Discussion on Black Sea - clean & clear multi-purpose theme

255 comments found

We have Install & Activated the theme but frontend showing blank. kindly provide the solution…. email : aswin@nishta.in , ismail@nishta.in

DFDevelopment

Hello Aswin_nishta!
Could you please mail us your wp and ftp access details here and we’ll help you with this issue.
Best regards,
DFD support team.

Hi,

can someone tell where I can adjust the items that are shown in the page http://dev.dfd.name/black_sea/page-eight

under the “best offers” there is a slider that shows the best offers but I want to make a selection and just show products with a different tag, now it shows everything because of this code:

[sb_best_selling_products]

Is it possible?

kind regards, Vincent

Default-user

Hello!

You can find all the needed information about styling and using WooCommerce plugin in documentation: http://docs.woothemes.com/document/woocommerce-shortcodes/

Regards, DFD Support Team

Default-user

OK, thought it wasn’t possible for the productslider but I’ll give it a try:)

Hi,

I am having an issue with the Metro Visual Builder plugin on this theme. My client updated their website to WordPress 4.0 and now the plugin appears to be incompatible. The plugin appears to be updated to the latest version as well – there is no update message for it.

When I go to the Metro Visual Builder in the pages that I have set up I can not edit the content areas of the text boxes – they are blank. I contacted the author of the plugin to see if there was a newer version and was told that I needed to contact you to send me the latest update for the plugin.

I would appreciate any help you can offer. Thank you, Angie

DFDevelopment

Hello!

We know about this issue. And we’re working on it right now to provide you with the update. Could you, please, send us an e-mail to dynamicframeworks@gmail.com so that we could contact you as soon as possible.

Regards, DFD Support Team

Default-user

Hi, just sent you an email. Thank you for your help! Angie

DFDevelopment

Great! We’ll mail you back asap.
Best regards,
DFD support team.

onjgina Purchased

Hello,

I am sorry to bother you again, but it apears the page scroll animation is not working on my website. It is set ON in the backend options menu and the page animation effects are set in the Visual Page Builder.

It hasn’t worked ever since I imported demo content, but I only noticed it now when I wanted to see something on your own demo site on dev.dfd.name.

Thanks in advance for your help, Best regards

DFDevelopment

Hello!

Could you, please, give us the access to your website, so that we could check your issue. Please, e-mail us to dynamicframeworks@gmail.com.

Regards, DFD Support Team

Default-user
onjgina Purchased

Thanks for your quick and amazing help!

DFDevelopment

You’re welcome. Contact us in case you’ll need some mre help!

Regards, DFD Support Team

how we change primary menu items instead of “More” Drop down

Default-user

Hello!

You can edit menu in Admin panel > Appearance > Menus. In case, you need to change the menu style, please, mail us to dynamicframeworks@gmail.com and specify what exact changes do you need. And we’ll help you to get the best result.

Regards, DFD Support TEam

Hi.

Forgive me for my ignorance but i am having difficulty understanding what i have just bought from you guys!!

I am a complete newbie to WP, woocommerce etc

Is there a guide or tutorial on how to even begin to understand on where i should start or how i should start configuring this theme!? Any help at this stage would be very much appreciated.

Thank you

Daniel

DFDevelopment

Hello!

We’ve got your message, and contact you asap.

Regards, DFD Support Team

Default-user

Hi,

I still haven’t received a reply from you guys regarding what i sent to you in the email you yesterday. I look forward to hearing from you.

Kind regards

Daniel

DFDevelopment

Hello!

We were experiencing some technical difficulties. Sorry for delay in the reply.

We’ve sent you the message.

Regards, DFD Support Team

Hi!.

Can anyone help me?? Iv deleted the contact form on the contacts page and i would like to retrieve it. How do i do this????

Thank You

Daniel

DFDevelopment

Hello!

You can create the Contact Form again by adding the Module in visual builder.

Regards, DFD Support Team

‘m having an issue with the Black Sea theme shop.

After adding a product to the cart (http://farafena.fabrocreative.com/cart/), the Checkout page won’t show the payment options/ info under “YOUR ORDER”.

Do you have any insights?

DFDevelopment

Hello!

To make the payment details work, you have to set them properly. Please, go to your admin panel > WooCommerce > Settings > Checkout. Do all needed modifications there and save changes.

Regards, DFD Support Team

Default-user

Hi there,

I got it sorted out, but I’m still getting the following message:

Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.

I went to inspect and it show the following:

Failed to load resource: the server responded with a status of 404 (Not Found) http://a9b.0ad.myftpupload.com/wp-content/dfd-cache/scripts/hammer.min.map;

Any insights what this is all about?

DFDevelopment

Hello Fabrocreative!
This error doesn’t affect js functionality. Nevertheless, you can try to disable javascript and css minification on your theme. This might help in case if some scripts are being loaded in wrong sequence. Please find /wp-content/themes/black_sea/inc/includes.php file and place # symbol before this line: require_once locate_template(’/inc/js-script-optimizer.php’);
Best regards,
DFD support team.

Will this be updated to work with 4.1,, When installed on 4.1 I get nothing but a blank screen.

