683 comments found

do you have problems with the 3.5 version of wordpress?

PixFlow

Currently its not tested on WP 3.5 but we’re working on it.

Okay I got the pluggin to work.

But I want to change the background to image instead of a color. Can you please help me where i can find that?

PixFlow

You have to use a plugin or customize header.php file in order to do so

I bought the Black Pearl – Responsive Wordpress Theme and I can’t figure out how to create the slider you have in your live preview. Where can I find support on this?

PixFlow

You could add slides to slide post type and add all slides or specific group to a page that has slider feature enabled. You could find out more on provided manual or watch our video tutorials here

PIXFLOW: A very very very humble but assertive request. The 10 images per portfolio limitation is stifling. Your theme is as good as it can get and you can win many customers from other potential themes such as “Expressions” by just altering the gallery/portfolio page and making it more flexible – see their http://pexetothemes.com/demos/expression_wp/ for details. Please work on it. My website is looking good, thanks to you, but not as much with this limitation.

PixFlow

Please see your previous comment’s reply

Hello I am interested to buy your theme, but I will not use wordpress, I will put it directly to the web server and edit it manually, my question is, is in the contact page the mail sent php function included or do I have to create the mailsent file by myself ? Thanks for the great work and answer.

PixFlow

Hi, Thanks for your interest in our theme

Yes there is a mailer script included. Just please make sure to buy the HTML version .

mckeagan Purchased

I purchased the theme this week but am having difficulties with the Portfolio Slider working in Internet Explorer 9. http://mohawkwarriorhockey.ca. The contact us page does not seem to be functioning properly either. Any help is greatly appreciated.

PixFlow

Hi

Can you please describe what problem you’re facing with Portfolio slider? Also please take a look at provided manual and video tutorials for how to setup your contact page.

Thanks

My users are having a hard time figuring out how to scroll through gallery photos. I need to add the “traditional” arrows on each side of the the photos. I don’t see an option to do this. Please help!

PixFlow

Hi, If I’m not mistaken, I think i was waiting for your reply on our email communications. Anyway please send us an email so i could give you the solution.

Thanks

is it a way u can change the background of this theme? if o then how?

PixFlow

For simple images (patterns specially) and color , You can override the CSS inside Black pearl control panel. Or using some WP plugins for full screen backgrounds.

Great theme :)

PixFlow

Thank you :)

swartis Purchased

Hello,

I recently purchased this excellent theme and all was working well when I had it installed on a server running Windows OS. I just switched over to a hosting server running Linux OS (a fresh Wordpress install) and I am unable to get the theme to work. When activated it looks as though it does not connect to the CSS. I have tried different versions of Wordpress spanning 3.3.3 through 3.5 and no change. When I upload theme to a server running Windows OS it works. Other themes like Twenty Eleven work as well as different premium themes on the Linux OS.

I loaded Black Pearl back on to a Windows OS server and it works.

Have you encountered this issue previously and/or have any suggestions?

Thanks in advance for any help.

Scott

PixFlow

Hello

Thanks for purchasing our theme. Some users encountered this but it seems its common error among themes. Anyway please extract and upload “blackpearl” folder to your WP “themes” folder via FTP and try again. “style.css” file should be directly under that folder. This should solve your problem.

Default-user
swartis Purchased

Thanks for the quick reply. Actually, I had been using FTP to add the theme. After your suggestion, I uploaded/installed through the WP dashboard and it worked!

THANKS again for pointing me in the right direction. Happy New Year!

PixFlow

I’m glad that it worked for you. Happy New Year :)

Is it possible to get rid of the Title / Description that pops up over the Portfolio?

www.nuvoimages.com/gallery

Also, when we click the image it opens up a lightbox (I think that’s what it’s called?). Is it possible so that we can click in the lightbox to keep the lightbox open and go to the next image?

Last request – how can I add a couple of BR breaks in between the slider and portfolio section on the homepage.

