696 comments found

I installed the theme, but the sample content does not seem the same as in the demo template. How to leave the facility equal to what you have in the demo version?

PixFlow

It is the same, but the images are different. Please send me your website URL and WP login information via pxflow@gmail.com , so i can help you.

smartvo Purchased

Hi there, would like to change the theme to be more like this

http://exsim.com.my/

menu is below Logo is on the top

How do I activate the slide of the home page for this template?

PixFlow

Go to “appearance > theme settings > home page” and enable the slider.

Hi I have just purchased these theme, but cannot work out how to make the slider like the demo, all i have is a picture with a word next to it? I have tried importing the demo one as mentioned in the previous post but the link to download it does not work http://demo.sacredpixel.com/blackpearl_demo/xml_data/blackpearl.wordpress.2012-10-23.xml

Thanks

Default-user

Update: i have managed to copy the demo slider, but it doesnt seem to animate/slide…

PixFlow

Hello mate. please send us your website URL and WP login information via ticket.pixflow@gmail.com

zason Purchased

Hello, thank you for this beautiful theme.

I am having an issue with getting the text easily readable that appears on the slide. I am use images that makes it hard. I know I could use different images specifically for the slides but I’d rather have the text become more readable rather than edit the images.

Is there a way? Maybe with a solid color background block behind the text or text shadow. How would I do something like this?

PixFlow

Hi, please send us your website URL via ticket.pixflow@gmail.com and I will help you.

When I try to register to the help forum, I get this error message: Could not retrieve data.

on line 10: Creating default object from empty value
PixFlow

Have you entered all the related information correctly? If yes, send me your purchase code via pxflow@gmail.com and I’ll check the issue.

What is the status of compatibility with WP 4?

PixFlow

It’s compatible with WP 4.0

am not able to register on pixflow , it gives some PHP error

plus am not able to import demo content it failed to import media files , plus the theme is also not showing drop down menus as they are in demo link.

here’s my website link : http://topofthedrive.com/

PixFlow

I can see that your menu is working fine, just checked “Service”.

Default-user

No am not able to click on service menu , I can click on packages under services but not on “services”

same issue with about us

PixFlow

Open “style.css”, go to line 653 and change the padding and margin attribute like this:

.navigation li ul {
margin-top: 35px;
padding-top: 15px;
}

Hello

I got no support at all since 7 days i now asked you. Is there someone alive here or is it same as a fantom boat black pearl???

I got a sever style issue. I tried to update the theme but it has broken the whole css. The i made a test, removed the old theme, put the new one, got no cache active, and it’s the same, the black pearl css is broken, see :

http://prntscr.com/5b3288

Cheers,

Seb

PixFlow

Hello mate, whats the channel you used to contact us? Please contact us via ticket.pixflow@gmail.com and we will help you soon. :)

Hi,

I just moved my Wordpress installation with BlackPearl theme from a hosting to another and now the theme is not loading the CSS styles.

http://www.puntmoc.com
PixFlow

Hi, please contact us via ticket.pixflow@gmail.com and we will help you.

Hi you have error in new version because down menu much jump very down

.navigation li ul { border-bottom:5px solid #ff9c00; display:block; left:0; margin-top:50px; position:absolute; visibility:hidden; z-index:9999 }

margin-top:50px; must been padding-top:50px;

else best themplate

PixFlow

Thank your very much for reporting this . :)

Hi, great looking theme. Can you tell me if its compatible with WP version 4.1. I also need a pricing table, does this theme come with an option for a responsive table?

Cheers. Miles

PixFlow

Hi, thank you for your compliment. We haven’t tested Black Pearl with WP 4.1, but none of Black Pearl users had any issue with WordPress 4.1. Also it doesn’t come with responsive table, but you can use WordPress plugins for that.

Eymet Purchased

Like the look of the theme and was about to purchase but it appears to be stuck below slider. Is the demo content easy to recreate as per live demo?

Many thanks

PixFlow

Yes, since Black Pearl is using page templates, it’s pretty easy to create a website like our demo website, you can also use our demo content.

Default-user
Eymet Purchased

Are there instructions to recreate this layout with slider inplace etc?

PixFlow

Please read the documentation provided with the package, if you have any other questions, please contact us via ticket.pixflow@gmail.com

Eymet Purchased

URGENT! Please I did try your pxflow@gmail.com email but it bounced.

Just installed and everytime select a function in the dashboard I get

Exploit Pharmacy Spam site ( Type 1704) elitemedshop24.com

Alert from my anti-virus software

PixFlow

Never had a report on our themes contain virus before, if it had, themeforest review team would reject it in first place. Also for email, you can create a gmail account and send us emails.

Default-user

I was using the demo content could it be some of the links within that I didn’t leave the template installed long enough to test fully and don’t want to reinstall so I’ll be asking for a refund or credit from themeforest.

PixFlow

I don’t see the purchase badge beside your name mate.

Hello testing your theme. Seems there’s a bug in the slider. The slider images refused to be changed and doesn’t reflect even after changing and saving them.

PixFlow

Hello, please contact us via ticket.pixflow@gmail.com, and include your purchase code. We will help you shortly. :)

chmarwin Purchased

Hi, I’ve bought this theme from themeforrest, and after I install in wordpress and import demo data it has some errors. 1. the slide is not working proper 2. portfolio effect is not working 3. Contact Us is not working proper

My environment is that I’m using MAMP & WordPress 4.1 in my local machine before using subversion to my website

Please give me advice/solution to fix these problems.

PixFlow

Hi, please contact us via ticket.pixflow@gmail.com

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