683 comments found

Im looking for more information on language settings before I purchase this template. I would like the user to have a choice of two languages… Norwegian and English. Can you advise on the best way to achieve this please? Thanks

PixFlow

Hello, thank you for your interest in Black Pearl, you can use WPML which is wordpress plugin, you can check it out here: http://wpml.org/

klewan Purchased

Hi there, I sent you the details, have you checked the contact page?

PixFlow

Hello, just checked your website, they are not invisible. the information heading just blend into background. You can either use this method here: http://themeforest.net/item/black-pearl-responsive-wordpress-theme/3218144/faqs/13282
or change the headings color with some simple CSS, if you needed help on CSS i would be happy to tell you how to do that.

Hey PixFlow, I am actually working on a client site, the client supplied the theme hence why I am asking here. I can’t seem to get the Contact Page to load up the email form. It definitely looks like elements within the CONTACT page template don’t open up for some reason? Never mind I saw the Widget labelled Contact form in the contact form folder.

Hello!

Great theme! Question – how would I change the dimensions of the Special Intro section? I want to make it about 300 pixels taller.

Thank you!

Oh! Just figured it out. :) All right, but I’m a little confused about how to get my home page content to show up. The template is set to the default home. I have portfolio items that sit right beneath the slider (I’d like to bump them underneath my home page content) and I see underneath the portfolio items my current special intro. My home page content is not there. Please help?

Thanks!!!

Default-user

Thank you! Speaking of short-codes, I’m having issues with those, especially the toggle. It seems not matter where I put it, it’s completely messed up and the content starts creeping out the boxed layout and the content inside of the toggle never stays closed in… Any suggestions of what could be going on?

Default-user

Also, I made a contact page but I’m not using the map. When I click on the page my contact box is on the left side and there’s no background. I tried adding custom css in the theme settings as I thought that it would look nice to have an image in that empty space on the contact page, but when I applied the css every page but that one responded to it. Where could I go to change the contact page background? Thank you so much! I really appreciate your help. :)

PixFlow

Can you please gimme an URL to your website so i can check both issues?

arranrice Purchased

Hello,

When editing pages and posts, it wont let me go on the “visual” editor, it will only let me go on the text editor where you have the html code, how can I fix this? My theme and wordpress are up to date?

PixFlow

Can you please send us a wordpress username and password through our profile page, so i can investigate the issue?

Hi…My client’s website is going great (even though she has, in my opinion, totally butchered your beautiful theme!) www.sahrarenata.com. She would now like me to add side panels (not sidebars for widgets, but image panels) down both sides of the content, either side of the existing content field. I am happy with html but php is still a little beyond me, although I have a base knowledge. How can I add these panels? I’ve tried inserting the content php into a table with panels outside it but I can’t get them in the right place to include all content. I’m sure there’s a way I can build a right-panel.php and left-panel.php and then call these to the theme php but I’m not sure how. Could you please suggest. Many thanks.

PixFlow
Hello subcutanea, Glad to hear that,
I haven’t done this before, but an easy way would be to make a widget in wordpress and use it in sidebar. I found you a useful link as well, hope it helps: http://www.kevinleary.net/ways-create-custom-meta-boxes-wordpress/ If you needed help with positioning the panel please send us an email, I would be happy to help you.
kikalomy Purchased

hi i left a comment in the help forum thanks

Please can you help!

I added a gallery of 4 photos which is great but when I click on them so they enlarge it comes up with the following error:

Image cannot be loaded. Make sure the path is correct and image exist.

How do I fix this please???

PixFlow

Just fixed that for you, it’s a common bug with prettyphoto on quick galleries. All you have to do is to open your gallery page, switch to HTML tab and change [gallery] to [gallery link=”file”] and press the update button.

Default-user

Thank you, that fixed it perfectly.

PixFlow

You’re welcome :)

atloween Purchased

Hello.

I have a problem with your blog page, I get this error.

Warning: include_once (analyticstracking.php) [function.include-once]: failed to open stream: No such file or directory in / home / buuk / public_html / wp-content / themes / blackpearl / index.php on line 2

Warning: include_once () [function.include]: Failed opening ‘analyticstracking.php’ for inclusion (include_path = ’. :/ Usr / lib / php :/ usr / local / lib / php’) in / home / buuk / public_html / wp-content/themes/blackpearl/index.php on line 2.

You know it could be? Thks!

