Discussion on Black&White - Responsive Magento Theme

392 comments found

Bairocky Purchased

Hello, there is a problem when I try to send a request via “ticket system”, It occurs “Captcha verification failed, try again!” when I try to log up, but I cannot see “captcha” anywhere. Could you please help me on that? Thank you. By the way, I just got the theme and installed it in my test store, there are some qustions I need to ask, and I also hope you could install the theme for my live store.

MeigeeTeam

Hello, Well, try to send your questions through that form http://themeforest.net/user/MeigeeTeam

As to your question, we do not install themes on live stores, only on test ones.

this theme schema.org integrated right? and we can’t be able to add alt tags to the brand images.

Dylan_meigee

Hi,
Sorry for the long silence. Yes, we used scema.org to markup HTML pages. Alt images for brand pages is specified in the brand attribute under System -> Catalog -> Attributes -> Manage attribute Make sure that your brand logo file names match attribute label. By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Great theme! Before I purchase, can related products be configured to appear to the side of the product? Or is the only option to appear below the product?

MeigeeTeam

Hello, Sure you can configure that block to be displayed in the product sidebar from the admin panel.

Default-user

Great. Thanks for the super speedy reply!!

deepalam Purchased

Hi,

i have been using your B&W theme for 10 months. i bought your Harbour theme a few month ago.

Any plans for releasing new header styles soon? i see that a lot of themes are offering multiple pre-configured header options.

Dylan_meigee

Hi,
Thank you for being our loyal customer.
We plan to recode Blacknwhite completely and include Revolution admin panel, awesome Live CSS editor and numerous new layouts in that upgraded version. New professional admin panel and easy-to-use live css editor are already availbe in our recent shopgram theme so you can check how it looks like right now here: http://demo.meigeeteam.com/productnew/shopgram-magento-theme/livepreview/. New version of Blacknwhite theme will be available absolutely for free and the last thing that you need to do for now is wait a little bit untill new Blacknwhite version will be released.

With best regards, Dylan

Default-user
deepalam Purchased

Thanks Dylan !

Hello where i can change the succes pop up message (The product MODELO C19 has been added to comparison list.) when im add to comparision code?, can give me the route? thanks!

Dylan_meigee

Hi,
Please refer to the section Translation of theme documentation where we described how to change any phrase in theme. By the way, we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

Rocker Purchased

How can I create and set up a category slider using your drag’n drop interface?

Is does not explain this in your user guide. Thank you.

Dylan_meigee

Hi,
Thank you for using our theme.
We already answered you for same question in ticket system and hope with provided sshot you will be able to get desird results. Please do not duplicate messages, having to reply the same questions twice doesn’t make our work efficient.

With best regards, Dylan

Rocker Purchased

Your newsletter pop up on the homepage does not close when submitted, in the theme and on your demo, how can I fix that problem?

Thank you.

Dylan_meigee

Hi,
Thank you for noticing. That issue already fixed on demo version and we also provide you solution of it in ticket system. Please check your inbox or follow your ticket.

With best regards, Dylan

Hi Dylan

Do you have plan to inc Backorder feature?

Do you know when will you release the new version?

Dylan_meigee

Hi,
Unfortunately, Backorder feature is not planned to be implemented, you can try to implement any of available extensions which offer such functionality. Concerning the new version: we currently working on new features and new modules that’s why it is hard for now to provide an estimate date.

With best regards, Dylan.

We are getting an error in the system.log file saying Notice: Undefined index: newsletter in /var/www/html/app/code/local/Meigee/ThemeOptionsBlacknwhite/Helper/Data.php on line 274

We are not sure what is causing the error?

Dylan_meigee

Hi,
Please contact us via ticket system and we will help with that.

With best regards, Dylan.

Hi Dylan

Thx for you help as alway, for some reason we have configure currency to AUD on magento admin end, but it didn’t populate on the theme, google alway pickup default price symbol US$, would you able to fix it with patch in below method suggested by google

<meta itemprop="priceCurrency" content="AUD" />$
https://support.google.com/merchants/answer/6069143?hl=en Google Nexus 7 <meta itemprop=”gtin14” content=”00886227537143” /> <meta itemprop=”sku” content=”abc123” /> <meta itemprop=”priceCurrency” content=”USD” />$ 229.95 <meta itemprop=”itemCondition” itemtype=”http://schema.org/OfferItemCondition” content=”http://schema.org/NewCondition”/>New <meta itemprop=”availability” content=”http://schema.org/InStock”/>Available online

Your landi

Dylan_meigee
Dylan_meigee Author Team

Hi,
Please contact us via ticket system and we will provide you solution how to change your product page file in order to display that currency. Don’t forget to provide your purchase code

With best regards, Dylan

Hello

I’m looking at this theme and I have a question regarding the “Extra Large Product Page Layout”

Can you show the left hand sidebar on the same page as the “Extra Large Product Page Layout” with the product text under it.

The image seems too large on it’s own and I would want it to be smaller by having the left sidebar would do this?

Dylan_meigee
Dylan_meigee Author Team

Hi
Thank you for showing interest for our theme. Please contact us via ticket system after theme purchasing and we create that custom layout of product page for you, since for now product page layout is foreseen to be used along with 1 column design.

With best regards, Dylan

Default-user

Thanks for the reply. How long would a custom layout of product page take for you to create after purchasing the theme? Thanks

Pete

Dylan_meigee
Dylan_meigee Author Team

Hi Pete,
It will take approx. 4 hours to create and check if everything gonna be alright with that new layout.

With best regards, Dylan

pinn24 Purchased

We updated with the latest Magento critical patch 5994 and now new customers cannot register, they get error “Please make sure your passwords match”

Any idea fix?

Dylan_meigee
Dylan_meigee Author Team

Hi,
It seems that you are using outdated theme version: we just checked on several machines recent theme version installed on latest magento patched with that 5994 patch and there is no such an issue – registration works like a charm. Please update theme to to the recent 1.9.1 version and the issue will disappear. Recent theme version you will find in section Downloads of your themeforest account. By the way, from now we provide support only via ticket system. Please send your further request through that form Don’t forget to provide your purchase code

With best regards, Dylan

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