DFDevelopment

Hello KazooSoft!
Our demo actually works on wp 4.1. Could you please get in touch with us via e-mail and we’ll check what’s wrong with your site.
Best regards,
DFD support team.

mayo3679 Purchased

Hi, I’ve just purchased your theme and currently trying to install the zip file, but WP says that it’s not possible to install the theme. It says “Are you sure you want to do this? Please try again. ” I’m new user of WP and using version 4.1 and I’m not sure if this theme is for 4.1 version. Is there any way how to fix or downgrade it to 3.8?

thx

M

DFDevelopment

Hello Mayo3679!
“Are you sure you want to do this? Please try again.” error means that it’s not enough php memory limit on your hosting. Another error usually means that uploaded folder is not a theme, it’s a Main files package obviously. We can help you with theme installation if you want. Could you please mail us your wp access details here and we’ll do it for you.
Best regards,
DFD support team.

Default-user
mayo3679 Purchased

hi, I tried to load the page several time, and I’m always able to access my domain (tried that from work, home, pc, phone and tablet)... without any problems. I contacted provider, but everything on their side is OK. to be honest with you, i’m totally disapointed with quality of service… :(

DFDevelopment

Dear Mayo3679!
As far as I know, you got answers on you mails with a printscreen of a window with your domain and 403 error on the screen like this one. This error means that we do not have any possibility to get access to your admin bar. Did you ask your provider if there are any limits on any subdomains access by user location? We are not able to check what you are doing wrong with theme installation because you cannot provide access to your admin bar for our support team. We’d be happy to help you with theme installation and customization but you don’t give us a chance. There are two possible reasons that could cause problems with theme installation: trying to install full package downloaded fromthemeforest but not extracted theme package (check theme documentation) or low php memory limit.
Best regards,
DFD support team.

mayo3679 Purchased

Hi, I bought a theme 4 days ago and since then I still have a problem to load the theme into WP. I’m trying to unzip the theme and then transfer to WP, but still getting error message – Stylesheet is missing. Unfortunatelly, the feedback from your side is absolute 0. May I ask for refund my money?

M.

DFDevelopment

Hello!

We saw your email with this issue. But, unfortunately, we couldn’t access to the admin panel of your site. We’ve got 403 error while trying to login and informed you about that.
As far as that is a server error we had no chance to help you.
Regarding the refund, as far as we know, it’s forbidden by the envato. But you may contact their support team and ask them for more info.

Regards, DFD Support Team

Default-user
mayo3679 Purchased

hi, I tried to load the page several time, and I’m always able to access my domain (tried that from work, home, pc, phone and tablet)... without any problems. I contacted provider, but everything on their side is OK. to be honest with you, i’m totally disapointed with quality of service… :(

DFDevelopment

Dear Mayo3679!
As far as I know, you got answers on you mails with a printscreen of a window with your domain and 403 error on the screen like this one. This error means that we do not have any possibility to get access to your admin bar. Did you ask your provider if there are any limits on any subdomains access by user location? We are not able to check what you are doing wrong with theme installation because you cannot provide access to your admin bar for our support team. We’d be happy to help you with theme installation and customization but you don’t give us a chance. There are two possible reasons that could cause problems with theme installation: trying to install full package downloaded fromthemeforest but not extracted theme package (check theme documentation) or low php memory limit.
Best regards,
DFD support team.

How can I change this page https://farafena.com/category/recipes/ to use the grid-posts layout (http://dev.dfd.name/black_sea/grid-posts)?

Thank you

DFDevelopment

Hello!

To change post template, please, select the Page attributes > Template > Posts grid 3 columns in the right side menu.

Regards, DFD Support Team

Hi,

Can you please provide fix for the following ASAP;

black_sea/woocommerce/loop/orderby.php version 2.0.0 is out of date. The core version is 2.2.0,

black_sea/woocommerce/loop/pagination.php version 2.0.0 is out of date. The core version is 2.2.2,

black_sea/woocommerce/single-product/share.php version – is out of date. The core version is 1.6.4,

thanks.

DFDevelopment

Hello!

Could you, please, mail us your FTP access details to dynamicframeworks@gmail.com, so that we could do all needed modifications in your files.

Regards, DFD Support Team

Hi, I am getting an error on my portfolio page here:

http://203.143.84.22/~jwimedia/portfolio/

It is: Warning: Invalid argument supplied for foreach() in /home/jwimedia/public_html/wp-content/themes/black_sea/templates/loop-portfolio-3.php on line 16

It is behind the portfolio items. Everything seems to be functioning correctly however. Just wondering how I could fix this.

Thanks

DFDevelopment

Hello Tom_cheney!
Could you please mail us your ftp access details and the details of this issue here and we’ll help you with is.
Best regards,
DFD support team.

moodicle Purchased

Hi,

I’ve followed the set up instructions but the demo content and revolution slider have not imported properly – can you help please? http://liverpoolfilmfestival.co/adminNEW/

Thanks – Ian

Great theme otherwise..

DFDevelopment

Hello!

We’ve noticed some issues with the demo import on your site. Please, mail us your wp and FTP access details to dynamicframeworks@gmail.com. We’ll check your site and fix them.

Regards, DFD Support Team

Default-user
moodicle Purchased

Hi, thanks for such quick support – great to see!!

Did you receive my details?

DFDevelopment

Hello!

Yes, we’ve got your access details. Will check it and mail you back.

Regards, DFD Support Team

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