PixFlow

Hello atloween, thank you for buying Black Pearl :)
That’s a very rare error, try to double check your server configuration and make sure you gave the blackpearl files all the required permissions. For more info read “Setup Guide” section in the manual provided with Black Pearl. If it didn’t solve the problem try to reinstall Black Pearl and that will solve the prolbelm.
Hope it helps.

how do we remove the sidebar from blog post pages? we aren’t going to use it and want to utilize the full width.

http://nuvoimages.com/old-wide-awake-plantation/
PixFlow
Then you have to remove the code, to do that, go to “wp-content > themes > blackpearl” and open “single.php”, go to line 158 and remove
<?php get_sidebar(); ?>
Default-user

I’ve already removed it. The sidebar still appears. I’m baffled, sir…

PixFlow

Maybe it’s cached on your browser? I just test it and it works fine for me, you just need a few more changes, find “span9” on line 40 and change it to “span12”, also you have to find “span8” on line 75 and change it to “span11”.
Hope it helps.

Also, can you help me get social sharing buttons in the top right corner of the website?

PixFlow

Sure, post a topic on our support forum @ support.pixflow.net and we will help you with that.

lbol80 Purchased

Hi, I have I little proble…by the way…AWESOME THEME!!! XD I linked an image with the error: ( A picture is worth a thousand words )

THE ERROR – PICTURE

Please send me the answer to carlos@bluboxmedia.com Thanks in advance

PixFlow

Hello lbol80, thank you mate xD
Re-installing Black Pearl usually solves that issue. If it didn’t solve, please post a topic on support.pixflow.net

Default-user
lbol80 Purchased

Ok, i’ll do it…Thx

Luffie Purchased

Hi Pixflow, I’ve purchased this wonderful theme. I am really a beginner at this wordpress thing, so I have a few questions to ask. I wanted to make my homepage like the the “home 2” in the html version for the wordpress one. Slider on top, latest portfolio and “The Benafsh Ghalagh Gurukht away” at the bottom. But I can seem to find any feature that allows me to create a section like “The Benafsh Ghalagh Gurukht away”.

I thought I could recreate the same thing in the wp version? Can you actually guide me how to do that without manually coding it in wordpress?

Thankss

PixFlow

Hello Luffie,
Thank you for buying Black Pearl :) Actually that part was a shortcode which was supposed to be added to wordpress version, but unfortunately for some reason it didn’t happen. That’s why you can’t find it in Wordpress version. Still you can use that part if you are good at wordpress and html.

agfuturo Purchased

Hello! Great theme! It’s really beautiful and with lots of great resources!

PixFlow

Hello agfuturo, thank you very much for your kind words :)

Is this theme compatible with WooCommerce? Just thought I’d ask before I break anything. :)

PixFlow

I didn’t test it myself, but we didn’t have any report on any issue with WooCommerce so far, just make a back up of your files and you’re good. ;)

abklee Purchased

Hi. I am trying to set up my contact page and am using the manual that was available with my download. I was able to put my location on the map, but there is no option to add any text to the page (title, address, contact info) like in the demo page. There is no available box in my theme settings title “contact information” like in the sample in the manual. Any ideas?

Also, I see ThemeForest shows that the theme was updated yesterday but I don’t see a new download file. Is there somewhere else I should be looking?

PixFlow

Hello,
You should go to “appearance > widgets” and add a “contact info widget” to the contact page sidebar. You can also add contact form widget. If you want it to look like our demo follow this steps here: http://themeforest.net/item/black-pearl-responsive-wordpress-theme/3218144/faqs/13282

lbol80 Purchased

Hi, I have a little bug on the Contact Page config…the spaces “address” and “Contact information” doesn’r appear in the “theme options”...the contact page looks like this…

PixFlow

Hello lbol80, It’s not a bug, You should go to “appearance > widgets” and add a “contact info widget” to the contact page sidebar. You can also add contact form widget. If you want it to look like our demo follow this steps here: http://themeforest.net/item/black-pearl-responsive-wordpress-theme/3218144/faqs/13282

Default-user
lbol80 Purchased

Thank you!!

PixFlow

You’re welcome :)

zauk3r Purchased

portfolio charge a maximum of 10 images, I would like to know if you can somehow increase the number of images.

PixFlow

Can you please send us your website URL + wordpress username and password so i can check it out?

zauk3r
zauk3r Purchased

thank you, to send you e-mail address data?

PixFlow

Nope, to send me your wordpress login information, so I can check the problem out :)

zauk3r Purchased

you can decrease the size of the fixed images of the portfolio? for the correct reading of the images on the site that I am building bisognio most of them small.

PixFlow

can you please explain which page are you talking about and which element you want to change?

zauk3r
zauk3r Purchased

the slide show inside portfolio

PixFlow

if you are talking about the touch slider in portfolio detail page, you should open “single-portfolio.php” and go to line 42 and change “span9” to “span7”, then go to line 77 and change “span3” to “span5”, as you can see the summation of columns should be 12,
span7 + span5 = span12

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