QuemaLabs

QuemaLabs supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

What type of Video formats are supported?

It supports playback of any format the Adobe Flash Player and HTML5 browsers can handle (FLV, H.264, MP4, VP8, WebM).

What version of PHP I need?

PHP 5

Where I can download the JWPlayer folder ?

Here: http://cl.ly/8SI6 And within the documentation is how to upload

How does it work with iOS?

In order to ensure the best possible user experience on iOS devices (iPhone and iPad), Apple has placed some stringent controls on how video can be viewed and controlled on these devices.

Video cannot be viewed in context on the iPhone – video is always viewed in fullscreen in the native playback application. Video cannot be started programmatically – users must click on the screen to trigger playback. Additionally, no visual elements sitting over the < video > will receive click events while the video is visible (playing or paused). Volume can only be controlled via the built-in controlbar and the device controls.

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Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from QuemaLabs:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins
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