743 comments found

I sent message to fix error

Fatal error: Cannot access protected property GantryBrowser::$platform in

Thanks.

Problem fixed thanks for speed replay.

7Studio

No problem, Regards Tomek

Sorry I am one and the same with FLASHXMLSPEED = flashxmlvaiospeed.

I noticed that I am no buyer to that template !!! so I noticed that I bought with another account ha ha ….

Thanks

7Studio

It’s ok, Thank you for clarification :)

Hello i have the same issue i bought and paid for this template and i was using it here www.phuketbbqspecialists.com now im getting a white page and no source code although i can log in to the back end..

getting this error

Fatal error: Cannot access protected property GantryBrowser::$platform in /home4/phuketsu/public_html/phuketbbqspecialists/templates/blackstudios16/features/fusionmenu.php on line 35
7Studio

Hello, please take a look at template description, also please check your mailbox.

Regards, Tomek

You guys are great.. login details give and problem solved SO FAST !! thanks very much guys !!!

7Studio

No problem and I apologize for inconvienience. Regards, Tomek

gaglet Purchased

Hi, after updating Gantry I have a blank frontpage. What to do?

7Studio

Please redownload package from ThemeForest and update your template to latest version (1.4.0). Temporary, you can delete file fusionmenu.php which is located in template “features” folder.

Regards, Tomek

Hi Tomek,

can you help me with an not so important (but would be nice to have) issue. If members log in, I would like to have some kind of visual information that ist displayes on every page (as long as they are logged in) like “YOU ARE NOW IN THE MEMBERZONE ” (in red and fat printed).

Any advise how I can achieve this?

Cheers from germany

Fritz

7Studio

Hello Fritz,

for example, you can create new custom html module, write your text in editor – module output, choose desired module position, and assign module to desired pages, in module settings please change “access” option, from “public” to “registred”. Thanks to this option your module will be visible only for logged in users.

Additionaly, if that is needed you can set access option for everything in Joomla, menu items, articles, article categories etc.. ;)

Regards, Tomek

Thank you Tomek. Good idea. I´ll try. :-)

7Studio

No problem ;)

Regards, Tomek

Hi Tomek.

back again with the next problem ;-)

I would like to integrate the Ajax login module from here http://offlajn.com/improved-ajax-login.html If I put it in the module position “Popup” it gives a mess. Do you have any ideas how I can handle that? Is there any module position above the menues?

All the best

Fritz

7Studio

Hello Fritz, if you want to use this extension instead of feature for login module built in to template, you should to turn off login feature in template settings and remove default login module from popup position. If you need to use module position which is above header of template you should to use for example position top-f.

Regards, Tomek

Hi Tomek.

I have also the problem which says;

Fatal error: Cannot access protected property GantryBrowser::$platform in /home/socialm2/public_html/templates/blackstudios_white16/features/fusionmenu.php on line 35

I bought your template at Themeforest a few months ago. I know there’s a solution. Can you please help?

Thanks in advance,

Kevin

7Studio

Hello Kevin,

please redownload package from ThemeForest and please use latest update 1.4.0 for template, latest update contains fixes for compatibility issue with my templates and latest versions of Gantry Framework.

Regards, Tomek

Hi Tomek,

fast as usual. Your support s perfect! Thanks :-)

One more question: your advise worked, but if I use top-f it starts at the left and the underline goes completely to the right of the them. I assume this is because there is no module top-a to top-d. How can I handle that?

Regards

Fritz

7Studio

Hello Fritz,

In template layout settings you can try to enable “Force Positions” (6 modules) option for top section, after turning on this option top positions from top-a to top-e will be filled out with empty container, so top-f will be moved to right side of top section.

Or if you wish you can adjust css style for this module and you can add float:right; style for container of this module.

Regards, Tomek

Hah.. great! Thanks :-)

Before I tell you the other problems, I better make an update. I read, that I have to redownload the template. How do I make the update so that I don´t loose my data?

