Discussion on Black Sea - clean & clear multi-purpose theme

289 comments found

Hi DFD,

I’m having issues with visual composer. I’m laying out my elements by cloning my rows. For some inexplicable reason, the first image in the layout is larger than the rest. The remaining 3 are showing the correct size, but the first isn’t. The code is identical between them. All the column width settings are the same. As this plugin is bundled with the theme, I can’t ask wp bakery for support. I’ve tried numerous things but nothing is working. Here’s the link:

http://www.clockworkfilms.com.au/wp/test

Chris

Default-user

Hello, clockwork_films!

AS far as we can guess, you’re adding custom columns to the row using this kind of structure: 3/12 + 3/12 + 6/12. And after saving settings of the column, it’ll shrink to the 1/12 size column.
To avid that you may simplify your fractions to make them look like following: 1/4 + 1/4 + 1/2.
Or you may use span structure to divide row into columns: span3 + span3 + span6.
Both of these variants will not cause the damage of the structure. And you may use any, that is more convenient for you.

Regards, DFD Support Team

Ignore that comment. I found the issue.

Chris

Default-user

We’ve added the answer to your previous comment just in case any other customers will face he same issue and will need help. They’ll be able to check that comment and find the right solution.

Regards, DFD Support Team

jflorezf Purchased

After buying, installing this theme and importing all demo data (we get some error messages when importing), we have some issues:

  • Multimedia items not imported
  • Revolution Slider: slides not imported, and there is no import file in the package we downloaded when bought this theme
  • Nothing is visible when visiting the site, and there are errors (in JS Console) saying “Uncaught ReferenceError: jQuery is not defined” as if there is not jQuery library loaded

Any idea on what’s happening?

The page we are working in is: http://www.waste-rescue.com/

Thanks in advance

Regards, Juan Carlos Flórez

DFDevelopment

Hello Juan Carlos Flórez!
Could you please mail us here and we’ll help you with demo data installation.
As for jQuery, this issue is well known and most obviously caused by js/css minificator (had some issues on several hostings). We’ll help you to solve it without any problems.
Best regards,
DFD support team.

onbir Purchased

hi,

theme is Wp 4.2 compatible? Security fixes?

Thanks

Default-user

Hello, onbir!

Yes, the theme is compatible with WordPress 4.2.2.

Regards, DFD Support Team

Hi Guys,

How do I update the Visual Composer?

DFDevelopment

Hello LogotypFabriken!
Could you please mail us to dynamicframeworks@gmail.com and we’ll help you with this issue.
Best regards,
DFD support team.

Default-user

Just bought an own copy :) But thanks anyway, maybe the new revolution slider when it will be online :)

Default-user

In case you’ll need any help regarding the Revolution slider, feel free to mail us via e-mail. We’ll also be able to check for the new versions of the plugins and mail you the latest ones.

Regards, DFD Support Team

Hi DFD,

I’m wanting to link directly to videos inside a prettyPhoto lightbox. I have deep linking set to true, but it’s not working. Can you help? I’ve tried the forums for prettyPhoto but as it’s a free plugin, there’s very little support.

Chris

Default-user

Hello, clockwork_films!

Please, mail us to dynamicframeworks@gmail.com and we’ll be able to help you to customize the video in the lightbpx.

Regards, DFD Support Team

mayo3679 Purchased

Hi guys,

I’ve got a problem with my my WPBakery Visual Composer. Current version of this plug-in is 3.7.3 and it’s not possible to update it. I tried it like 100 times and tried to google some solution, but without any success. could you help me with this issue? I dont know if this is related with another error I’ve got, but I cannot see content of my pages in Admin view, when I click on a Page Menu and choose for example HOME page (or any other page). It’s just a blank page, but page looks normaly.

thx

M

Default-user

We’ve got your mail. Will work on it and mail you back asap.

Regards, DFD Support Team

Default-user
mayo3679 Purchased

It works now… thanks M.

Default-user

You’re welcome! In case any more questions appear feel free to contact us.

Regards, DFD Support Team

HI I’ve tryed to update my theme and got this error on my site, Could you help me please!

Less compile error: expected color value: failed at `` /var/www/vhosts/ocvirapuato.com.mx/httpdocs/wp-content/themes/black_sea/assets/less/woocommerce.less on line 102

Default-user

Hello!

We’ve got your access details in the mails from May, 13 and answered you to update the theme from the attached archive and then update the plugins. In case you haven’t got he message, please, tell us and we’ll mail it you once again.

Regards, DFD Support Team

Default-user
Rtorres85 Purchased

Hi guys, Thanks for posting, Did not receive it, could you guys send it over again please, it’s not even on my spam folder. Thanks!

Default-user

Just sent it. Please, check your inbox.

Regards, DFD Support Team

Dear Team,

I have a big problem with your theme – I’d like to create a page using your sample pages as a starting point. The problem is that when I select “edit page” or “edit with visual composer” they appear completely blank, without any content to edit. I assume it could be that the Metro Visual Builder is not showing with the latest WP update? Kind regards, Joey

DFDevelopment

Hello Joey!
This issue might be caused by last smk sidebar generator. Please update your theme and reinstall themetro visual builder from the last theme package. Please get in touch with us if it won’t help.
Best regards,
DFD support team.

Default-user

Hi there, thanks for the fast reply! I tried it, but it still won’t work. What’s the best way for me to get in touch with you over email? Regards, Joey

DFDevelopment

Here it is: dynamicframeworks@gmail.com.
Best regards,
DFD support team.

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