuryhomesinlosangeles.net. ” Right now I use a self hosted video as homepage background.

Thank you.

Catalin

eneaa
eneaa Author

1. Apple doesn’t allow autoplay in iOS devices. There is nothing we can do, sorry.

For HTML5 support just upload the video in MP4 H.264 format.

2. You can’t by default. You will have to do that as a customization on your own.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi,

Why do you answer with such a delay? I paid money for your theme but I can’t use it the way I need and more important accordingly to the theme description. If the theme has problems and I won’t be able to achieve the expected results I will ask for a refund. Please answer. Thank you.

Catalin

eneaa
eneaa Author
Usually I don’t answer questions on weekends, you have to wait for business days. And remember that support is not mandatory but for goodwill. You can also check the support forum everyday, which by the way that’s the place to ask for support: http://support.eneaa.com/
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States
luchoster Purchased

Hey man, great theme. I just have a little problem, can you help me out? The pictures on the portfolio page, are not showing when you click on them (http://kgbeautysalon.com/home/portfolio/happy-customers/).

Thank you for your help

eneaa
eneaa Author
It’s working for me. Is it solved? http://cl.ly/OTU5
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Wow! I love this theme! My client would like me to purchase this theme and customize it for his photography site.

He would like to have 3 different full-screen galleries set up like you have here: http://www.eneaa.com/templates/blacklabel/galleries/fullscreen-gallery/ ... But 1 page would be people, 1 page would be places, and the other page would be things. Is this possible? And if so, how would I go about creating this?

Do you use a Gallery Custom Post Type for this feature or is it simply adding featured images to a page, etc?

Thank you in advance,

-Eric

eneaa
eneaa Author

Yes, you can. And once you downloaded the Theme you’ll find all the documentation inside.

They are regular WordPress galleries but in fullscreen.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
deldemone Purchased

Hello! How can determine a minimum size of the site, like 960 px? Thank you very much for the answer

eneaa
eneaa Author
You can try this, go to your Admin Panel>>Black Label>>Style Options, and add this CSS code:
#container{min-width: 960px;}
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • Netherlands

Hi there, downloaded the theme file, uploaded to the theme folder and clicked install theme. Wordpress crashed! What went wrong? Already installed complete new wordpress and uploaded new blacklabel folder again, doesn’t work.. Can you help me out? Thanks!

eneaa
eneaa Author
Are you uploading the ZIP file downloaded from Theme Forest? Because the Theme is inside that zip file, you have to unzip it. Take a look at this info: http://support.eneaa.com/basicdocs/#stylesheet_missing
  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • New Zealand
catalinux Purchased

Hi there !

I have a question: if I use for a submenu item a long name, how do I get it to display on a single line? What do I have to do in order to get the submenu items wider? Thanks.

Regards, Catalin

eneaa
eneaa Author
Open “blacklabel/css/shortcode_and_menu.css” and edit line 77 with your new width: http://cl.ly/OfYu
Default-user
catalinux Purchased

Thank you very much !

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
koolhand Purchased

Today I upgraded to version 2.1.0 and now my portfolio thumbnails do not show up. I tried doing all the timthumb suggestions here: http://support.eneaa.com/basicdocs/#timthumb but nothing worked.

I’m not sure exactly which version I upgraded from but I believe it was from 2011.

How can I get the thumbnails back?

http://minesmedia.com/1/portfolio-2/
eneaa
eneaa Author
Yes, looks like the problem is with Timthumb. Send me an email with a WordPress and FTP user and I will take a look. support@quemalabs.com
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
koolhand Purchased

Regarding previous comment about upgrading to 2.1.0 and losing portfolio thumbnails, here is my portfolio page:

http://minesmedia.com/1/portfolio-2/
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