683 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m trying to update my slider but it is no longer connecting to images. I did an upgrade to try to fix it but it still isnt working and now my portfolio section wont load on the homepage. Advice?

Thanks!

PixFlow

Make sure your new slider has no jQuery conflict with Black Pearl default slider, If you use firebug addon on firefox it will show you any jQuery error and where it happend.

VideoQuench

Sorry, I meant I updated the black pearl theme to V 1.2 to try to fix the slider issue. I am still using the black pearl default slider. I’m getting a broken image link when I try to add new photos to the slider – all of the old slides are still working properly. After preforming the upgrade, my portfolio images on the homepage stopped loading properly.

VideoQuench

I installed firebug and am getting this message:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: http://askdrnandi.com/wp-content/themes/blackpearl/assets/js/jquery.awesome-slider.1.0.3.min.js?ver=1.0.3:1

I’m not sure what this means or how to fix it… :(

VideoQuench

It’s working! When uploading the Image I clicked “File URL” under “Link URL” and the image worked. Portfolio images still are not loading though…

PixFlow

Please send us your website URL + a wordpress username and password through our profile page so I can investigate the issue.

PixFlow

Just checked your website, all you have to do is to upload images for your portfolio items, you should upload them in “Portfolio Options” box under text editor.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Update: I called my host provider (godaddy) and they said it is not an issue on their end. The web address is www.askdrnandi.com.

Thanks!

PixFlow

When I’m loading your website I get error ” Permission denied to access property ‘toString’ ”, on line 59 of “player.core.opt.js”.

VideoQuench

I have it loaded on two different computers/browsers and they both show it up and running

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi there! Great theme!! I was wondering if there’s any way to make animated gifs appear on the main portfolio page? Is that possible?

PixFlow

Hello belovedagency, thank you mate.
I haven’t checked that before, but it seems that GIF is supported on WordPress.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Ireland
MockyJnr Purchased

Hi,

great Theme Thanks,

one issue, I set my featured image in portfolio and added my images in the image fields, but It doesn’t show my featured image on the home page, how do I get my featured image as the image on the home page that links to my portfolio?

PixFlow

Hello eamond, thank you sir :)
Featured image will work as a cover for your portfolio items in portfolio page, if you want it to be shown as one of your portfolio item images, you should also upload it as the first image of your portfolio item.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Ireland
MockyJnr Purchased

also How do I add the slider to a page?, not a home page like in your demo

PixFlow

Go to “Pages” from admin dashboard, open the related page, below the text editor, there’s a box called “Page Options”, you can add the slider there.

MockyJnr
MockyJnr Purchased

Thanks for the reply, got it, right in front of me :)

PixFlow

You’re welcome :)

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Ireland
MockyJnr Purchased

ok, one more, where do I get the google API maps number?

PixFlow

You should get that from your google account, just google it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
roopokar Purchased

I cannot seem to find the “Address” & “Contact Info” in the contact page settings.

PixFlow

You should go to “appearance > widgets” and add a “BP – Contact info widget” to the Contact Page Sidebar, add your information to it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
fitinlove Purchased

hi Pixflow… there are 3 portfolio section at our home page under slider but we want to show more portfolio column/section at home page. what can we do? our web adress is http://www.futurex.com.tr/ we set 6 portfolio tip but we can see 3 of them under slider. We want to see all (6) of them:((( Thanks for your help and that lovely theme;)

PixFlow

Hello fitinlove, thank you :)
Do you want to customize home page? Did you check the portfolio template for your pages?

Default-user
fitinlove Purchased

Thanks for your reply;) I didn’t check the portfolio template for my pages:( At your demo there are 3 part that named, fashion design-portrait and interactive under slider. So I want to ask you how we set more part like that?? How can I customize this part of your theme? We controlled your all codes but we couldn’t find anything about that:(

PixFlow
Open “template-home.php” and go to line 26 and change the code like this:
$query->query('post_type=portfolio&posts_per_page=6');
Default-user
fitinlove Purchased

I’ m sorry to bother you:(( But I couldn’t upload demo version to our other web site :( There is a button on wordpress control panel. we enabled demo content but our web site is blank now:( I would like you to help pleaseee… How can I upload your demo version?? Thanks for everything;) I’ m glad to meet you and purchase your theme;)

PixFlow

Please send us a wordpress username and password plus your website URL with admin permission through our profile page so i can check it out.

Default-user
fitinlove Purchased

Can I take your e-mail address?? I want to send my wordpress username, password and website URL to you. I uploaded your theme at last but some sections that based on your demo version weren’t installed. If you check you can see.. Thank you PixFlow, you’re the one;)

PixFlow

our email address is pxflow@gmail.com but it’s better you contact us through our profile page,themeforest.net/user/PixFlow

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
irulan32 Purchased

I’m having some issues getting the contact form to send- I have the correct SMTP information in there, but I’m getting the “An error has been occurred while sending message” error.

I’ve posted on the support forum as well.

PixFlow

Sometimes its firewall problems as well. If you have shell access try to use your settings inside a mail client like Mozilla Thunderbird. You could also use another contact widget and see if its working.

Default-user
irulan32 Purchased

thanks so much! I was able to switch it out with something else :)

PixFlow

You’re welcome, glad you could take care of that :)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
agfuturo Purchased

My website is not applying the Css. Do you know why?

www.ibperdizes.com.br/site

Tks!

PixFlow

Your website is working fine for me.

Default-user
agfuturo Purchased

Hi! I could fix it downloading and the re-installing the files. Thank you!

PixFlow

You’re Welcome :)

  • Has been a member for 5-6 years
  • Bought between 100 and 499 items
  • India
  • Exclusive Author
  • Referred between 1 and 9 users
niravdave Purchased

I have sent you an email yesterday. Still awaiting response.