7Studio

Hello Fritz, inside of update folder you will find all needed instructions how to update template ;) Btw. support is related strictly and mostly only to template and troubleshooting in my template, so please keep that in mind ;)

Tomek

Of course you are right. I did not look close enogh. blush Thanks a lot :-)

SlyD77 Purchased

Hello. I have a issue with the google preview of the first page of my website : http://www.lagence-sonore.com I can’t find why. Can you help me please.

7Studio

Hello, your domain have to look like this, when Google bot was visiting this domain last time. Template or Joomla doesn’t have anything to do with website preview stored in Google search results. If your website is still fresh, you just need to wait a while, and preview should be updated ;)

Regards, Tomek

Hello, does it works with Joomla 1.5?

Regards Oliver

Does ist works with Joomla 1.5 ?

Regards, Oliver

7Studio

Hello Oliver,

With latest template update, installation files for Joomla 1.5 was removed from package on ThemeForest.

Oficial support for Joomla 1.5 will end after release of stable version of Joomla 3.0 – which is planned at the end of this month – September 2012.

This is the last call to upgrade for anyone who is still using 1.5 so starting with Joomla 1.5 at this stage, is strongly unrecommended ;)

Best Regards, Tomek

dmcwhi10 Purchased

Hi Tomek, Loving the template. Just a quick question, I’m having a bit of a mind blank on how to get the ReCaptcha plug-in to show up on the contact form. I’ve made sure as far as I can see It’s set to use the ReCaptcha plug-in and I’ve obtained a public and private keys. When I try and send a test email through the contact form I’m told “warning – empty solution not allowed” – Any ideas? Thanks :)

7Studio

Hello and thank you for your kind words! Please redownload package from ThemeForest and please use latest update for template 1.4.0. This should help ;)

Regards,Tomek

calmkza Purchased

Good morning, Tomek. To start, I wanted to tell you that I absolutely love this template and so do my users. I hope we keep seeing more from you because you certainly have a knack for it! :)

I did have one problem in my test environment I’m hoping you can help shed some light on. When I updated the Gantry framework from 4.0.3 to 4.0.4 I got an error message in place of my home page. It started with a vertical menu of hyperlinks and ended with Fatal error: Call to protected method JModuleHelper::_load() from context ‘GantryFusionLayout’ in .../templates/blackstudios16/html/mod_roknavmenu/themes/gantry-fusion/layout.php on line 286

I was able to make it work by changing a few lines in layout.php but couldn’t tell if anything else had issues. My production site is still on Gantry 4.0.3 and I don’t want to upgrade to the latest without knowing what I’ll need to fix.

Any thoughts?

Thanks, Chris

7Studio

Hello Chris, and thank you for your kind words! Please tell me, have you tried update to latest version of Gantry? (4.0.5) I didn’t notice any problems, anyway if problem will remain on original file and after updating gantry, please contact me via contact form, as I would need a little more details.

Thank you in advance! Regards, Tomek

calmkza Purchased

Well, I wiped out my test environment, reinstalled using the QuickStart, and went through the wizard. Then I immediately upgraded to Gantry 4.0.5 and everything worked perfectly. With all the tinkering I’ve done, I must have broken something. :bashful:

Anyway, sorry to have wasted your time, but thank you for such a fast reply. Your speed seems a little out of the ordinary nowadays.

7Studio

Hello, no problem ;)

This error not necessarily had to be related with your changes, as in latest Gantry releases there was few important changes in this matter. I’m glad to hear that is ok, thank you for letting me know ;)

Regards, Tomek

Hi,

I bought this template recently and I love it. Can you suggest how I can change the grey background color on the template? I like to make it white.

Thanking you in advance. Izzy

7Studio

Hi Izzy, background of template can be changed in template.css file, first line – please change background from #f0f0f0 to #fff. Also please ask any further questions from account on which purchase was made.

Regards, Tomek

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