PixFlow

There is some kind of positioning problem with your slider code that prevents your “br” tags to work

Default-user

I was able to add padding at the bottom of the slider using the menu for Revolution Slider.

kikalomy Purchased

im having a few problems with the theme displays

1. date text overlapping titles: http://i72.photobucket.com/albums/i195/kikalomy/text_zps57fb8303.jpg 2. portfolio page, items apear as different sizes and their are gaps in the corner of images (not like this on your demo site) http://i72.photobucket.com/albums/i195/kikalomy/gallerycopy_zps76f20476.jpg 3. homepage, again gaps appear at the side of the image and the titles display at different heights (not like this on your demo site) http://i72.photobucket.com/albums/i195/kikalomy/picgaps_zps97e892e9.jpg

im using latest site download and version 3.4 wordpress. please advise how i can have all these corrected so its displays without gaps and overlapping. thanks you

Default-user
kikalomy Purchased

im using current versions of safari & firefox thanks

PixFlow

Thanks, I’ll investigate the issue

Default-user
kikalomy Purchased

im also using a mac intel 10.7.5

kikalomy Purchased

sorry also, how do i get youtube or vimeo video to play in the homepage slider, can the video be the full size of the slider? the video shows up blank when i insert the code please advise thanks.

p.s a suggestion for beginners, it should be made clear what part of the youtube video is to be inserted into the portfolio or gallery as it took me ages to find out which part to use, an example in the manual or video would make it easier & faster for many who may not know what part of the code to use, thanks ;]

PixFlow

The video will show up exactly like foreground images on slider so there is no full size video option. To insert videos you just have to extract its ID (usually a number inside its URL). Thanks for your suggestion. I’ll make sure that we include this inside our Video tutorials.

A few more questions. When you go to the homepage, http://nuvoimages.com you’ll notice that both HOME and PHOTOGRAPHY SERVICES have the underline. Can you tell me how to fix it so that the photography services page doesn’t have that?

Also, how can we change the alignment of the menu to be centered instead of right aligned? (or where can I change the padding by hand)

And how can we fix it so that the sub-menu is attached to the menu? (see Photography Services)

Default-user

You’re right, I did modify the navigation. I centered the main navigation line to the logo. I apparently didn’t raise the sub-menu. I’ll have to try and find that again…

Default-user

.navigation li ul I changed the padding to “0px” and it looks like this. I tried using negative numbers (i.e.; -40px) and it won’t raise up any higher. Suggestions?

Default-user

Ahh, fixed it. added a line for margin-top:-50px; and that worked. :)

Hi there,

presale question: are 404 and sitemap pages included?

Thank you!

PixFlow

Hello, Currently no 404/sitemap templates are included

Unordered lists don’t appear as lists on the pages. Is it normal ?

Thanks a lot.

Gabor

PixFlow

Yes but for lists you can use our list shortcode for styling.

Portfolio navigation is not working in Windows 8, IE 8 & 9. Anyone else experiencing this, and any quick solutions. Naturally, the most important users are on that OS/Browser.

PixFlow

I currently don’t have Windows 8 installed but as far as i know default browser for Windows 8 is IE 10. Maybe you’re using compatibility mode which causes the problem. Anyway its perfectly working on IE 9/Win 7.

Nice theme. Congrats! Good luck with your sales!

PixFlow

Thank you :)

I’m having quite a big problem… I know its to do with the theme.

When editing a wordpress page, I’m unable to click on the “visual” editor, it will only allow me to go on the text editor?

What can I do?

I have a video showing the problem here: http://screencast.com/t/VINbSHbv5Q0

PixFlow

I don’t think its because of the theme but please send us email through our profile page with description of your problem and a WP account so i can investigate the problem from there.

Default-user

Thanks,

Ive sent an email, how long will it take to be fixed, I’ve already researched it, its some kind of java problem to do with the theme.

Can you guide me in adding a couple additional boxes to the Contact Page’s Contact Form? We want to add a spot for phone number and for an event date (typed in is fine), and to make some of the fields mandatory.

PixFlow

You need to customize some JS/PHP code for that. I could point you to files you need to modify if you like.

Default-user

That would be great, thanks.

PixFlow

“assets/js/custom.js” file is responsible for sending Ajax request and validating the form on client side (hint: look for ContactForm function)

“lib/widget-contact.php” is the actual widget that contains the form and its settings.

“lib/contact.php” is responsible for server side validation and sending email.

Hope that helps

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