The contact form isn’t working and throws an error

“An error has been occurred while sending message.”

Please do revert asap.

PixFlow

We are sorry to keep you waiting, but email is the last priority for supporting customers, I suggest you to use our support forum @ support.pixflow.net , so we can provide you a fast support.
Sometimes its firewall problems. If you have shell access try to use your settings inside a mail client like Mozilla Thunderbird. You could also use another contact widget and see if its working.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
vanvelson Purchased

Hi,

I was wondering, is it possible to have the 4 portfolio boxes under the slider rather than just 3?

And then to have those link to a page that allows a slider? rather than the portfolio page that just allows the picture swipe?

Thanks.

PixFlow

Hello,
It’s not impossible, but it requires heavy customization which is not possible at the moment, still I would be happy to guide you through that. For the clue, you should start with “template-home.php”.

Default-user
vanvelson Purchased

Would it be possible for you to make an alternative PHP that has four boxes? or is it much more that is needed?

PixFlow

We usually don’t accept such customization, but it’s a pleasure to do that for you in my free time, send us an email through our profile page and I will send you the PHP file. :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
anaphase Purchased

Hi there, Thanks so much for the great theme. We’ve been using it on our site for a while, but are moving to a different domain and reinstalling over there.

I’m having an issue with the porfolio “posts” themselves. I’ve created a page called Press. It has the portfolio template set as its page type. I then created posts within the Portfolios tab, set the featured image, etc. The URLS are http://www.mulxiply.com/portfolios/[theportfolioname], but when I click them, I get a 404, in the default template (blog) type.

The images appear on the Press page, as you can see here: http://www.mulxiply.com/press/

But I cannot click through them to the actual portfolio page.

THANKS!

PixFlow

Hello anaphase, Thank you for your kind words :)
It’s probably because of permalinks, go to setting > permalinks and set it to “default” and save changes, then put it back to your current option and save changes again. Hope it helps.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Japan
masakisun Purchased

Thank you for your nice template !

Well, can I get tips for customizing Slider that the last shot of Slider has been fixed after sliding only one time.

I mean I wouldn’t like to loop Slider from the first shot to the last.

I hope getting your good advice!

PixFlow

Thank you masakisun :)
Since awesome slider is a custom plugin and it’s author is not working with us anymore, I’m sorry that I can’t help you with that, we would be happy to guide you with any other question if you needed help.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
kikalomy Purchased

hi, im trying to change the colour of the menu text, main headers, footer text, they are all white and im using the dark/yellow skin, i have managed to change most things but these last bits, and footer webform input fields from grey to black. which css file are these options in or what line number, very grateful for advice thanks on a great theme

PixFlow

Thank you kikalomy for your kind words,
If I got it right, you want to change the footer input box text color, to do that you have to go to line 2555 of “style.css” in “content > themes > blackpearl”.

Default-user
kikalomy Purchased

hi thanks, i also wanted to change the menu text size and colour, where would that be thanks

PixFlow

You’re welcome, you can go to line 628 of “style.css” and change font-size and color.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
irulan32 Purchased

Is there a way to get the slider button link to open up in a new window?

PixFlow
Yes, go to “wp-content > themes > blackpearl > lib” and open “awesome-slider.php”, go to line 150 and change it to :
<a class="link_button <?php echo $btnClass; ?>" href="<?php echo $btnUrl; ?>" target="_blank"><?php echo $btnText; ?></a>
  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

Hi! I love the theme, congratulations!

What I want to know before i buy it: can i use the plugin qTranslate for multiple languages? Or other plugin recommended for this theme.

Thank you!

PixFlow

Hello agenciahurra, Thank you for your lovely comment :)
You can WPML which is premium and very professional, you can also use Polylang which is a free translator plugin.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom
vanvelson Purchased

Hi

On the home page, where the Portfolio boxes are, I wanted to know if I could have the porfolio titles etc a different colour when it has the mouse over? because when the dark grey bit drops down it is then hard to read what is actually said.

Also, just incase that still looks weird, how would I remove the titles when mouse over?

Thanks, ps, amazing theme.

PixFlow

Hello vanvelson, thank you.
To change the description color on hover, go to line 3407 of “style.css” and change the color to any color you like. To remove the item meta on hover you should change it’s “display” attribute to “none” on hover event.

  • Bought between 500 and 999 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
vegatow Purchased

Once I edit the Photoshop files how do I upload them to the theme?

Thank you, Vega

PixFlow

Hello Vega, the PSD files are seperated from theme files and they don’t effect each other, if you want to change the theme appearance, you should edit it’s CSS files.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
lbol80 Purchased

Hi, I want to put a picture below the team member name, below the box, a picture of each team member, any idea how can I do that…

PixFlow

Hello, Can you please explain in which page you want to do that?

Default-user
lbol80 Purchased

In Team Page, where shows the name and the job title at left and short description at right…I want to put a picture below the Name and the job title, like this…

Default-user
lbol80 Purchased

PixFlow

You should edit “single-team.php” and put your images on line 56 inside div with class=”span5 image”.

Default-user
lbol80 Purchased

But I just can put 1 image with this method, I mean I do what you say me to do, but in “the team profiles” appears the same picture…

PixFlow

Can you please explain more about what you want to do? You want to have team carousel, in single team member page as well?

Default-user
lbol80 Purchased

I want 1 picture per team profile, John = Picture of John /click next/ Mary = Picture of Mary…

PixFlow

Well, that requires heavy customization in “single-team.php” and back-end code, you need to make an input to upload an image for each person on team post type, and load it on line 56. Unfortunately our development team is very busy working on current projects, otherwise we would be happy to help you on that :)

by
by
by
by
by
by